優點： "The crew was cool."
缺點： "More flexibility in terms of upgrading seats and changing flights while at the airport, especially if there is availability."
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "The flight was on schedule, departure and arrival."
缺點： "The seats were very narrow."
缺點： "To be cabin in business class"
優點： "Every aspect of travel was excellent, boarding, flight, crew services"
優點： "cheuk in 快！吾使等太耐！"
優點： "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
缺點： "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
缺點： "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "Birmingham airport departure lounges is too small to comfortably"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
缺點： "Child kicking seat from behind for entire flight"
優點： "Same as first trip but this time the manager gave us some crackers and chocolate because we asked her to give us something to eat"
缺點： "Same as first trip but this time we were more mad and the food was like rubber we told the manager and she brought us some of the crews food and we still didn’t have any food because it smelled rotten"
優點： "Valuable reminders ! Updates regarding flights was superb."
缺點： "Nothing to say."
優點： "Good choice of entertainment."
缺點： "Food can be improved. A little bit of innovation is needed."
缺點： "Seat was uncomfortable"
優點： "Great food and entertainment and the service was exceptional."
優點： "Comfortable airplane overall."
缺點： "There is no Wifi service during the trip !! And the crew says because it’s short trip there’s no Wifi!!! Not the acceptable excuse , food in business class could be much better"
缺點： "All good"
缺點： "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
缺點： "The screen not working I feel very bored"
優點： "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
缺點： "Organisation was shocking, staff were rude and unwilling to help."
優點： "excellent staff and friendly flight attendant."
缺點： "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."
優點： "Entertainment system really good - great choice and great screen sizel"
缺點： "Lack of choice on main meal"
優點： "Overall top service."
缺點： "A little too directive, exemplified by ordering people to pull down their window shades, for my Americans can mentality. Otherwise great!"
優點： "Service from staff"
缺點： "Disembarking for passengers needing wheelchair was prolonged and cumbersome; As a result,my one suitcase was lost by another passenger picking up my bag and I ended up spending 3 extra hours at the airport completing formalities!"
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
缺點： "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
優點： "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
缺點： "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."
優點： "Overall experiance."
缺點： "Nothing specially."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "The flight crew we're fine and helpful if you needed something."
缺點： "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."
缺點： "Flight was 15 hours long. Vegetarian food is not provided. We were unable to select food options online before boarding."
優點： "Good flight. Crew was professional, but not warm and welcoming . They were very accommodating when asked to switch my meal and for my daugters toy."
缺點： "Food again was too spicy. Please give a vegetarian option that includes dairy, fish and chicken."
優點： "Almost everything"
缺點： "Food baf"
優點： "The plane were newer. Larger monitor."
優點： "food, comfort, entertainment, staff - very good all round"
缺點： "toilets could have been a bit cleaner"
優點： "Received a flight credit"
缺點： "Emirates overbooked the flight and we were bumped."
優點： "All was good"
優點： "The crew very a mezzaning"
優點： "Lady “Setora” at the check-in was amazing. Very nice, kind and helpful person."
缺點： "Food service .. we where very hungry and thirsty during the flight. They barely give you some snacks ."
優點： "Seats were super comfortable!"
優點： "The crews are always awesome. The food great especially since they always have cherry juice, my favorite!"
缺點： "The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way."
缺點： "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."
優點： "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
缺點： "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
缺點： "Inflight movies are very dated. Few new releases."
優點： "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
優點： "Good food, new movies and good leg space"
缺點： "Flight was delayed by an hour, luckily managed to make my connecting flight"
缺點： "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."
優點： "Very good!!!"
缺點： "The flight was delayed an hour and a half. The system kept throwing my son and I out of two different movies every five minutes. I got fed up and decided to listen to music. Was good for three songs and kept freezing and throwing me out. Was happening to other passengers too. It was very frustrating."
優點： "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
缺點： "Delayed and boarding"
優點： "Food and service is excellent. Istanbul lounge is great."
缺點： "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
缺點： "Same problem as the first segment (see above)"
優點： "The crew was nice I had good seats"
缺點： "The kosher food was bad"
缺點： "because your flight from Sarajevo to Istanbul was delayed we missed the connection to the SFO flight and had to stay another 24 hours in Turkey + pay $60 for visas......this was a connection that you had scheduled!"
缺點： "Late arrival from Cairo & last minute gate change added to confusion of time zone changes - was supposed to be 2&1/4 hour layover but I just made last call for DC departure."
缺點： "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."
優點： "Everything went well"
缺點： "One of my luggage is still missing"
優點： "Great entertainment system (though nothing new since my last flight 2 weeks ago)."
缺點： "As all airplanes, seats are somewhat cramped, and the food, while good enough, is pretty much the same it is on every Turkish Airlines flight. Some more variety might be nice."
優點： "Crew was great. Good selection of movies too."
缺點： "The flight itself was fine, but what has been a horrible pain has been trying to get refunded for an accidental double booking."
優點： "Very nice. Food was decent, the airline attendants pleasant. Overall, I would fly with them again."
優點： "Awesome cabin crew."
缺點： "Tight seats and some passengers were so noisy and loud throughout the trip."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
缺點： "Screen was not working to watch movies and only a sandwich was given as dinner. Also drinks choice was very limited"
缺點： "It was so uncomfortable to mrest on the old chair the tray table won't fold in the arm rest."
優點： "Great experience for my first international flight."
優點： "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
缺點： "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."
優點： "Service-crew, food, entertainment variety; good value and connection options"
缺點： "1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min"
優點： "Great entertainment system and tasty food!"
優點： "It's really cheap prices"
缺點： "But it's gives wrong books"
缺點： "The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent."
優點： "Always love THY's customer service!"
缺點： "On this trip with Turkish Airlines, I had bought two tickets but my girlfriend had to change her plans and was unable to fly with me. I thought that was fine and I would be able to sit next to the empty seat. But as soon as we boarded they moved a person into that empty seat which i had paid for. It was very disappointing because I have always liked Turkish in the past."
優點： "Comfortable and nice people"
優點： "Courteous and accommodating staff, delicious meals, and super entertainment. Punctual."
優點： "It's an international flight and they don't offer other food alternatives."
缺點： "Employees didnt look or act very welcoming. Very little food."
優點： "20 min delay. Boarding took too much time"
優點： "Good overall"
缺點： "The flight attendants were not paying close enough attention they walked fast through the aisles and walked in to my head as I slept and ran into my feet with the food service cart I didn't hear I'm sorry or anything they just kept going"
優點： "the crew was nice"
缺點： "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
優點： "Turkish Airlines has some of the best amenities of any airline: great meals (and often), clean planes, plus two free checked bags for flights between Middle East and USA."
缺點： "The plane was overbooked with MANY seats having been doubly assigned. After more than half an hour we were given a new seat assignment (in first class! Business class had already been filled with other double bookings!). They did their best to accommodate everyone though and the remainder of the flight was very pleasant."
缺點： "Late baggage"
優點： "I loved it from the second it started, I didn't want to get off the plane. The service and comfort can't be beat. You get alot more than what you pay for."
缺點： "The entertainment was a little out of date and lacking but everything else makes up for it"
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "I really found that the crew was rude, specifically on the New York to Istanbul flight!"
優點： "Inflight service"
缺點： "Boarding process was still chaos and unorganized, we left 20 minutes late"
優點： "Everything was really great!"