優點： "Friendly quality staff, good aircraft."
優點： "Amazing crew!"
缺點： "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
優點： "Food and services"
缺點： "Seating leg space"
優點： "The crew were very helpful and the food was good."
缺點： "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."
缺點： "Just because I have bought my ticket on points I was not given a chauffeur driver."
優點： "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"
優點： "Entertainment in plan .. airport facilities"
缺點： "Staff in chick in only no staff .. staff in plan ignoring most of passengers except the rude passenger to stop fighting"
缺點： "Better inflight entertainment"
優點： "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
缺點： "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"
優點： "The crew was responsive"
缺點： "The live news"
缺點： "It was my first flight ever. So it was perfect thank you Emirates"
優點： "Great crew, comfortable flight"
缺點： "the inflight food needs to be more accommodative"
缺點： "Crews attitude"
優點： "Great crew, good legroom and comfortable seat"
優點： "The crew were attentive and friendly."
優點： "ICE program and WiFi made the trip comfortable."
缺點： "Depending on the plane, you may not get comfortable seats and have difficulty using the touchscreen. The cabin crew is a bit slow in responding to requests and show attitude."
優點： "Seats weren’t all that comfortable."
缺點： "Service and meals were good."
優點： "A380s are good aircraft. Emirates entertainment is second to none ."
缺點： "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"
優點： "First time we flew on business on international (we upgraded)."
缺點： "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
優點： "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
缺點： "Nothing. It was great."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "Emirates sent a notice that the flight was cancelled on a flight from SF to the Maldives - with about 6 hours notice. They put me on a plane two days later. Zero interest by the airline helping. We found a flight on Turkish but paid an extra $500. Zero interest in helping. Last time sensitive ever on Emirates."
優點： "The food and service was great."
缺點： "Boarding for priority was a bit slow."
優點： "Early landing great service loads of legroom as am 6ft 5"
缺點： "Child kicking seat from behind for entire flight"
缺點： "Older plane less entertainment options"
缺點： "Internet on board wws not working"
缺點： "It was too cold"
優點： "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
缺點： "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
優點： "I had plenty of space"
缺點： "There should be more vegetarian options available. Crew were very slow in responding to my requests."
優點： "Plenty of space"
缺點： "cabin crew's service - men far behind women esp.when serving food. Not up to the mark."
優點： "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
缺點： "Food -- Really bad food for me from SFo-DXB. Extra salt and for a person who does not eat rice/desserts poor choice. Is there some other choice for me(vegetarian). Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
優點： "Leg room is always great!! Also the staff a brilliant!!"
優點： "Everything was good especially the spacious seats and food"
缺點： "Breakfast could have been a bit better"
缺點： "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."
優點： "Quality airline -new and clean plane with good seats and AV set up"
缺點： "length of flight...."
優點： "The journey ending"
缺點： "The length of travel!"
優點： "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
缺點： "Delay and worry I would miss connection"
優點： "The sitting is nice with good leg room"
缺點： "Can’t think of anything I don’t like."
優點： "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
缺點： "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."
缺點： "Food. And also seats. We r silver class and should have been assigned better seats."
優點： "Good selection of movies and special menu for the festive season."
缺點： "Slight delay on the tarmac."
優點： "entertainment is great."
缺點： "food is the same as last flight."
缺點： "nothing Everything was good"
優點： "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
缺點： "In-flight entertainment films were a bit limited"
優點： "Entertainment and food are always reliably good on Turkish."
缺點： "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."
優點： "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"
優點： "Excellent staff."
缺點： "Very cramped, even for economy."
優點： "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
缺點： "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
優點： "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
缺點： "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
優點： "Excellent service. Very tasty food."
缺點： "Too many voice announcements, interfering with the entertainments system."
優點： "Food and service in business class were splendid."
缺點： "Absolutely nothing"
優點： "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
優點： "The service"
缺點： "No entertainment. Late boarding."
優點： "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
缺點： "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
優點： "The plane was too hot"
缺點： "Plane too hot"
優點： "Full meal and entertainment system even for a shorthaul flight."
缺點： "Tight leg room"
缺點： "A little late"
優點： "Food and service in business class were exceptional."
缺點： "Lie-flat seats hard as plank boards!"
優點： "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
優點： "Food and crew amazing..I guess Turkish airline going to be best"
優點： "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
缺點： "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
優點： "On time, friendly, good food"
缺點： "Trip delay"
優點： "Largely pain free experience"
缺點： "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"
缺點： "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
缺點： "Same problem as the first segment (see above)"
優點： "Plane clean, newish. Went up, took us there, landed."
缺點： "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
缺點： "I book flights and they toke money and last minute when i went to the airport is not existing at all"
缺點： "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."
優點： "No complaints about the plane, staff etc and its probably no worse than any other airline"
缺點： "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"
優點： "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
缺點： "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
缺點： "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
缺點： "I could not use my ticket I was trying to extension date but customer services terrible"
優點： "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
缺點： "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
優點： "Generally better than other European airlines particularly BA and better priced"
缺點： "Work to do on consistency with crew"
優點： "Overall it was ok. I enjoyed the leg space."
缺點： "I suppose it's just a matter of different manners"
優點： "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
缺點： "The leg room was a bit limited on long flight."
優點： "Friendly good service"
缺點： "Istanbul changing gate to get to such long walk"
優點： "overall the experience was great"
缺點： "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"
優點： "The services was excellent."
缺點： "Delay around three quarter an hour."
優點： "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."
缺點： "The flight was cancelled and I still didnt receice my refund."
優點： "Free meal and drinkd"
缺點： "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
優點： "including new releases"
缺點： "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"
缺點： "Ordered veggie meal didn't turn up!"
缺點： "The breakfast was poor & frozen ."
優點： "Crew was very professional and food was very good."
缺點： "With 2.5 hr layover there was no explicable reason for our luggage not to make it to its destination. Yet we upon arrival to Sarajevo, we (and other 10 passengers headed to the lost luggage department."
優點： "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
缺點： "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
優點： "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
缺點： "I flew economy and all was good and appropriate to the level."
優點： "Crew good and seat OK but not exceptional for business class"
缺點： "Food was average - main course could have been better. Range of movies ok but not great"
優點： "Loved the smooth ride."
缺點： "Bathroom was pretty nasty"
優點： "Almost everything, especially the crew."
缺點： "Don’t feel like anything should be better to be honest"
優點： "Flight arrived on time"
缺點： "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
優點： "The crew was informative"
缺點： "Inflight sandwiches"
缺點： "Crew members in Amsterdam were very rude and disrespectful"
優點： "The aircraft"
缺點： "No overbooking next time!"
缺點： "KLM crew exceed our expectations"
優點： "Crew was great, very responsive and hospitable!"
缺點： "more lunch choices, especially choices without dairy products."
缺點： "Travelled business class and was ace experience"
優點： "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
缺點： "Head support for 6 feet plus people on seats would be good"
優點： "The seat was a little uncomfortable but the crew were amazing."
優點： "General flight journey"
優點： "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
優點： "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
缺點： "Not having to walk outside in Edinbur4gh to board the flight."
優點： "quick/efficient boarding - good staff - good food - easy flight !"
缺點： "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
缺點： "Long haul flight made pleasant by KLM"
缺點： "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
優點： "Crew were great, food, entertainment, seat and everything else was great as well."
優點： "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
優點： "great crew and comfortable flight."
缺點： "sceens in the plane to show map and direction of travel"
優點： "The crew was very nice"
缺點： "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
優點： "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
缺點： "Transfer point needs upgrade."
優點： "All good"
優點： "Crew was good"
優點： "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
缺點： "My suitcase didn't come with the airline."
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
優點： "MCR airport Mert & Greet parking was smooth and efficient."
缺點： "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
優點： "Efficient boarding system, clearly signposted. Professional staff"
缺點： "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
優點： "Shirt flight but well catered, boarding was efficient and quick."
缺點： "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
優點： "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
缺點： "Boarding was chaotic and congested with not much information or order."
優點： "Crew was great, very nice"
缺點： "Not enough legroom"
優點： "Comfortable and well laid out seat area"
缺點： "Food was a little substandard for business class"
優點： "Good flight, very attentive crew."
缺點： "Food had only vegetarian choices. No charging place and ambiance was noisy"
缺點： "Didn’t happen."
優點： "Everything excellent. Comfortable seats in business."
優點： "Food and staff behaviour"
優點： "Good services!"
優點： "The leg room, was surprisingly roomy"
缺點： "The food and that there was no entertainment."
缺點： "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
缺點： "They have mabaged to lost my luggage"
優點： "Sandwich was incredibly tasty (although not much filling)"
缺點： "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."