LGW - TSA
優點： "Friendly, attentive, attractive crew."
缺點： "In-flight entertainment was lacking good selection of English movies."
缺點： "There was a metallic can opener in food Crew does not speak english Toilets really bad"
優點： "For a low fare airline, this was a comfortable, on time flight. Good entertainment selection and decent food. Crew was accommodating."
優點： "The flight attendants were very nice and helpfult"
缺點： "That I had to pay for an emergency exit seat and others sat there for free even though I am a Elite Plus member."
優點： "Flight was on time and efficient. Crew was polite, professional and efficient. In other legs of this trip the experience was not so good. On this leg, however, I noticed that the crew was very accommodating to the passengers and never seemed bothered by special requests."
缺點： "Food was okay. We ordered 4 different types of vegetarian meals, but only received on type of vegetarian meal. Movie selection was not great, but I still appreciate that each seat has its own personal on demand video screen."
優點： "The crew on board was friendly and the trip was smooth."
缺點： "I boarded from the Hongqiao Airport in Shanghai. I was having trouble scanning my passport at the self check in kiosk. I asked one of the nearby China Eastern staff for help and she was very unwilling to help. Eventually, she just told me, very shortly, I was in the wrong place and walked away to continue chatting with her coworkers. It was very rude and unprofessional. However, when I went to the CE help desk the staff member was very helpful and let me know I was in the wrong terminal."
缺點： "Food was ok"
缺點： "Chinese Eastern Airlines told me while I was in Japan that my flight had changed 4 days before I was supposed to come home to Atlanta. They asked me to call them which I did and they said they had no more flights for that day. I called my booking agency Just Fly and they found a flight on Chinese Eastern Airlines in less than 20 minutes. They sent the request to change the flight to Chinese Eastern who didn’t respond until we called them for the fourth time on the last day I was in Japan. I didn’t know what flight I was taking home on the last day before I went to the airport."
優點： "Movies and ability to stretch in back of plane"
優點： "at least they gave us a voucher for a free dinner at the cafeteria in Macau"
缺點： "Your flight delay so long time so i habe to canceled all plan. I lost a lpt of money."
優點： "Though it's delayed, but boarding was efficient."
缺點： "Food was a bit nah. And no IFE on this A330."
優點： "Giving an effort to get passengers on the next flight after the plane was delayed."
缺點： "Food, crew cannot speak English, not telling passengers what's going on."
優點： "I was hesitant at first to book through a 3rd party website, there were a lot of variables for me. I’m the kind of person who loves the security of knowing that my plans are concrete. I read so many horror stories of random cancellations and other headaches. As long as you know your dates are set in stone and you don’t have to adjust anything (I had no changes) then I think you’ll be perfectly fine! :)"
缺點： "While everything worked out perfectly for me the only draw back for me was just airline logistics, because I purchased through a 3rd party vendor I was unable to check in early. I love having the security of checking in early to avoid the lines and stress at the airport but everything worked out great. I was even able to select which seats I wanted prior to my trip."
優點： "The staff in the airplane very polite"
缺點： "I did tell the lady in the boarding area in la that we have limited time to cacht the other conection fly to phuket from chengdu. She ignore us and say we have enough time. Of course we miss the fly because a delay in migration in China. And this was a ticket of the same Airline. No one help us and even speak english. We were stuck in china for 24 hours and the staff in the airport threat us like homeless. It was worst experiencie of my life"
優點： "Bathrooms were clean"
缺點： "Seats were uncomfortable. Seats did not have individual tv screens. There was no variety in the meals provided during the flight."
優點： "Liked the information provided and smooth boarding"
缺點： "Drink service was spotty, very limited and not pleasant. The meals were skimpy on portions, and variety. Only two meals and no snacks were provided. Was difficult getting more beverages. Only beer and wine. Small seats but then every airline has small seats these days. Seats also do not recline as hey once did"
優點： "Good seat layout with plenty of room"
缺點： "No entertainment on aircraft but low price."
優點： "Great service and crew..."
優點： "Good food and servir of the crew."
缺點： "Problems to check in, long lines to aboard."
缺點： "Was not allowed to board because we were military and denied boarding because we did not have passports"
優點： "the flight was amazing and the service."
缺點： "I didn't like the fact the crew asked everyone to turn off the mobile and not even on flight mode but turn off completely. I flew with 15 airlines in the world and never had such thing. It's absurd and not logical at all."
優點： "Very timely with international flights. Very friendly crew. Decent food."
缺點： "Nothing was terrible. Keep up the good work."
優點： "The price was phenomenal. Seats were comfortable. Timeliness was good."
缺點： "Ran out of wine 1/2 way through flight. Crew was was really gruff. Shanghai airport is poor. Little working wifi. Enormous walks."
優點： "I was able to sleep for most of the flight so I was comfortable"
缺點： "There was a rude male attendant who just put my seat up without asking me. It was when food was being served, not during landing or takeoff. Also the food was just okay on this flight. The previous flight to Shanghai the food was really good."
優點： "Nothing everything is bad"
缺點： "Bad service poor food not even give you a beer"
優點： "The staff were impeccable and helpful. The plane was very clean and the flight crew kept it very clean."
缺點： "Interface to entertainment could be less repetitive. easier to navigate. Preview trailers would help. All the ads are annoying to watch when you havent committed to the movie yet."
優點： "No hand soap in any restroom.food is bad .after 20 min your meal then they server dinner roll ?"
優點： "I'm over six feet and was able to stretch my !egs on a 777. Bathroom was huge! Crew was efficient. Probably my easiest trip to Asia, didn't feel limje a 14 hour flight."
缺點： "Food was good but I'll pack some extra for the next flight. When flying out of China expect delays."
缺點： "I was carrying a bottle of water which I had filled at water dispenser at the airport for the purpose of taking my medicines during the long flight. At boarding time one of the staff did not allow me to take the water bottle with me inside the plane."
優點： "Services friendly.no"
缺點： "Do not fly with china eastern! Not only do they provide poor service, they truly don't care that you think their service is poor. No one wants to help when their passengers experience unfortunate situations. They are very very rude."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "nice crew goodteam"
缺點： "ticket cost"
優點： "Worst flight I've ever been on :(. Not only did they lose my bag, they were incredibly rude on and off the flight"
優點： "The plane left on time, arrived on time, the staff was friendly enough, the food was good - it was nothing extraordinary but it did the job"
缺點： "China Eastern Airlines is not made for tall people. I'm 6'2" and I was very cramped."
優點： "Overall, the China Eastern portion of the trip was great. I would definitely fly China Eastern again."
缺點： "The food was not to my expectations."
缺點： "The flight got canceled without advance notice and was aware about it when we checking in at the airport."
缺點： "The food was borderline terrible."
缺點： "Board was terrible and felt very rushed. You really need to pay attention in shanghai. Because the boarding happened 10 minutes before the scheduled departure we ran behind schedule and hat to wait hours on the tarmac to take off. Plane was old with now entertainment. And once again they lost my bag some how"
優點： "I was able to pick my seat( an aisle) at online check in and got one in the back. The 777 configuration around seat 70 has fewer seats across so there is a bit more of an aisle, one can then stand or stretch your legs during the long LAX to China flight. Flight attendants were helpful especially as several of us passengers smelled cigarette smoke. The attendant quickly searched but couldn't find the culprit. An announcement to not smoke as a reminder probably should have been made, though. On a previous China flight, different airline, a guy was caught smoking in the lavatory so I know it can happen."
缺點： "Food and entertainment choices were limited.(Shanghai airport International transfer desk needs to increase staff . Airline probably has little to do with this. I had a 5 hour layover. It took an hour and 45 minutes to get through the transfer desk and then security screening.)"
優點： "There was no one in the seat beside me so I had a bit more space to stretch out and sleep."
缺點： "The crew was very active, almost aggressively, cleaning up and coming up and down the aisles alot which kept waking me up."
優點： "The Nanchang ground staff probably shouldn't have boarded us, as we sat on the plane beside the gate for 4 hours before getting the clearance to taxi and take off for Shanghai. Understandably, a number of passengers were stressed by this situation, but the flight crew really handled the stressful situation well and tried their best to communicate with everyone."
缺點： "The two B movies that were played for our 'entertainment' during the wait were awful!"
優點： "Modern plane - nice staff. We were always on time or told why we were not on time."
缺點： "People were screaming and running around the aisles; no one bothered to respect the 'sleep/awake' time, which was not the staff's fault. They also did not serve much water."