每天清潔，並在 亞特蘭大飛往 台北市的機艙內安裝HEPA高效濾網
優點： "Crew was amazing, food was great."
優點： "Great service for economy. Very attentive flight attendants."
優點： "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
缺點： "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."
缺點： "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
缺點： "Entertaining in English"
優點： "The crews were very kind and helpful."
優點： "Easy boarding. Very nice crew."
缺點： "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
優點： "they assisted my aunt very well all through out her flight"
優點： "Crew very helpful. Seat roomy."
優點： "The food the service and the staff"
優點： "Seats, movies, comfort"
缺點： "No vegetarian options"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy."
優點： "Flight experience in JAL is excellent."
優點： "Boarding was quick as i've come to expect from DFW."
缺點： "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
缺點： "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
優點： "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."
優點： "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
優點： "The crew"
缺點： "Being late"
優點： "The crew were very polite,"
缺點： "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."
優點： "Food was acceptable. Stewardess very helpful"
缺點： "On a long flight it is good to have a good movie. Selection very bad. Seats r not comfortable seat turns into bed but lower part is too low. Poor design. Food not very good"
優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
優點： "Friendly and helpful"
優點： "Very smooth ticketing and boarding on Tokyo to Manila."
缺點： "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."
優點： "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
缺點： "The second meal (light lunch, i think) had dry shredded chicken."
優點： "Everything was excellent no complaints"
優點： "Lots of legroom"
缺點： "No complaints I was pleased"
優點： "服務 電影 雪糕"
優點： "Comfortable big seats. Great service by crew members. Clean and like new cabin."
缺點： "More variety on audio entertainment may be added."
優點： "Jenny was the most wonderful flight attendant in Business Class! She checked on me constantly and made sure I had everything I needed."
缺點： "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."
缺點： "Everything was great!"
優點： "The crew was friendly, and the view from the window was stunning."
缺點： "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
優點： "The flight attendance we're awesome"
缺點： "Nothing. This was a great flight."
優點： "The customer service overall was really good."
缺點： "The food always messes up my stomach, where the whole day after I can’t eat anything"
優點： "Not many passengers so that I had empty seats and could lay down."
缺點： "Tv stopped working suddenly."
優點： "Everything bad"
缺點： "Bad customer service, I don't speak English good , can't understand them jet blue"
優點： "This was an AA flight.I never expect excellent service from AA."
優點： "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
缺點： "Can't think of anything, really."
優點： "Food and drinks"
優點： "Staff was great and everything went according to schedule."
缺點： "The food was bad, but this is my first time having such bad food on JAL."
優點： "The stewardesses were wonderful-kind, considerate and hardworking. Great meals and constant attention offering drinks. The movie choices were terrific. I stayed up all night watching top flight movies that I had not seen. I would love to travel with them again!"
缺點： "Nothing- except maybe the long trip. But if I have to take this long trip, I'd take it with them!"
優點： "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
優點： "It seemed more spacious. Food was pretty good."
優點： "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
缺點： "Everything was great !"
優點： "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
優點： "the flight attendants were fantastic"
優點： "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
缺點： "I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again."
缺點： "Perfect flight"
優點： "Excellent crew!"
缺點： "It could have been quieter."
缺點： "Seat padding - seat was a bit firm"
優點： "Very friendly and caring"
缺點： "i can not think of anything. Great crew Great experience"
優點： "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
缺點： "Not a thing."
優點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
缺點： "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
優點： "The cabin staff were extremely caring."
優點： "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
優點： "Food is the best of any airline service"
缺點： "A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children."
優點： "Thoughtfulness, professionalism, patience and a lot of love put into the service."
優點： "Flight attendants were very nice"
缺點： "Movies on board need upgrade"
優點： "The cabin crew was great in services"
缺點： "Priority not thought"
優點： "Crew tried to be friendly"
缺點： "Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour"
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
缺點： "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
優點： "Very efficient, friendly and helpful staff"
缺點： "Food was gross."
缺點： "Everything the whole team was great."
優點： "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
缺點： "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."
優點： "The crew are so courteous and helpful."
優點： "Good service"
缺點： "baggage was broken."
優點： "Nice short flight. Houston is easy to navigate. Staff were friendly."
缺點： "They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs."
優點： "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
缺點： "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."
優點： "The staff is very nice."
缺點： "The exonomy seats."
優點： "Wonderful service"
缺點： "Food was on the very bland side"
優點： "felt Agent's kind care of elder (me) at Airport. Thanks."
缺點： "Full of passengers. Code Share!?"
優點： "I like the nice and warm service from the crew"
缺點： "Food can be more variable but overall its oke"
優點： "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
優點： "The leg space and the comfortable chair"
缺點： "The crew they hardly speak English but its ok"
優點： "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
缺點： "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
優點： "Ample legroom and there is a good selection of food."
缺點： "Was on overnight transit and I was surprised to find out that the airport closes at 11pm and there was no transit lounge inside the airport. It was too late to book for a hotel outside the airport so had to stay at the meeting point area with other passengers."
優點： "Flight on time."
缺點： "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
優點： "Good food and service"
缺點： "Delay too much time"
缺點： "Limited number of movies"
缺點： "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
缺點： "The weather made the approach at Narita really bumpy, not anyone's fault. I thought the pilot did a very good job landing."
優點： "All the Japanese food are delicious! The crew are polite and nice"
缺點： "I suppose, not enough variety of American movie. In my opinion"
優點： "Courteous and friendly staff, clean aircraft and on-time schedule."
缺點： "There was nothing I did not like."
優點： "Great service and great food"
缺點： "No complaints from me"
優點： "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
缺點： "The seats seem small and are ok in comfort."
優點： "Light food but breakfast could have been more substantial only one chicken sausage?"
缺點： "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"
優點： "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
缺點： "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
優點： "Great seats in business class. Lots of privacy. Great service as well."
缺點： "American style Food could have been better. Didn't try the Japanese food."
缺點： "Limited movie and news programs"
優點： "ANA flight rarely have big problem, I just let myself relaxed."
缺點： "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"
優點： "Good industrious crew who were pleasant and obliging. Lots of storage space in a larger aircraft. Washroom automation using sensors was fantastic. Washrooms we're always kept clean and adequately supplied."
缺點： "The seats were very tight."
優點： "Quick boarding, good choice of movies"
缺點： "Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates."
優點： "Marco was a great crew member, handled the sick child like a pro"
缺點： "Kid running around bumping into everybody. Impossible to sleep."
缺點： "Economy seat leg support could be better"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
優點： "It was ok flight. Normal economy class flight. Nothing much to talk about"
缺點： "Emirates Airlines need to really pay attention to the kind of people they hire. A lot of times you will run into nice people in their counters and desks, until you run into a massive a$$hole. In this airline it is very common to find quite a few individuals that need re-training and re-education on how to deal with customers."
優點： "Crew, food and entertainment."
缺點： "Everything went well."
優點： "Crew was generally very good."
缺點： "Flight was delayed by 2 hours"
缺點： "Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep."
缺點： "Thank you so much Emirates airline you are the best"
優點： "cheuk in 快！吾使等太耐！"
優點： "Emirates always goes above and beyond to keep your experience as good as possible."
缺點： "The boarding process could have been kept more strict and organized."
優點： "Great service and attitudes by staff."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "Emirates sent a notice that the flight was cancelled on a flight from SF to the Maldives - with about 6 hours notice. They put me on a plane two days later. Zero interest by the airline helping. We found a flight on Turkish but paid an extra $500. Zero interest in helping. Last time sensitive ever on Emirates."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Comfortable seats, nice crew, good entertainment selection"
缺點： "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"
優點： "Information from the captain"
缺點： "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
優點： "The crew was friendly but not always available for requests. I suppose I could have used the "attendant call button" but it would have been nicer if they were more observant when I was looking at them with a look of "I need something" as they walked by"
缺點： "Boarding process seems standard - always takes a long time to board and disembark. Older planes have screens with poor touchscreen responsiveness and poor resolution. I was surprised to see that the short-haul flights had better screens than the long-haul flights. I was on a 3 1/2 hour flight each way from Dubai/Delhi with beautiful screens but the long-haul each way from Dubai/Seattle had the crappy screens."
優點： "All of the above"
缺點： "Nothing that i didn't like"
缺點： "Still flying . I lost my first hotel night what to doooo"
優點： "Everything was good especially the spacious seats and food"
優點： "Staff is very good. Always smile on face."
缺點： "the boarding process was awful. they called for people to go into the pregate area at and the plane had not yet arrived. once in the pregate area the is no access to food or water and you cannot bring in a bottle of water from the terminal"
優點： "Only thing I liked in this flight was food."
缺點： "Starting from boarding this flight was a problem. we had a infant(18 month old) sleeping in our arms as the flight was at 3:30 Am and was delayed by an hour. There was not priority boarding for elderly and people with kids. We had to wait in queue holding our carry ons as well as the kid. As we were last in boarding it was hard to find a closest spot for our carry on. Crew would not respond for about 10 mins or so( not during take off or landing) this was during mid flight when there was no turbulence(seat belt sign was off). We asked for a veg meal instead of baby food as our kid eats solids and she does not like instant baby food's. We requested this when we booked her ticket , she was not even given food luckily we had some milk powder and water bottle. Really bad experience with Emirates"
優點： "entertainment is great."
缺點： "food is the same as last flight."
優點： "Cabin crew"
缺點： "Nothing i like even."
優點： "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
優點： "It was amazing...i didn't even know i was in the air...the food was delicious.....the Emirates was amazing....i wish all my flights can be this pleasant!!!!"
缺點： "There was nothing i didn't like"
優點： "The inflight crew was helpful, kind and efficient"
缺點： "Seat head cushion is not comfortable for short prople"
缺點： "That no accommodations were made nor provided"
缺點： "Seats very uncomfortable for a transatlantic flight"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Good food"
缺點： "Technical issues with my in flight entertainment that was never that was never corrected"
優點： "Excellent service"
優點： "Flight was quiet and very well organized"
缺點： "I normally choose vegetarian on all my flights, but emirates only has a strictly vegetarian option. Which means vegan - food was not good at all. Sometimes too spicy to even try to eat. I asked to replace my meal on occasion and took the continental breakfast which was great."
優點： "crew food"
缺點： "i asked for a plus blanket, they did not provide me since the plane was full, though so many people were not using it and i felt cold; none help was provided"
優點： "Good flight attendants."
缺點： "The planes still seem dated on the interior, but entertainment system is expansive."
缺點： "Only problem was lots of children running around, screaming, and generally causing commotion. Some Parents did not attempt to calm their children. Might be worth seating families with young children together so they don't disturb older travelers to"
缺點： "Too long layover"
優點： "GOod food and prompt"
缺點： "Lost baggage and no compensation or communication about whereabouts for 4 days. Expensive layover hotel with poor service"
缺點： "We were late, no TV screens, bad food and I can go on and on"
優點： "Food was pretty good"
缺點： "Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat"
優點： "The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice"
優點： "The overall was a pleasant flight"
缺點： "It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!"
缺點： "More space and room seating"
缺點： "I was in economy. But the legroom was very poor. The next leg of my trip was also in economy, but was much more comfortable with seats further apart and more room under seats. So, you're taking a chance."
優點： "Good crew and friendly"
缺點： "Food was not good for lunch as if it was spoiled. I knew two others that did not eat I am 6.0 and seats were tight but that is common across all airlines"
優點： "Nothing much what a terrible ariline"
缺點： "Turkish Ailines delayed by 5 hours. had a long layover fo 24 hours in Istanbul, forced to pay for my visa and was not even give a receipt by immigration. I think hey pocket the money"
優點： "We were traveling with 3 kids and were 2 adults - one of our tickets needed an upgrade as the itinerary were booked separately - my mother happened to travel with us last minute to help me with the kids during travel. Other than the hefty price tag - the crew were helpful and overall the flight was nice."
缺點： "Hefty upgrade price tag but a good flight otherwise"
缺點： "Seats are uncomfortable, not enough leg room."
優點： "The crew is phenomenal"
缺點： "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."
優點： "It was on time"
缺點： "The seats are so crammed together and for 11 hour flight it became quite uncomfortable after a few hours"
優點： "Good food, great crew. Free beer."
缺點： "Too cramped. More so than other airlines, or is it just me getting older?"
優點： "Perfect service. Perfect food. Best lounge. Flawless"
優點： "New airplane good service good flight attendant depart on time"
缺點： "Seats were cramped for an international, 10 hour flight"
缺點： "The food was a bit tastless"
優點： "Meals were delicious and Cheese sandwich and muffins were served at request after the meals were served."
缺點： "Comfort of the seats."
優點： "Everything is just done way better than all the other airlines flying to Europe from America !!!"
優點： "Flight attendants were friendly and made the experience more pleasurable. Food was alright, however could have been better."
缺點： "Delay in departure."
優點： "Everything is included! No extra fees!"
優點： "Safe arrival."
缺點： "Being denied of wine drinks after 2nd tm."
優點： "I like the food and the service plus the entertainment on the Telvision"
缺點： "Excellent 10.0 Feb 6 2016 The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."
優點： "Food was pretty good. There was a large selection of entertainment options which was nice. Crew seemed pretty friendly. USB and plug point are extremely nice."
缺點： "There isn't a lot of room in front of seats to place personal items. The cleaners did not so a good job, as trash was found in pockets."
優點： "The flight attendants were helpful and did extra to make the experience more enjoyable. They served with warm and sincere smile. Service and food were good."
缺點： "Comfort seats are missed greatly. Boarding area and process should be revised/reviewed for improvement."
優點： "Crews were cooperative."
優點： "Food was good! Loved all the goodies! Crew was friendly"
缺點： "The airplane was way to warm, for such a long flight it should've been a better temperature inside the plane, you dont want to get all sweaty and smelly while traveling!"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "The boarding and the time taken was all fine."
缺點： "The food was served really late because of which I got a headache."
缺點： "Atl to istanbul flight seat was very close to each other, legroom problem as I tall men."
優點： "Young crew, great service, ok meals, very accomodating but it was a little warm in the cabin, the captain was great (super polite and personable)"
優點： "I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time."
優點： "First time flying with Turkish. On time, smooth takeoff/landing, top notch food, entertainment, easiest and most comfortable transatlantic flight I've ever been on. Will continue to fly Turkish every time I have the option to"
缺點： "Everything was top notch"
優點： "Smooth ride, with no delays"
缺點： "Woman sitting next to me with her baby made the whole ride uncomfortable"
缺點： "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."
優點： "Service was great. Staff was polite, and I didn't see anyone get beaten or get dragged off the plane."
優點： "Turkish airline was a nightmare with customer service!"
優點： "I enjoyed my flight over from Atlanta to Istanbul. Everything was timely and clean."
缺點： "I wished that I would have talked to my flight attendant about the man that sat next to me. His body odor was so hard to deal with for a 10 hour flight and his constant getting up to go use the bathroom."
缺點： "Food choices should have been better..."
優點： "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
缺點： "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"
優點： "Friendly staff good service."
缺點： "The grill chicken served for dinner was cold."
優點： "There were plenty of entertainment options."
缺點： "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."
缺點： "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."
優點： "Friendly crew excellent food"
優點： "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
缺點： "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac."
優點： "The seats were a normal size for an international flight. Everyone got a blanket, pillow, earphones and eye mask in their seat, all of which were necessary for the 11-hour flight. There were a lot of great movies to choose from, as well!"
缺點： "The bathroom garbage cans got full very early on in the flight, making it uncomfortable to use them. The stewardesses were friendly, but it was difficult to understand their English and the pilot's English (and I teach ESL). They, in turn, had a difficult time understanding me when I spoke to them in very slow, clear English."
優點： "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."
優點： "Flight was smoothe, Crew was awesome, hotel was great."
優點： "Nice crew, clean plane"
缺點： "Flight was 2 hours delayed- late to my connection so luggage was lost and I was 3 days without luggage."
缺點： "Passengers were packed too tight. I had a woman put her but in my face while I was seated, and hit me in the head with her bag while she tried to get out of the way of another passenger."
優點： "On time boarding, take off and arrival."
缺點： "Nothing. It was a short flight."
優點： "On time"
缺點： "American Air cancelled my flight two hours before departure and didn't rebook it. My trip to Atlanta was cancelled. I lost a lot of money and time since I drove 2 hours to get to Chicago airport to find out I couldn't even fly. I missed my weekend event. It was the most horrible bizarre experience."
優點： "Crew was very nice"
缺點： "They could’ve offered free snacks instead of only offering items for purchase."
優點： "Crew was above and beyond. Really helpful and kind."
優點： "I really liked the entertainment on board. Made the flight go by so fast."
缺點： "Better snacks"
缺點： "Sits not suitable for long distance travel"
優點： "The seat for United First is really comfortable and the in-flight dinner for the route was pretty good."
優點： "We landed 30 minutes early! Hooray!"
缺點： "The plane was not clean, tray table was covered in crumbs. During beverage service, flight attendant handed me a can that was so filthy I had to wrap it in a napkin to keep from touching the surface again and use hand sanitizer to get the residue off my fingers."
優點： "Efficient boarding."
優點： "It got us to London. My bags were quickly available."
缺點： "The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future."
優點： "Professionalism. Didn't like the layover but the second part ofthe flight went smoothlythe pilot made us feel safe and relaxed pointed out the light show on the left. Which was a lightning storm it was beautiful. And we got to little rock safely"
缺點： "UA supervisor literally said, “It’s not our fault so now hotel assistance and you have to leave airport. When I asked what we should do since all the hotels were booked he said, “You can go anywhere you want to go but you can’t stay here.” Callous, uncaring, worst experience since I was in Desert Storm!"
優點： "Everything was wonderful thank you so much"
優點： "Layout of plane good for walking. ATL gate agents 5-star, all other staff horrible. Drunk passenger vomited in aisle (SFO to Auckland) & got vomit in my hair. Nauseated entire 12 hour international flight & flight attendant refused to move me. Couldn’t eat because of vomit on me and around me, flight attendant said, “it’s perfect, I sprayed it.” Unbelievable!!! Do not recommend United Airlines."
缺點： "Drunk passenger vomited on me (SFO to Auckland) and female Asian flight attendant refused to move me even though plenty of cabin space available. Unsanitary condition called for empathy and United failed to deliver..."
優點： "fast take off and good service."
優點： "Professional people/crew"
缺點： "Incredibly small seats from a small plane"
優點： "Flight crew was polite"
缺點： "Took forever to board and exit the plane"
優點： "The crew and flight attendant were very courteous and engaging. Great customer service. I noticed a gentleman who was boarding the plane and asked for some water and the attendant dutifully and courteously provided him some very quickly."
優點： "The staff was very nice and the flight was smooth."
缺點： "Ok we have two units at Crescent apartments to clean so please meet us there."
優點： "I was separated from my 4 year old and 7 year old children as well as our husband. We bought our tickets together but we're out on 4 different rows. I asked flight attendant for help and she was rude. She talked to my husband who was further in the back and came back and told everyone it was ok for my kids to not be with their parents because my husband said it was ok. It was not ok, it was awful. After I started crying someone finally traded spots. But I didn't like that my husband's wishes over Road mine, it was misogynistic and she was a woman, a very condescending women."
缺點： "That our family was separated. That the female flight attendant talked down to me in a misogynistic way"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Early arrival"
缺點： "Waiting for docking spot."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
缺點： "They took so long to open the doors almost mis my connecting flight"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
優點： "Boarding process was quick"
缺點： "Should serve food on flights over 4 hrs"
優點： "Everything was god!"
缺點： "Except the wifi, but it's ok!"
缺點： "No communication. Staff at desks were not friendly or helpful. There was no delay yet we still managed to almost miss out connecting flight"
缺點： "It was not a good experience at all. Honestly, I wanted my money back. I sent United this letter, but no one is gotten back to me yet. Hello, my name is David Larkins. I have had literally the worst airline experience of my life today with United airlines. With confirmation number BS2EL9, my flight was set to go from Atlanta to Burbank, with a connection in San Francisco. The flight from Atlanta was delayed about 10 minutes, however, they assured us that we would arrive in San Francisco at the correct time of 9:39 AM with enough time to get to our connecting flights. They lied. Whereas we did arrive in San Francisco at around 9:39 AM, the plane taxied for approximately 15 or more minutes before letting anyone off of the plane. Still, I ran to my connecting flight before it left the runway at 10:10am. However, I was not permitted to step onto the plane by the fellow at the gate at the time. He told me that because boarding time was over at 9:55a, he would not let me step on the plane even though it was still on the runway. I was upset. I went to customer service and explained my situation to them. Speaking with a girl named Krystin S., I explained that I really needed to get to Burbank on time, before 2 o'clock. Today, I had a final for school, a meeting, and interview with a job, and I had to drop my dog off at the vet for an appointment which costed around $150. Krystin told me that there was nothing she could do, and offered me only a meal voucher. I was offended, and declined the voucher. I then spoke to customer service and they told me there was nothing they could do after informing me that the flight that they switched my flight to was delayed yet another hour and I would not arrive until 350pm. This is absolutely unacceptable, and I need a remedy. Far larger than a simple meal voucher. I have lost more money by missing my flight to Burbank because of the Atlanta airport lying to me then the flight was even worth. Also, I requested to speak to someone, but the representative on the phone said they didn't have a phone number to speak to anyone which adds to the cumbersome nature of this issue. Please contact me back, as soon as possible. I'm very upset at the situation. David Larkins"
缺點： "The staff member in the boarding gate was very unorganised she was announcing incorrectly two times , which make the passengers confused. Leg room inside the flight was to tight."
優點： "I appreciated the seat assigned to me was directly behind first class; gave me more leg room."
優點： "The trip TO the United States was bearable."
缺點： "This flight was a complete disaster. I ended up b=on a different flight to Newark, as my flight to Chicago got canceled. Then that fight was unable to land, so I spent hours in baltimore, and missed my connecting flight to Brussels. By the time I finally arrived, 4 hours late, to Newark, I had to spend 2 hours in a line to get re-book, for a flight the next night. I was compensated for all this mess with a $10 food voucher, and had to get a cab from the airport to the closest and cheapest hotel. My flight to Brussels was uneventful, save one rude flight attendant, and I got to school a day late."
優點： "The staff was very friendly seats so close together that when the person in front of my lean her seat back, it crunched my knees and I am inky 5'10. Gonna try American and Delta"
優點： "The snack was different than most airlines. It was a really big cream filled wafer. Went well with my coffee."
缺點： "At no fault of the airline, the guy sitting next to me was absolutely funky. By the end of the flight I was dizzy from holding my breath..."
優點： "Nothing really"
缺點： "A/C was not working and hot air was blowing so the whole flight felt like we were in a sauna. Everyone was sweating, children crying. Called the flight attendant and no explanation other than "we know" but sounded more like "not our problem, deal with it". They should stop saying "let us know if there is anything we can do to make you comfortable". Meaningless. United and most US airlines really need to take a step back and figure out what's there vision of service. Most of them are in deep trouble, you can tell by how dissatisfied most of their employees are. How about bringing some top notch foreign airlines to compete?"
優點： "Smooth as silk!!! On time and my flight attendant was super attentive helping with fitting in all the carry on bags in the overheads."
缺點： "I did not like the idea of having passengers wait so long to board the plane. I already had a stressful day before arriving the airport and did not need any more delays."
缺點： "Our flight was delayed so our connecting flight was cancelled what a terrible experience."
優點： "I hadn't been on a United flight in quite some time but gosh this flight was awesome. Very comfortable lots of overhead bin space even had in flight entertainment. Would love to start back flying United more frequently"
缺點： "I truly have no dislikes so I can't come up with 50 characters I don't think"
缺點： "If we had followed the gate agents directions, we never would have made it to Denver- now we are still trying to get to Durango the next day"
缺點： "Not enough space to sit at the gate. There's been a trend lately to start checking all carry on bags due to space, but then you get on the plane and there's PLENTY of overhead space for your carry on."
優點： "From beginning to end the flight and people were wonderful. I did plan ahead for delays preregistration for a lot of things and used the United app to stay inform. This first impression was truly a good one."
缺點： "No complaints"
優點： "On time; uneventful flight. Perfect!"
缺點： "Instead of pretzels they handed out ranch flavored items; I have food allergies to seasonings. I prefer just plain pretzels"
每天清潔，並在 亞特蘭大飛往 台北市的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 亞特蘭大飛往 台北市的機上會提供口罩
從 亞特蘭大飛往 台北市的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 亞特蘭大飛往 台北市的彈性機票