缺點： "Less full"
優點： "Gate attendant clearly explained how to handle bags And passed out tags needed. Flight attendant very professional and friendly."
缺點： "Nothing. A nice short flight"
優點： "The airline nore the airport were making people follow covid guidelines."
優點： "They were friendly. Seats are rarely comfortable..."
缺點： "I think all planes need better leg room...."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "The attendant at the desk was very accommodating towards my needs."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
缺點： "Sits not suitable for long distance travel"
優點： "The crew was great and the landing into Denver was very smooth."
缺點： "Very smooth and comfortable flight."
優點： "The flight attendant from HSV to ORD was really funny! I don’t know if it was planned or intentional but he definitely had everyone’s attention!"
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "fast take off and good service."
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
缺點： "See above."
優點： "The crew were very professional ad seemed to be having a good time. Flight was on time. The passenger compartment smelled ok. it was tolerable"
缺點： "The seats were new on an old plane. They were very firm and really thin compared to older designs. I suspect it allows them a new extra rows. It was tight and I am not big. Cows in a shipping tube? Almost. Also it was noisy, so bring those ear plugs and noise canceling earphones."
缺點： "Plane sucks. Too small and poor seats. Better snack selection."
優點： "Comfy seats! So nice when you have a comfortable chair"
缺點： "The Basic Economy baggage policy is ridiculous. Charge me what the ticket costs upfront."
優點： "Overall flight was good but since previous flight was late and I had only one hour to get my luggage, go through customs, check back in and make the flight it was too stressful because nobody could help much. Also, the bag did not make my flight because person was not really in the hurry to get my luggage to the plane."
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "On time. Crew was good."
缺點： "No complaints."
優點： "serice agents at the airport were friendly and helpful"
缺點： "flight was changed to go thru atlanta. the connecting flight was delayed 3.5 hrs making its departure at 1:51AM. ugh."
優點： "Polite attitude"
缺點： "In flight temperature was surprisingly warm, that's extremely uncomfortable for customers in such a small and crampt space. The almost 600 ticket price does not even include the first luggage of 50 lb is sad, especially regardless for customers who could prove to have travelled internationally but had to take domestic flight separately"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Boarding delayed 2 hours. I did not like that at all."
優點： "Movies on personal device"
優點： "Plane interior was fine."
缺點： "Delayed 2-1/2 hrs at gate due to mechanical problem. Mechanical problem fixed in 30 minutes, balance of delay due to paperwork. Communication from cockpit was terrible. On arrival, agent had trouble opening door and was panicked and rude."
優點： "No carry on fee .. nice staff .. on time!"
缺點： "Didn't make it because United gave standby seating to guests terminating travel in SFO."
優點： "The flight itself was fine. Check in at the airport with United was terrible. The United agent on duty (Sandra Mcelroy) was rude, slow to process us, extremely inattentive. She either didn't know how to or was unwilling to verify our infant in arms' ticket, check our baggage, or receive a cash payment for our checked bags after she sent us to the kiosk for a third time. She never greeted us and only addressed us when absolutely necessary but had plenty of time to talk with her coworkers. It took nearly an hour for her to process our check in. She actually made another customer cry."
缺點： "United continues to drop the ball on every flights I take. I only fly them when I absolutely have to bring platinum on delta and mosaic on JetBlue. Consistently worse vs those two start to finish."
優點： "Legroom is horrible. Forces you to pay extra for a normal seat on any other major airline. Also, personal device entertainment did not work during this flight"
優點： "Crew- very efficient on the ground andon the air"
缺點： "Inner flights no entertainment. Maybe dhould go wifi like LH"
優點： "Crew was nice just snacks flight was turbulent no one fault"
優點： "I needed to change my plans last minute. I booked (very affordable same day flight), was able to add the confirmation to my United app within minutes and, of course, United was on time and I got home so much earlier. United really came through without any booking issues at all!"
缺點： "Nothing. United is everything you expect from an airline."
缺點： "The flight from Newark was delayed and caused me to miss my flight from SFO to TPE. The gate staff on arrival did nothing to help ensure that I would make the flight. I chose United because i expected reliable service, instead I got the worst ever experience with an airline."
缺點： "Barely enough room to hoist your baggage in the overhead bins"
缺點： "We boarded and waited then was told we would wait more for people on a late flight then something wrong was found on the flight. After over an hour we were able to get off. Then we were told about 20 minutes later to get back on. No one can see the future. What i did like is that you let us get off the plane for a while before our 3 hour destination. Wish that would have happened sooner. This. Was on the flight from Boston to Salt Lake"
優點： "My flight back from New York to Houston was good! No complaints"
缺點： "Little leg space in the 737-7"
優點： "The crew was very professional and very friendly"
缺點： "The seats were narrow and the cushions felt like and old cushion on a wood board."
優點： "At our origin the flight was delayed and they were gratious enough to switch us to united so we didn't miss our connection. Delta hooked us up! Tight connection in Atlanta, but the flight to Seattle was awesome."
缺點： "I spent 8 hours waiting for a connecting the scheduled time was less than one hour"