每天清潔，並在 佛蒙特州飛往 台北市的機艙內安裝HEPA高效濾網
優點： "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
優點： "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
缺點： "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
優點： "Information sharing by pilots and crew. Economy class leg room is good."
缺點： "All good up to the level"
優點： "Impressive service... amazing crew, very friendly and professional"
優點： "Pleasant crew. Appropriate and efficiently served snack."
缺點： "Boarding and disembarkation were slow."
優點： "The aircraft"
缺點： "No overbooking next time!"
優點： "Great plane and staff"
缺點： "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
優點： "Entertainment was amazing"
缺點： "Seats a bit hard"
缺點： "They left my bag off the plane. Ridiculous."
優點： "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
優點： "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
缺點： "A lot of delays, on both flights. We spent twice as much time waiting than flying."
優點： "I love the food"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "Crew were great, food, entertainment, seat and everything else was great as well."
缺點： "Need more leg room!!! Larger meals needed."
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
優點： "Flight duration"
缺點： "Very stingy with the drinks Cramped seats"
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
優點： "MCR airport Mert & Greet parking was smooth and efficient."
缺點： "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
缺點： "wasn't able to take the flight since I missed it"
優點： "Excellent service. A meal , drink and a coffee included which we were not expecting."
優點： "Crew was great, very nice"
缺點： "Not enough legroom"
優點： "Comfortable and well laid out seat area"
缺點： "Food was a little substandard for business class"
優點： "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
缺點： "The movie options, as well as music and TV options were limited. There were no electrical outlets."
優點： "The boarding was easy and you didn't have to wait inline for that long"
缺點： "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
缺點： "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
缺點： "Boarding was confusing and disorganized"
優點： "Wifi on Board"
優點： "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
優點： "Food was just fine, movie selection very good"
缺點： "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
優點： "Delayed flight but staff apologized as for safety reasons."
缺點： "Very late arrival"
缺點： "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
優點： "Pleasant flight"
缺點： "At some point the luggage was lost. here."
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Ground staff at Manchester very helpful"
缺點： "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
優點： "Short-hop flight, fit for purpose."
優點： "That we didn’t crash"
缺點： "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
優點： "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
優點： "I really like the spaciousness, the plug ins and general service"
缺點： "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
優點： "That we didn't crash"
缺點： "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
缺點： "Terrible service in flight and customer service wise .. app functionality was below"
缺點： "Klm flight has very congested seating Getting information about eticket was pain"
優點： "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
缺點： "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
缺點： "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
優點： "Same as above"
優點： "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
缺點： "No complaints."
優點： "Crew was great."
缺點： "No water or snacks offered on either flight down. Flight delayed in Charlotte for 3 HOURS due to mechanical issue with first plane. No compensation for such a long delay."
優點： "On time/ early arrival Careful about cleaning"
缺點： "No social distancing AT ALL. Flight was packed"
優點： "Attendant was very friendly. Really appreciated her energy"
缺點： "Drink service was not as good as other trips."
缺點： "Smooth flight left on time and arrived on time."
優點： "Easy boarding."
缺點： "No usb charger. Flight delayed."
優點： "The crew was amazing, and the duration of flight time was reasonable"
缺點： "Comfort of the seat, space between seats"
優點： "Crew was absolutely precious."
缺點： "Delayed because a passenger was let on that shouldn’t have been. The plane was kind of beat up and gross. The gate changed after boarding started. This is the second flight in two weeks that had the wrong gate posted."
缺點： "4 hour delay for no reason! I’m never flying with American Airlines again!"
缺點： "50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?"
優點： "Had a bulk head seat with no one sitting beside me and we landed early!"
缺點： "Maybe a gluten free snack option"
優點： "Quick f playing AA"
優點： "Quick flight good crew"
缺點： "More entertainment and snack selection"
缺點： "Crew not attentive, even in business class. Entertainment system broken for entire flight."
優點： "It left on time and arrived on time"
缺點： "Service, comfort and food as I would rate these below 0 if there was that option."
優點： "Boarding was smooth."
缺點： "American needs to recognize that people in Miami are savage animals and don't have manners, which is relevant to getting off the plane. They come running up from the back and clog the aisles instead of letting people off row by row like the rest of the country does."
優點： "Plane was only half full"
缺點： "American did not allow an upgrade at gate and said they never do that but just did it less than a year ago. He said we had to call, then walked away. Plane so old no plugs to charge devices on long flight, horrible."
優點： "The flight attendants were extremely helpful and kind"
優點： "The service was excellent and the flight on time."
缺點： "The seats have been refurbished In the narrow size."
缺點： "I think things would run so much smoother if the plane was loaded from the back to the front. That way you don't have to wait as long for people to put things in the overhead and then sit down."
缺點： "No snacks"
優點： "early flight. Smooth. Good landing. Friendly folks."
缺點： "No WIFI. Sat on Tarmac for 15 minutes upon arrival. No fault of anyone though."
缺點： "I went to the airport. I was told a 3hr delay. I only live 10 mins to the airport. So I went back home to only receive a notification that the flight has departed after 45 mins. I am now stuck here since that was the last flight back. The earliest flight available is next day at 12pm which means I am going to miss work and I have been on hold with AA customer service exactly for 3 hrs now and still holding."
優點： "Comfortable chairs"
缺點： "Pilot's skill level and ability - lots of maneuvering and a very poor landing"
優點： "Clean, Friendly flight attendant"
缺點： "I don’t understand how a brief meaning less than 30 minutes thunderstorm can cause a five hour delay. Every time I take the route from DCA to STL American is always really late"
優點： "The crew was wonderful of the flight was fine!"
缺點： "Arriving 2 hours before my flight I had a hard time getting through security because of my handicap situation, I arrived at the gate as the plane was leaving the gate, whie American Airlines where able to get me on the next flight, the flight was 3 hours after my original flight! JW"
優點： "Entertainment options"
缺點： "Subpar , cramped flight the entertainment was the highlight"
優點： "Smooth takeoff and landing. The seats were comfortable for a 3 hour flight."
缺點： "Nothing to complain about. I was satisfied with this flight."
優點： "seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender."
優點： "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
缺點： "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."
優點： "Great fight ! The ground crew in Miami were so helpful"
優點： "Boarding was a breeze"
缺點： "I got tranafered to 4 different gates aand my flight was delayed for 3 hrs with no explaination and the staff didn't try to help"
缺點： "It was a little hot in the plane at during start and touchdown"
優點： "Loved the individual TV & ability to charge my cell phones"
缺點： "Very tight leg room, no food to purchase, no snacks."
缺點： "No food, no entertainment, no room for luggage, no good."
優點： "Was a little slow in starting leaving too little time to drink my coffee and I was one of the first to be served."
缺點： "It was FREEZING. Uncomfortably so that we were unable to sleep."
優點： "This flight left about 90 minutes late again due to weather issues. The crew was excellent which made this long flight enjoyable."
優點： "Staff extremely friendly and helpful"
缺點： "Old plane with no individual tv screens!!! Didn't know these planes still existed!"
缺點： "Delayed on the ground and didn't make up any time in the air. Arrived 45 minutes late."
優點： "no fresh food"
優點： "The crew on the flight was very nice and extremely helpful."
缺點： "The flight was oversold and we almost didn't get on the flight. When we finally got our seat assignment my wife got her seat but mine was taken and they had to ask someone to give up their seat."
缺點： "Because it was a day later!!!"
優點： "I really appreciated the drink cart coming through several times. The air is so dry on a plane, it's nice to stay hydrated."
缺點： "One older flight attendant was rude to the younger for no good reason. She was abrasive throughout the flight. The rest of the flight attendants were great."
優點： "Crew friendly"
缺點： "Had to pay for bags No snacks No entertainment system"
缺點： "small plane so tight seating. Outdoor climbing of stairs to board om the tarmac."
優點： "Everything was on time. Food and service were very good."
缺點： "My check-in bag was 5 pounds overweight and resulted in a charge of $200. I think this is outrageous."
優點： "good crew. plane was showing of wear. torn pockets and worn out seats."
缺點： "newer aircraft or refurbished one."
優點： "Crew was nice"
缺點： "More comfortable and spacious seating, more reasonable priced food for the quality you get"
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
缺點： "No room in the seats at all"
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "The crew was typical, the seat was on the aisle, which I prefer, but kind of in the way and I kept hitting my head."
缺點： "The snacks are not good at all, next time I'll take my own. They should just quit serving them and charging us for them."
缺點： "Sits not suitable for long distance travel"
優點： "The flight was excellent. My luggage dding"
缺點： "Having my luggage."
優點： "Flight was ok the first flight from Btv to IAd was not great the plane made a lot of noise during takeoff and landing sounded like the ceiling panels were going too fall off as well as other noises"
缺點： "Lots of noises crew were good . Price of luggage was outrageous"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
缺點： "board . The door was closed & we waited for 2 economy passengers - took an hour . mY experience - once the door is closed , it does not open until the plane reaches the destination ."
優點： "The wafer caramel cookies were great but no substitute for an actual breakfast."
缺點： "You have to pay an insane rate for the Wifi. Access to United.com and the United app weren't available so checking on connections was impossible."
優點： "Loved the hindu vegetarian food. Incredibly tasty and I didn't expect it. No delays. All went smoothly."
缺點： "Movie selection was weak."
優點： "fast take off and good service."
優點： "Boarding seemed efficient"
缺點： "In flight entertainment didn't work"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Newer plane it seemed."
缺點： "No meal on first Class ??"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "The plane did not crash"
缺點： "Customer service, being nickel and dimed, the staff told me if I don't like it to fly Jet Blue"
缺點： "Poor communication and terrible management of bad situations."
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "At least they made an effort and it was finally resolved."
缺點： "Fact that the plane was not checked properly and was about to take off and go back to the gate."
優點： "OK service, hard landing"
缺點： "Scheduled times were kept"
缺點： "It was delayed a few minutes"
缺點： "UNITED employees are always rude"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Nothing positive to say about United Airlines"
缺點： "Everything was terrible"
優點： "Movies on personal device"
優點： "Wife is legally blind and asked for help deboarding plane. Flight attendant refused. A passenger in front of her helped her. This is terrible service."
缺點： "Service,and checking .. most people at ticket counter"
優點： "The crew on every leg of the flight was very professional. Having one TSA entry point for eight gates at Brulington really slows things down, I realize this has nothing to do with United though."
缺點： "I wish instead of me when I missed my flight due to TSA that United themselves would have tried to get me out on another flight that same day. They assumed I wanted only one stop, when in fact it didn't matter to me so long as I wasn't stuck another overnight. I used Kayak in the terminal to discover a different flight that same day and was lucky to get on as each flight was fully booked."
優點： "Excellent service!"
優點： "Flight left on time and arrived early"
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
優點： "seats aren't so cramped."
缺點： "too cold. could have a few blankets on hand.."
優點： "Good service, quick flight, food/entertainment N/A"
缺點： "Checked my carry on even though there were many open overhead bins and I explained we only had an hour layover in Dulles"
優點： "Quick easy no delays"
優點： "Flight went well, very enjoyablel"
優點： "Not much."
缺點： "The whole arrangement going through Air Canada but flying United. I never got confirmation numbers from United at all. I had to call Air Canada to get confirmation codes for United. Getting confirmation codes from Air Canada had no real significance with United. United would not confirm seating. When United finally confirmed seating, the seats were not together. Then United changed the flight three times and never gave updated confirmation codes. The last change came the day before our departure. Then United charged another $138.00 for seats that were assigned and never informed us. I am still trying to get the $138.00 back."
缺點： "No snack or entertainment."
優點： "Crew amazing"
缺點： "The exit seat was extremely uncomfortable. ..you can not set up your back"
優點： "Flight was boarded efficiently. Left the gate on time and got in early."
缺點： "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
優點： "It was a quick flight"
缺點： "Crowded not a lot of room"
優點： "Flight was on time. Crew was good."
缺點： "First time flying Express...plane was really small and seat was uncomfortable even on a less than 2 hour flight"
優點： "the staff was friendly and helpful, boarding was fast"
缺點： "The plane was a bit dirty, crumbs on my seat for the first flight but overall, not bad. There was no entertainment other than their magazine provided, so that is not applicable."
每天清潔，並在 佛蒙特州飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 佛蒙特州飛往 台北市的機上會提供口罩
從 佛蒙特州飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 佛蒙特州飛往 台北市的彈性機票