每天清潔，並在 休士頓飛往 台北市的機艙內安裝HEPA高效濾網
缺點： "Movie selection"
優點： "The crews were very kind and helpful."
缺點： "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
優點： "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
缺點： "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
優點： "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
優點： "The food the service and the staff"
優點： "Very comfortable and nice atmosphere"
優點： "Seats, movies, comfort"
缺點： "No vegetarian options"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Rebooked me because I went to wrong airport — thanks"
缺點： "The business meal was just okay this time. Not as good as before."
缺點： "very poor communication of information"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
優點： "Friendly diligent staff"
缺點： "No announcement to acknowledge the bumpy ride"
優點： "服務 電影 雪糕"
優點： "Comfortable big seats. Great service by crew members. Clean and like new cabin."
缺點： "More variety on audio entertainment may be added."
優點： "I had a pleasant flight experience with JAL. Nothing to complain about."
缺點： "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."
優點： "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
缺點： "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."
缺點： "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."
優點： "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."
優點： "I love everything from JAL"
優點： "The flight attendants were amazing, caring and helpful."
優點： "Great crew, good food selection."
缺點： "Everything was good"
優點： "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
優點： "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
缺點： "The flights were everything I expected and more."
優點： "The customer service overall was really good."
缺點： "The food always messes up my stomach, where the whole day after I can’t eat anything"
優點： "Crew was polite and courteous, spoke multiple languages, they came around multiple times to offer beverages, pilot/staff kept us informed about reason for delay to gate, arrived earlier than expected, usb charging available, bathroom was cleaned multiple times during flight, clean bathroom, and there were toothbrushes/sanitary pads available in the bathroom, and enjoyed that they had Haagen Daaz ice cream."
缺點： "The pocket in front had no room to put a drink/bottle. Food was relatively better compared to other airlines but okay. Movie selection was good but compared to other airlines has less."
優點： "Entertainment options were good"
缺點： "Food was mediocre and long waits for restroom"
優點： "the staff"
優點： "The staff"
優點： "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
缺點： "The horrible JET LAG I have now lol."
優點： "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
缺點： "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
優點： "The plane offered a variety of channels and movies. The seats were comfy and the staff were very informative and friendly. Overall, I had an excellent experience"
優點： "Flight attendants were super helpful and lovely, couldn't have asked for better. Very pleasant experience. Plane was clean and tidy and they arranged us all so the majority of us had a spare seat in the middle which I'm sure everyone appreciated."
優點： "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
缺點： "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."
優點： "The most polite and attentative flight attendants and great food options."
優點： "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
優點： "The crew and service."
缺點： "No entertainment. No snack either."
優點： "The flight attendants were incredibly friendly and service oriented. I can only say wonderful things about them."
優點： "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
缺點： "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."
優點： "They were super considerate the entire flight."
優點： "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
缺點： "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
優點： "Amazing service"
優點： "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
缺點： "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."
優點： "Service & seats are great."
缺點： "The connections were a bit late, making the long trip longer!"
缺點： "failed to give credit for cancel flight."
優點： "Great crew and very good legroom."
優點： "Crew are great. Plane is cool, A380."
缺點： "Connecting flight is in a hurry, time is tight."
缺點： "Need to improve the food qyality"
優點： "Great service"
缺點： "Hope I can change seat when I check in even though I choose to enter other skyteam number than sky pass."
優點： "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
缺點： "The planes are old. The space is tight, especially if you have long legs."
優點： "The staff was extremely helpful, including bumping up our seats to the front of the plane."
缺點： "The plane was old and cramped. I was dying in there."
缺點： "The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight."
優點： "Flights are on time, Cabin attendants are nice and friendly , Food was great .My luggage came early . Everything is clean . I only have 1 hour lay over to transfer from my flight from Inchon to Nagoya it’s was fast . I will fly Korean air again in the future . Thanks for the safe flights ."
缺點： "I didn’t like being seated in the middle of two guys in the isles . I arrived 3 hours before my flight I don’t have no choice . Hopefully they would assigned us seating at least not in the middle of two men I feel discomfort ."
缺點： "They need to offer more water on the flight. Had to keep asking."
優點： "Good food!"
缺點： "I dont know"
優點： "Staff was very nice"
缺點： "Very small seats"
缺點： "Nothing but headaches and made me throw out my $100 e cigarette that I checked under the plane half way through my trip from new york to vietnam. And they made me run all over the airport to address the situation only to find out once I arrived that they threw it out without my knowledge or permission"
優點： "on time, good service and food"
優點： "After waiting for 5 hours on the airport, was happy to get in the plane. Business lounge is mediocre and over crowded."
缺點： "Flying form LA Had to wait an hour in the air pane for a gate to be assigned in Seoul. It was due to weather issues but crew was not very informative. Connecting flight was delayed by four hours and crew was not sure Did not inform when the flight will leave. Passengers from another delayed flight gathered around our gate and blocked us from entering boarding our plane. They were demanding that our flight should be canceled and didn’t let us board. Security was present they were taking notes but never intervened. This is the first time I have experience this type of chaos on an airport but from the signs posted, it appears that it may be normal situation and this airport. Didn’t expect I will have to push through a mob to board the air plane."
優點： "The service"
缺點： "The width of the seats"
缺點： "Crew's English skills could be better. No wifi or other connectivity options on a 13 hr flight."
缺點： "I'm stuck in Korea on Christmas Day instead of being in the Philippines. The Korean Air staff didn't speak English very well and it took an hour to figure out what was happening. I had to pay for my own hotel on top of my resort that I'm paying for in the Philippines and the next flight isn't until 9 pm Christmas day. Worst airline I have ever had to deal with. On top of my five days off this year and two were wasted on traveling. Big waste of time and money. Will probably not use your website or the airline again."
優點： "Superb courtesy and attention."
優點： "The food was wonderful."
優點： "Boarding, food, airplanes"
優點： "The plane was clean and the staff was great."
缺點： "Staff were oddly unfriendly and I was awakened twice"
優點： "I was recently on flight CI054 from Auckland to Taipei, with a short layover in Brisbane (my final destination was Incheon, South Korea. Due to fog in Brisbane, the flight was diverted to Gold Coast. After arriving in Gold Coast we had to take a bus to Brisbane. It's kind of a long story, but basically I will say it was handled well for the most part my China airlines. Certainly, fog was not there fault and they did everything they could to accommodate passengers, including putting us up in two very nice hotels."
缺點： "The one complaint I have is when disembarking the plane in Gold Coast, there was no China Airlines personnel to be found anywhere. Nobody on the plane knew what we were doing - who was supposed to get on the bus and who was supposed to stay. The Australian immigration authorities and Gold Coast airport staff took control, but again, China Airlines staff had completely disappeared. Nobody was there to tell us whether we should collect our luggage, how to get an appropriate visa to enter Australia, where to go to get on the bus (or even if we SHOULD get on the bus). I was really frustrated at the point, but other than that, I would say they handled it quite well"
缺點： "I'm not happy about the condition of my luggage. When I received my luggage, the latch to close my suitcase was badly damaged. Half of one of the latches was broken off! My suitcase was not locked in the first place so there was no reason for anyone to be so forceful with it."
優點： "They gave an actual snack, yay!"
優點： "All services provided was excellent. Staff is well mannered"
缺點： "Taking Care of passenger was excellent. Staff is really supportive to passengers."
優點： "The crew performance"
缺點： "15 minute delay"
優點： "Great Service, enough leg room for someone who is 75 inches in height, good food, and an on-time arrival."
優點： "Polite flight attendants"
缺點： "6 hour delay, missed appointments"
優點： "Korean Air eventually returned my money"
缺點： "What I booked was changed to an impossible connection, 6 hour layover. Ultimately had to cancel reservation and rebook an alternative not through Kayak"
缺點： "Flight change ruined whole trip. Return flight is diverted to another country. Overall it was an awful experience"
優點： "upgrade the food quality"
優點： "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."
優點： "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
優點： "The crew and entertainment."
缺點： "I didn't like my seat, no place to put my things, like a seat pocket. No complimentary water bottle like in the previous flight. The food choice I wanted ran out. The choice left was not good."
優點： "The staff members were really nice and it was an enjoyable flight."
缺點： "The food. The noodles were over cooked, but the rest of the meal was good."
優點： "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
缺點： "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
優點： "Great value plus layover hotel bonus"
缺點： "It was all good"
優點： "I missed my flight by 24 hours. They put me on that day's flight in a better seat than my original at no charge. And their in-flight service is always A+!"
優點： "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
缺點： "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
優點： "Food n staffing"
優點： "Multiple rounds of complimentary food and drinks"
缺點： "Unable to sleep"
優點： "courteous manner, efficient crew."
優點： "The size of the overhead storage was great. The crew was professional and pleasant The entertainment provided lots of movies, games and concerts. The skymap and outside camera provided a view that I was not use too."
缺點： "its a long flight so its difficult to know if it could have been more comfortable. There was always a line for the bathroom."
優點： "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"
優點： "Free same quality"
優點： "Love everything about the Korean Air."
優點： "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
優點： "Very clean. Crew was very good. Food was for the most part fine."
缺點： "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
優點： "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
缺點： "The second food service."
缺點： "Wonderful food and service"
優點： "Friendly staff and decent size."
缺點： "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
優點： "Crew was great. Economy premium was definitely worth the extra cost"
缺點： "I wish the flight wasn't 13 hours haha"
優點： "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
優點： "Attentive and friendly service, good food, fairly spacious seat."
缺點： "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."
缺點： "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
優點： "Loved from the booking on kayak and all the services provided by the airline until landing."
缺點： "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"
缺點： "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
優點： "The service was exceptional"
優點： "Food and services"
優點： "Pretty much everything"
優點： "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
缺點： "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
優點： "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
缺點： "The food was horrible. The selections for movies is quite limited."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
優點： "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
缺點： "How loud and aggressively the toilet flushes."
缺點： "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
優點： "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
缺點： "The seats are kind of flat."
優點： "Good service"
缺點： "baggage was broken."
缺點： "very average"
優點： "Nice short flight. Houston is easy to navigate. Staff were friendly."
缺點： "They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs."
優點： "More space than usual between chairs. Crew is friendly."
缺點： "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
優點： "Great service."
優點： "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
優點： "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
優點： "felt Agent's kind care of elder (me) at Airport. Thanks."
缺點： "Full of passengers. Code Share!?"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
缺點： "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
優點： "Lots and lots of meals and snacks. I was worried it would be an issue on such a long flight but every time I took a nap, they came back with food or snacks!"
缺點： "Seat would not recline. That should be standard. My back was sore after trip."
優點： "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
缺點： "Nothing really."
優點： "Fantastic customer service, excellent food everything was best and clean."
缺點： "Ordered Fruit Meal. It did not have a variety."
缺點： "No snaks"
優點： "Good food and service"
缺點： "Delay too much time"
優點： "Great service, efficient and friendly staff, yummy food in adequate amounts,lots of movies to choose from."
缺點： "Sleeping upright is really difficult, but then I knew that."
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "The food was really good, service was great, and nothing to complain about"
缺點： "I don't have any complaints"
優點： "High quality fit out, amazing flight crew, great food."
缺點： "Movie selection could be greater."
缺點： "Plane was hot and a lot of food but it wasn't very good."
優點： "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
缺點： "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
優點： "The flight got me home."
缺點： "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."
優點： "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
缺點： "The food provided was tasteless"
優點： "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
缺點： "I disliked that the seating did not have its own personal air. At times I would get hot."
優點： "The staff was polite and professional. We have no complaints at all."
缺點： "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
優點： "Very comfortable and nice lighting. Not too bright"
缺點： "The overhead light is too far up and when I turn on the light it's lightning up more than just my seat. Other people beside me are sleeping and it's too bright to turn on the light."
優點： "Good service"
缺點： "Flight attendants are always to try to speak in Chinese."
優點： "The price was right. We arrived on time."
缺點： "On a 17 hour flight, people need water, and getting that from the flight crew wasn't easy. They were rushed, unpleasant, and the food was worse than I've seen on a plane in years. The entertainment system too, was very old and lacking compared to newer systems."
優點： "Flight perfectly on time. Crew not too friendly (Chinese style), but attentive and helpful."
缺點： "On this B777-300, the large Economy Premium is not quite up to the standard of other airlines flying the same model. The tray table, stored in the arm-rest on all rows, is tiny, and opens only a few inches, not enough for pregnant women or gentlemen with some mid-section padding. I could not use it at all, and had to balance my meals on my knees. Besides, when the passenger in front reclines his/her seat, the seat invades totally the space of the passenger in the back. I felt the passenger was resting on my lap. Forget using a laptop, or even reading a book: just watch your screen, a couple inches from your nose. Good for short-sighted people only! I tried EVA and was disappointed. I'll go back to my preferred airline, Vietnam Airlines."
優點： "Because of a long flight, Eva should provide more food in between"
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "Crew was excellent"
缺點： "As with all airlines, seats were cramped and not enough leg room when traveling Economy"
優點： "The crew was amazing and the seat was comfortable. Mostly, I liked the food."
優點： "Seat was very comfortable. Good selection of movies."
缺點： "Headset was very uncomfortable and unable to use personal earphones."
優點： "Just love EVA everytimes I fly"
缺點： "It was a good flight"
缺點： "Cleaning the restroom area more often for international flighywiuld be great"
缺點： "2 restroom out of order flight bound tpe."
優點： "I fly Eva at least once a year. Find flights in Asia delayed often but reasonable handled by the airline."
缺點： "Website and app are a joke. Quirky at best. Hard to figure out if it works. Bothers me a big airline cannot have a decent website."
優點： "Friendly and helpful flight attendants"
缺點： "The airlines limits carry-on luggages and reinforce it to the extend that it annoys many passengers. Make the rules very clear to the people before we arrive. People abuse the wheelchair policies although they are physically fine."
缺點： "Comfort, I Need to get to where I can fly first class"
優點： "I enjoy the friendly flight attendants and the overall flight experience. I love the fact they leave at 1am and arrive in Manila around noon. I always tell my friends to fly EVA."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
缺點： "I was a bit surprised about their carry-on bag weight limit- a mere 7 kilos?"
優點： "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
缺點： "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."
優點： "Flew with EVA 16 years ago to Hanoi, Vietnam and again in 2018 to Hanoi, via Taipei. Very professional, attentive, good food, little amenities that make a difference in the overall experience of traveling. Very clean bathrooms, even after a 16-1/2 hour flight to Taipei it was still clean at the end of the trip. Food was good and plentiful, wine, spirits, beer, and non-alcoholic beverages offered. Came around at least three times on the leg to Taipei with food and water and when I wanted more water they gladly made sure I stayed hydrated on such a long flight."
優點： "The attentiveness of the crew, the food & the amenities in-flight"
缺點： "I was in the middle seat & it was a hassle every time I go to the restroom esp when the flight was a long one. I preferred an aisle seat but none was available even when I checked-in early online."
優點： "Departure time"
缺點： "Meal was not good at all."
缺點： "Delay for 1 and half hour"
優點： "Very much"
缺點： "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."
缺點： "Boarding- I booked my family flight 6 months ago and then a month before departure EVA changed our flight splitting my family up. I had to keep calling them to restore it back to original flight but was unsuccessful. This is the worst customer service and business model ever!!!!! I will have to get rid of my membership... Food- They ran out of the beef dinner I wanted so they served a substitute. It tasted awful!!!! The seafood dinner on the return trip home was also awful! They need to find a vendor that can cook western dishes well. Comfort- The seat for the economy doesn't have enough leg room esp for a 16 hours flight. Crew- can be more friendly. No one is smiling or accommodating to a small request! They are very stingy in terms of offering extra water, ginger ale or juices."
缺點： "Airline seemed to be extremely stingy with the food and beverages during my 12hr + flight. Felt like I had to fight for every little bit of extra scrap of food and explain why I needed it. It was also very limited options almost everything in the menu contained pork and if you did not pre-order a meal in advanced then it was hard for you to get anything else to eat. Airline also forces you to take out your headphones from the TV set almost 20 minutes before arriving for some odd reason. And on my flight we had a two hour delay on the tarmac."
優點： "That they speak English really well"
優點： "I came 32 mins before the flight because I went home to get my passport. They said they close the door like 20-30 mins which mean they were able to board everybody in just -2 to 8 minutes only. Amazing. No other flight available for one week because it’s christmas season. I’m not going to the detail of not having my passport (I never left my passport before). They are cheaper from competitors for a reason. No heart here at all. Accident is not acceptable."
缺點： "What to like? No comment yet, first time “to try”"
優點： "eva airlines has the best flights and routes to Vietnam. the best cabin service clean airplanes and nice cabin attendees"
缺點： "united airlines China airlines"
優點： "First time flying internationally but overall it was good. Your in a plane so you can't really expect for all your needs to be met, even though I didn't have any needs."
優點： "Isolated seating just two of us. Sea food option."
缺點： "Lack of variety in sea food."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "The crew was excellent. Easily the best I have ever seen"
缺點： "16hr flight could've used better movies and some snacks"
缺點： "Since I traveled with my daughter (4yo), I got to board early from LAX to TPE but my second flight from TPE to BKK, I had to wait till they called my zone seat. I was holding my daughter at that point since they took away my stroller way earlier than the boarding time. I would like to ask for the same standard of parents traveling with children who are 6 or younger to board first so they can get settle and these patents are tiring from dealing with their children during the flight. They are extra tired than regular passengers."
優點： "Enough food and flight attendants are very courteous. Offer water and snacks periodically. Washrooms are kept clean. Entertainment has a couple of new movies, but otherwise lots of repeats."
缺點： "For the overnight flight, they crank the AC up, like way up, which is good and helps you sleep IF you have a good blanket. The blanket provided is kind of short (unless you're short) so bring your own. I brought my own microfiber which fits in my back pack and I can pull it out. It covers a lot more area and so I was super comfortable."
優點： "Great food"
缺點： "Not enough movies for selection"
優點： "Loved everything about it, service, food, comfort, and punctuality! Right on schedule, thanks!"
優點： "Many food options and tv entertainment"
缺點： "would have liked more western food options"
缺點： "Feel comfortable"
缺點： "there was little in flight entertainment options"
缺點： "Better kits for kids to keep them busy longer. The one that was provided kept my kid busy for about an hour or so in a 12hr flight."
缺點： "I wish the 777 had slightly wider seats like the A380"
優點： "So so"
缺點： "Food is junk."
缺點： "Economy seat leg support could be better"
優點： "Seats were comfortable"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "Crew looked stressed and rushing things. Didn’t look very friendly."
缺點： "Smiling crew"
優點： "Noce ride. Cabin crew was very friendly and helpful"
缺點： "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"
優點： "Crew was amazing. Flight was on time. Seats were good per economy class"
缺點： "Food could have been better"
優點： "They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour"
優點： "Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins."
優點： "Today amazingly the service was too good, the hostesses were coming forward and asking if we needed something and making the journey comfortable."
缺點： "Was nicr"
優點： "I had the whole row. Food pretty good for economy. Good movies"
優點： "Crew was amazing"
缺點： "The people sitting near me were crazy and it was an uncomfortable flight"
優點： "Entertainment was awesome. Lots of new movies"
缺點： "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."
缺點： "Best flight ever. Everything was perfect . Best crew ,"
優點： "cheuk in 快！吾使等太耐！"
優點： "The seat was super comfortable"
缺點： "Overall great experience!!"
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
優點： "comfortable seats and entertainment system"
缺點： "the food wasn't so good and I expected more from an Emirates flight"
優點： "Everything was great"
缺點： "Nothing bad"
優點： "The entertainment selection."
缺點： "The watermelon in the salad was almost spoiled."
優點： "Professional staff"
缺點： "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"
優點： "Everything was great"
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Easy check in and comfortable flight. The crew are very helpful."
缺點： "Couldn't get my preferred isle seat or sit with my wife who was in a different row."
優點： "Every thing is very good"
優點： "For a 15 hour flight the crew made it comfortable"
缺點： "The restrooms were non functional by the end of the flight"
優點： "Food was okay. Staff on plane. Ice"
缺點： "I got singled out."
優點： "Staff is very friendly. Food service is really good"
缺點： "Everything is good. But need to improve a entertainment. New movies Indian handi and Pakistani"
優點： "Food is good . Service is good"
缺點： "Airline appear to be harassing passengers with excessive overage charges. DXB is supposed to be a shoppers paradise. They are weighing dutyfree bags too along with cabin baggage. Eg: they charged me $56 for 2 kgs overage. I am very disappointed."
缺點： "Upon arrival at the final destination, I couldn’t find one of my 2 checked baggages, asked the emirates ground staff and i was told that they were unable to track the bag and not sure if it was loaded on to the aircraft at the origin airport or lost in transit. Lost my wedding suite and fiancé ‘s wedding gown and plenty other wedding things."
優點： "Good selection of movies. Nice staff- some of which were able to handle difficult customers better than others."
缺點： "Both flights to Athens and returning to New York were very delayed. As a result, passengers were annoyed and staff members looked obviously stressed as well. On the whole my impression is that this airline keeps up appearances very well but is in fact somewhat disorganized."
優點： "service , crew , food entertainmentminimal"
缺點： "not much"
優點： "Food n movie selection"
缺點： "Noisy seat n very less leg room"
優點： "Everything from the plane, crew service and timing. Excellent"
優點： "My first and hopefully not last flight on one of the world's best airlines."
優點： "I loved everything from the food, the crew, the in flight entertainment."
缺點： "I think this is hard to fix which is the comfort level. I was not avale to sleep well as the seats were a bit stiff. But it still one of the better seats I have been on for a long flight."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "Great entertainment set up, a free hour of wifi and good food. The wifi was priced fairly. Overall, it was a pleasant flight that I even managed to go to sleep. I normally can't sleep on planes."
缺點： "The entitled passengers and other rude passenger behavior."
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Flawless flight, great service, comfortable seats."
每天清潔，並在 休士頓飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 休士頓飛往 台北市的機上會提供口罩
從 休士頓飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 休士頓飛往 台北市的彈性機票