每天清潔，並在 休士頓飛往 高雄市的機艙內安裝HEPA高效濾網
優點： "Amazing crew! Great food service!!"
缺點： "Cleanliness of tray table"
優點： "Very clean. Crew was very good. Food was for the most part fine."
缺點： "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
優點： "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
缺點： "The second food service."
缺點： "Wonderful food and service"
優點： "Crew was great. Economy premium was definitely worth the extra cost"
缺點： "I wish the flight wasn't 13 hours haha"
優點： "Really good service."
優點： "Empty seats"
缺點： "Only snack No entertainment No chargers"
優點： "Food and services"
優點： "I enjoy ANA and choose to fly with them, normally a good flight"
缺點： "All our issues were another passenger, not ANA’s fault"
優點： "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
優點： "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
缺點： "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."
優點： "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
缺點： "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
優點： "The food, choices of entertainment, and the crew"
優點： "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
缺點： "The food was horrible. The selections for movies is quite limited."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
優點： "Very efficient"
缺點： "Food was not good"
缺點： "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
優點： "Nice comfortable flight at convenient times. Great cabin crew and service."
缺點： "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
優點： "Excellent service."
優點： "Nice short flight. Houston is easy to navigate. Staff were friendly."
缺點： "They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs."
缺點： "Food was not good, seats not comfy"
優點： "More space than usual between chairs. Crew is friendly."
缺點： "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
優點： "Attendants were friendly."
缺點： "Flight was late."
優點： "Staff are super kind."
缺點： "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
優點： "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
缺點： "I suppose the food could be better."
優點： "crew was professional and very attentive and beer and wine and ice cream on the flight"
缺點： "wish they had more movies choices from the u.s."
優點： "Food & Entertainment"
優點： "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
優點： "attendents were very friendly and very accommodating."
缺點： "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
優點： "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
缺點： "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
優點： "The leg space and the comfortable chair"
缺點： "The crew they hardly speak English but its ok"
優點： "Lots and lots of meals and snacks. I was worried it would be an issue on such a long flight but every time I took a nap, they came back with food or snacks!"
缺點： "Seat would not recline. That should be standard. My back was sore after trip."
缺點： "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"
缺點： "Ordered Fruit Meal. It did not have a variety."
優點： "Food and movies."
缺點： "One of the stewardess had an unfriendly look on her face."
優點： "stewards very polite"
缺點： "seats uncomfortable"
優點： "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
優點： "The big screen Tvs"
優點： "crew was very polite and everything was smooth."
優點： "Good staff, good service, good entertainment"
缺點： "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
優點： "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
缺點： "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
優點： "Friendly and helpful stewardess"
缺點： "Seats could be more comfortable."
優點： "The flight got me home."
缺點： "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."
優點： "Everything was amazing"
缺點： "Everthing was great"
缺點： "Economy seating is extremely narrow!"
缺點： "耳機聲音轉小，但是機內廣播超大聲，透過耳機都覺得耳朵快爆掉，又不能調整，代表機內廣播音量和電影音量設定不對。 派餐太慢，我們水果餐先取得，但跳過我們沒有給飲料。 入境單要2張(我和同伴)，只給1張，說晚點給，但是後面座位的人卻有取得，又一直沒有送來，再要求後，才告知已經派送完畢，要我們落地再寫。"
缺點： "Would be nice if they offered hot towels for the Economy passengers."
優點： "Everything was great ❣️"
缺點： "✨Nothing ✨"
優點： "Crew are friendly"
缺點： "Flight was late, seat tray was dirty, and entertainment system hard to use."
優點： "The crew was fantastic."
缺點： "Entertainment is out of date and difficult to use."
優點： "The crew was nice and friendly, food was ok"
缺點： "Food should request order by the crew, rather then trolly push like an old style"
優點： "Polite crew, good food"
缺點： "Newer plane on flight from HKG to sFo"
缺點： "flight delayed as usual"
優點： "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
優點： "Cathay Pacífic always high standard"
缺點： "去程和回程的機內椅下，餐枱十分污穢，似乎沒有人做清潔，厠所殘舊，污糟，衛生程度比廉航差! 回程在墨爾本check in 時要自助都沒有問題，但詢問地勤問題時十分不友善! 這次國泰給我的印象完全難以想像的差!"
優點： "Food is delicious and fresh"
缺點： "The inflight Entertainemnt is lacking. Shows are too old and few."
優點： "My cabin bag got lost and theres no way to track it. Complete outrageous."
缺點： "Everything. Worst experience of my life"
缺點： "Delayed 1.5 hours. Checked bags took over an hour to reach the claim area (not sure whose fault this was, airline or airport)."
優點： "Food was fine. Everything was run efficiently. I have no complaints."
優點： "Excellent service for wheelchair passengers"
優點： "Flight was not delayed"
缺點： "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."
優點： "早餐是粥 很棒"
缺點： "Indian food could be better"
優點： "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
優點： "Cathay is a good Asian airline, and if you compare it to any American-based airlines, Cathay is exceptional. Staff are generally very friendly and helpful. Seats and food on economy are pretty good, as far as economy goes. Entertainment system is updated and offers a good variety of options."
缺點： "They are a bit strict on carry on luggage weight but not that big of a deal."
優點： "Loved the service of the crew, the food, and the spacious seating."
缺點： "WiFi would be a nice addition."
缺點： "couldnt find anything to complain about"
優點： "Short stop over"
缺點： "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."
優點： "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
缺點： "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
優點： "Schedule of the flight"
缺點： "The food can definitely improve a little more."
優點： "The ground staff helped me get on board the flight despite a transit delay that caused me to arrive at the check-in counter a few minutes into boarding time. I have no complaints about the in-flight staff. Our flight arrived a few minutes early to our destination."
缺點： "It would be nice if the meal menus had allergy information printed on them. The plane was equipped with an older entertainment center, and some of the control buttons were a little unreliable. These are minor complaints, however."
優點： "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
優點： "Everything thing worked out well except for the food for my wife. Sitting all the way in the back wasn't that bad because no one was behind us and we could fully recline."
缺點： "Kayak or Cathay provided no options to select meal preference while checking in online more than 24hrs before departure."
優點： "A very enjoyable flight experience, everything was very smooth."
優點： "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
缺點： "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."
優點： "air stewardess are friendly"
缺點： "noisy seat with people kicking my seat from the back"
優點： "What you'd expect from a Cathay flight. The abundant entertainment options was a pleasant surprise."
缺點： "There was quite a delay, which was a shame."
優點： "Airline staff were all helpful and pleasant."
缺點： "No complaints"
優點： "The staffs were ok. They did everything on the limited power they were given."
缺點： "The airlines should at least compensate the passengers with proper voucher for food and comfortable shelter. It has delayed total like over 8 hours and they kept changing the gate for at least 2 times!"
優點： "My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!"
優點： "Excellent service, lucked out into a flight that wasn't full for once and was able to sleep."
缺點： "Food could have been better. Pasty potatoes and soft vegetables. Ice cream though :)"
缺點： "Quality of the veg food.requires improvement."
缺點： "The attendants could have been more hospitable"
缺點： "Connection time in Vancouver is horrible and international transfer process is awful Especially with small children"
優點： "The crew did the best they could"
缺點： "Flight was super delayed with no explanation"
優點： "The crew did everything expected to make our flight enjoyable. Couldn't really have asked for more."
缺點： "We're fortunate we fly business when traveling to Europe, but the comfort on AC Rouge "premium economy" is VERY low. The dilemma is: comfort for a much longer business flight thru Frankfurt to Venice, or a slightly larger economy seat for a direct 8 hr flight YYZ to VCE. "Entertainment" - an iPad!"
缺點： "Not enough room for everyone’s carry ons even though websites clearly state the allowances. very small plane. No snacka offered on almost 3.5 hour flight only drinks."
優點： "Only thing good was the brevity of the flight."
缺點： "The aircraft was dirty and ridiculously cramped. Air Canada undermines its brand by flying planes like these."
缺點： "24 hour delay due to mechanical issues"
優點： "The seats were large with lots of legroom even in regular economy"
缺點： "The departure was delayed 75 minutes. Boards at the airport were not updated quickly. My entertainment system did not work but everyone else's did. The cabin crew wasn't very friendly"
缺點： "Customer service, boarding, check in desk, LITERALLY EVERYTHING WAS 3rd CLASS WILL NEVER FLY WITH THIS AIRLINE EVER AGAIN EVEN IF THE TICKE IS FREE WORST EXPERIENCE OF MY LIFE AND I WILL TELL EVERYONE"
優點： "Comfortable aircraft with enough room for an average person. I like the Embraer 190."
缺點： "Unspecified maintenance issue seemed to manufactured to allow the gate crew to get off the hook for shortfalls."
優點： "Food was decent."
缺點： "We paid extra for bulkhead seats at the front of economy. One of the stewards working in business class repeatedly came to get something out if the compartment over my head. The noise woke me up over and over. I finally asked him what he was getting and he told me it was his lunch! Irritating."
優點： "Flight was on time"
缺點： "Didn't serve any free snacks or food."
優點： "it was a long flight, not interrupted by too many announcements"
缺點： "boarding was problematic. I paid extra for a seat closer to the front yet had to store carry on in the rear of the plane. when asking the flight personnel for assistance regarding the matter, he promptly gave me a glare and turned away totally ignoring me. In waiting until everyone had exited the plane before being able to retrieve my bag, it completely defeated the purpose of the extra expenditure. perhaps boarding the rear of the plane first. regardless, my biggest concern was I felt like the flight attendant should have responded but elected to snub me. amazingly I lived to talk about it :-)"
優點： "Time flight was correct"
缺點： "Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor."
優點： "This was a direct flight from LAX to Montreal. The flight crew was both professional and friendly."
缺點： "Through no fault of the flight crew we were delayed almost two hours on the tarmac due to lightening storms in the area."
優點： "Very comfortable and clean aircraft. Friendly crew. Seats at the front of Economy had excellent legroom. Helpful flight announcements from the captain."
缺點： "Air Canada has only one gate at Houston, which appears to be in constant use, at least in the early afternoon. If one flight is delayed in departure, it causes a backup with other flights."
優點： "Crew was friendly and empathetic. Was not their fault for the delay."
缺點： "First plane that was after a 4 hour layover broke down. Took over an additional 9 hours to get a new plane. And all we were given was a voucher for a discount on a Canada Air trip and headphones."
優點： "Each had own entertainment screen per passenger"
缺點： "My luggage was left in Houston and that was very inconvenience. And it took a day and a half before it came."
優點： "Was not impressed with this flight. Honestly this experience will make me reconsider booking with AC in the future."
缺點： "Check in at Houston is terrible. Air Canada made us transfer our own luggage between flights causing us to almost miss our flight. This should have been indicated when booking the flight, we would have purchased a different flight. When we got on the flight, overhead bin was too small for my husbands carry on and a flight attendant whisked his bag away before we could ask where she was going. She came back without the bag and we asked where she had taken it- she had checked it without asking us if this would be ok. The bag was full of valuable breakables as well as our cash and cards. We asked if we could get the bag at the gate and she said it would come out on the carousel. So we spent 3 hours completely stressed out. Drinks were only served once the entire flight, more water should have been offered. When we got off the plane one of our bags had gone missing. We had to wait 2 days to have it delivered. It was delivered at 4am in the morning. Overall compared to the previous United flight, Air Canada has lots of room for improvement."
缺點： "The temperature control system was broken so the cabin temperature was upwards of 90F for the entire flight. The flight crew wouldn't acknowledge the issue until we had landed."
優點： "Pleasant crew"
缺點： "No leg room, very uncomfortable"
優點： "Three meal provided. Polite crew. Good customer service. More limited weight for the carry on. Generous for the excess size or weigh the baggage."
缺點： "Not enough Asian movie since this fight is to Hong Kong. Seat and space is not big enough."
優點： "Good movies, ok food"
缺點： "Pathetic legroom, sickeningly uncomfortable"
缺點： "Paid for premium economy, only to find half of economy seats were empty and economy class had 3 seats for travellers to fully lie down to sleep."
優點： "I had a wonderful service. The airline changed flight for me when my scheduled flight delayed. So I could arrive in Vancouver on time. Thanks."
缺點： "had to pa for poor selection (the cheese "platter" ran out quickly :( )"
缺點： "See above"
優點： "Flight was on time"
缺點： "On Time and the service was awesome. Best red eye flight to Toronto."
優點： "Since we arrived at the airport very early we asked about whether we could change to an earlier flight. The agent was extremely accommodating and confirmed us on an earlier flight with no additional charge. Bravo Air Canada!"
優點： "Plenty of leg room, friendly crew, everything was clean"
缺點： "Entertainment system didn't work for me or my wife (and a few others that I could see from looking around) even after they tried to reset/restart the monitors three different times..."
優點： "There we're many open seats due to a problem with connecting flights, so my son was able to stretch out across the middle chairs to sleep."
缺點： "the food portions we're small, and we only had a small muffin towards the end of the flight. Ive never left an international flight hungry before. I was shocked that we did not have an actual meal at the end of the 8 hour flight."
缺點： "1h15 late"
優點： "Our flight attendant, Aaron, was wonderful"
缺點： "Everything else was awful....I was taking an international flights, so arrived at the airport 3 hours early, as specified. There was no attendant at the desk until 1.45 hours prior to boarding. We almost missed the flight, and as a result, the connection to London. If possible, I will not fly air Canada again"
缺點： "Very bad experience, first flight was delayed then lost my luggage. All my cloths, Medicine and cosmetics in the bag. They spoiled my trip"
優點： "Everything was satisfactory. I wasn't expecting to pay for my light suitcase"
缺點： "The seats"
優點： "Boarding process was orderly."
缺點： "Too crowded for my height of 6'1'in. Carry on luggage very difficult to accommodate."
缺點： "ROWS OF SEATS ARE SO TIGHT, TOO TIGHT"
優點： "Air Canada canceled or delayed all flights out of New York on the night I was supposed to fly to Toronto, then Rio. Their delays effectively made me miss my connecting flight from Toronto to Rio. The airline employees told me they would not be able to get me to Rio for another two days. I ultimately cancelled my flight with Air Canada and booked a direct flight to Rio with American Airlines at the last minute, which was a much smoother experience."
缺點： "My luggage didn't arrive when I did. I had to spend several hundred dollars on cloths for me and my niece so that we had what we needed for the two days it took to get our bags."
優點： "Wheelchair service arrived very late yet the flight attendants and the Captain remained with me until the wheelchair arrived. Outstanding attention and care for passengers."
優點： "On time both on departure and return trips."
缺點： "Crew could have come round looking for disposals sooner rather than at the end. No one came by to check if seat belts were fastened properly."
優點： "Friendly and professional staff"
缺點： "Entertainment system is crappy and looks like it's from the 1990's. It needs a serious overhaul. I reserved windows seats and showed up to check and had been placed in the middle."
優點： "The staff in Toronto were very helpful with special boarding."
缺點： "See above note. Staff were also rude during the deplanning process for wheelchair passenger."
優點： "Oversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were luckyOversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were luckyOversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were lucky"
缺點： "vwry stressful ending a vacation not knowing if you will get home until the last minute"
優點： "Boarding was fine. The food was not good and the flight attendants sat in the back of the plane instead of bringing drinks and food for a ten hour flight. We lost a day of vacation due to Air Canada not being held accountable for the flight being late as well as sitting on the Tarmac at Haneda airport."
缺點： "We sat on a Tarmac at another airport for five hours without knowing how long we would be there. Also, there was only one crew member that was helpful. Our flight was supposed to land at 2:20 pm and did not land until 10:30 pm at Narita airport. We were not compensated and were abandoned by Air Canada. We had to sleep in the airport since everything was closed."
優點： "NOTHING AND ABSOLUTELY NOTHING"
缺點： "EVERYTHING ABOUT THE SERVICE"
缺點： "They charge for movies."
優點： "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
缺點： "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."
每天清潔，並在 休士頓飛往 高雄市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 休士頓飛往 高雄市的機上會提供口罩
從 休士頓飛往 高雄市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 休士頓飛往 高雄市的彈性機票