優點： "crew was amazing"
缺點： "nothing. amazing flight"
缺點： "Economy seat was very uncomfortable even though it reclined a lot. Was very disappointed I could not sleep on 12 hour flight. Arm rests too low? Shape of backrest was odd. Maybe provide a bigger pillow in addition to neck pillow to have something to rest arms on. Also tou need more movies. Singapore Airlines has many more options. Overall airplane, crew and food were very nice"
優點： "Was able to get to get to Narita Airport."
缺點： "Okay and not any issues."
優點： "Cabin crew were very helpful and polite."
缺點： "Food lacked flavor."
優點： "33" seats"
優點： "The seat was very spacious"
缺點： "More space to put things"
優點： "Crews were amazing."
優點： "Smooth ride"
優點： "Comfortable and great crew"
優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."
優點： "Kind people, quality service. Very helpful. On time."
缺點： "Had trouble hearing instructions from flight crew since volume of the speakers was low."
優點： "Service was excellent and seats were comfortable."
優點： "The staff were fantastic nothing was too much trouble and great fun attitudes."
缺點： "No entertainment systems."
優點： "Nothing to note"
缺點： "Food, could not check in online or preselect seats. Could not upgrade to business class"
優點： "Very helpful staff. Easy check in. Comfortable seats."
優點： "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
優點： "Good food and movies. Flight attendants were great."
缺點： "Tight seating and it was hot. No way to control individual airflflow"
優點： "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
缺點： "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
優點： "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
優點： "New plane, excellent service both on the ground and air. Above average food."
優點： "服務 電影 雪糕"
優點： "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
缺點： "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
優點： "Space between the seats."
缺點： "Color of the seats."
優點： "Service and airplane are the best!"
優點： "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."
缺點： "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
優點： "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."
優點： "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."
優點： "Once again the service from the flight attendants was perfect."
優點： "The flight from Jakart to Japan, Japan to Chicago, was not a problem. Although thr food was typical plane food."
缺點： "My brother and his wife had to wait 12 hrs for plane delay,just to hear that AA canceled all flight for that date. The crew told my brother and his wife to wait for another12 hours which is the next morning, for next flight. My brother decided to just take a rental car to KZO, and was going to just take their luggage from the airline, but the AA crew would not let them did so, and was really rude. It was very traumatic experience for the both of them and other passangers of how bad they treated this plane delay/cancellation issue. One passenger with baby was having a panic attack, but nothing was done. So far, no compensation, or apology email has been sent. Will never take this airline anymore. We are done."
優點： "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
缺點： "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"
優點： "Always on time"
缺點： "No clue when it's boarding time and no announcement"
優點： "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
優點： "The hospitality of the crew"
優點： "food was great flight attendants are courteous and reliable"
優點： "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."
缺點： "Requested Vegetarian Meals. Didn't get them"
優點： "Great staff and washlet toilets on board."
缺點： "I ended boarding last not one of the first as other airlines."
缺點： "My seat was not comfortable and it was uncomfortably warm."
優點： "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
缺點： "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."
優點： "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
優點： "Service & seats are great."
缺點： "The connections were a bit late, making the long trip longer!"
優點： "the flight attendants were fantastic"
優點： "The service"
缺點： "Leaving a comfortabke setting"
優點： "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
缺點： "Cannot say there were any negatives."
優點： "It was a quick flight"
缺點： "Took over an hour from the time we landed to have luggage at baggage claim."
優點： "Amazing crew! Great food service!!"
缺點： "Cleanliness of tray table"
缺點： "The planes are pretty outdated especially the connecting flights from Narita to HKG"
優點： "Excellent service from the cabin crew."
缺點： "The Japanese (Washoku) breakfast was not as good as I expected."
優點： "the food was god. the crew was very accommodating"
缺點： "Old Aircraft Interior, could be more comfortable"
優點： "I had 3 seats to myself, and I was able to curl up and get a good 2 hours sleep without being disturbed. Thank you ANA. Crew was lovely and friendly."
缺點： "Well they could have given me a free upgrade but I can live with a row to myself, kidding. When the ticket counter opens the agents stand in front of the podiums and bow and say a greeting (I think it was in Japanese). They need to get their timing better. So not much."
優點： "Excellent crew!"
優點： "Crew was great as always, giving excellent service. American airlines would do well to send their crews to observe how it should be done."
缺點： "The food and the drink selection."
優點： "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
優點： "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
缺點： "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
優點： "Attentive and friendly service, good food, fairly spacious seat."
優點： "One of the best service! Thank you!"
優點： "Great planes, very clean toilets, very efficient and extremely polite crew."
缺點： "No paper towels in the bathroom"
優點： "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
缺點： "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."
優點： "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
優點： "Take off and landing was smooth. Stewardesses were very helpful."
優點： "comfortable seats"
缺點： "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
缺點： "The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight"
優點： "Their service"
優點： "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
缺點： "Internet was more expensive than it should be"
優點： "The seat, service and food..all is great as always."
優點： "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
優點： "Very punctual. Service is excellent. I like Tokyo Haneda Airport because it’s smaller and the gates are closer."
缺點： "No complain about the flight and the services."
優點： "Big TV screen. Food."
優點： "Flight attendants were wonderful, food and snacks were great and seats were comfortable and seemed to have a bit more space."
優點： "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
缺點： "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
優點： "on time"
優點： "Same thing"
缺點： "I did not like in air port new Delhi my suite case was a damaged Told to air port employee he said may stuck in belt."
優點： "My flight was really comfortable, thanks"
缺點： "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
優點： "I love this airline! The flight attendants are so polite and cute and the whole ride was a great experience."
缺點： "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
優點： "Flight spot on time."
缺點： "Can't think of a better thing"
優點： "Lots and lots of meals and snacks. I was worried it would be an issue on such a long flight but every time I took a nap, they came back with food or snacks!"
缺點： "Seat would not recline. That should be standard. My back was sore after trip."
缺點： "meal choices"
優點： "Best flight ever"
缺點： "Food took 3 hrs to get out. Movie selection was limited compared to other airlines"
優點： "Food, staff, and entertainment."
缺點： "Tight space and the tray was on the dirty side."
優點： "Good food and service"
缺點： "Delay too much time"
缺點： "Well, I have the fear of buying ANA air tickets because the previous one, it was United instead. Horrible horrible horrible"
優點： "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
優點： "There was a delay"
優點： "Good Business Class, will fly them again. Excellent service."
缺點： "No meal served upon take off, snacks only."
優點： "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
優點： "Crew was outstanding Food and service was excellent"
缺點： "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
優點： "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
優點： "Everything but the food menu. But it's okay. I usually order Hindu meal."
缺點： "Nothing except food menu. The standard menu does not change very much. It's always very similar."
優點： "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
缺點： "There was no Indian or vegetarian food. My wife and my kid had to work with bread and jam only."
優點： "Attentive crew"
缺點： "Landing was rough and bumpy"
優點： "Service was friendly and enjoyed the USB charger."
缺點： "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."
缺點： "The lack of legroom in economy class is a serious problem on long flights. I am only 6' tall/145 pounds, Window and middle seats are are not an option for me. This fact Is a strong disincentive to travel (no, I am not willing to pay the upcharge for the minimal legroom increase, i.e. to make that charge worth paying considerably more room would have to be provided."
缺點： "everything, never flying with delta again"
優點： "The crew was very friendly and it was a day fast flight."
缺點： "No back of seat entertainment."
優點： "Landed on time"
缺點： "Still sitting waiting for a gate at Logan"
缺點： "Movie selections, healthy snacks/food"
優點： "Great crew. Old plane but comfy"
優點： "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."
優點： "I was fortunately upgraded to 1st class. The flight attendant was adequate. However, did not live up to the level of service I have come to expect."
缺點： "See above"
優點： "Pilot and staff were informative and great"
缺點： "I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip"
優點： "Amazing crew very good service ."
缺點： "Chose my seat, instead of leaving it to the airline ."
優點： "They were friendly and prompt, joked with us as they worked. The flight was smooth and on time"
優點： "Overall was a good experience"
缺點： "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"
缺點： "Got nothing to drink in 4 hours. Crew was LAZY"
優點： "Arrived on time"
缺點： "The “newbies” were excited and loud, the main attendant was very.long.winded.every.single.time.she.spoke."
優點： "Not much. Just a cattle cart to go from here to there. Let's not pretend."
缺點： "boarding process."
優點： "WiFi on board."
優點： "Free movies available in-flight"
缺點： "temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)"
優點： "Great service from ground and flight crew."
缺點： "Not comfortable on today’s packed planes"
優點： "Professional, courteous, and responsive attendants and flight crew."
優點： "Everyone was friendly and got us to our destination"
缺點： "Small airplane, noissy"
缺點： "No dairy free options!"
優點： "Beverage and snack service"
缺點： "Seats too narrow"
缺點： "Separated from my wife even with pre-assigned seats. And One of the stewardess would not take my banana peel and has asked me to dump it into lavatory trash myself. She did not want to handle banana peel without a glove."
優點： "Excellent communication, friendly staff, and timely flight."
缺點： "Overhead bin too small for expect carryons. Should offer free checked bag at check into reduce this delay."
優點： "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
優點： "In flight entertainment was nice to have, and the rebooking was easy. Flight crew was great."
缺點： "Flight arrived a few minutes late and had to run to the next terminal to catch a connecting flight. Arrived in time, but the gate agent closed the gate early, causing me and several others to be stuck in ATL overnight. Ended up having to pay for a hotel and rental car that went unused."
優點： "The kind bars"
缺點： "They gave a hard time checking in because I didn’t mark I had a lap child. I honestly looked and the website wasn’t clear. Then (Bob who checked me in in Tucson) didn’t bag my car seat. And it came super dirty. I’ve never had an airline not bag the caraway. Especially when I asked. Southwest is a better company to work with. Disappointed"
優點： "Got to fly on the a brand new 737-900 and had plenty of room to fit my laptop so I could work. Friendly crew, didn't feel like a farm animal being herded on to a transport to be taken to slaughter like I do on other airlines."
缺點： "In flight WiFi was inoperable for most of the flight making it hard to work."
優點： "Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines."
優點： "Plenty of meals and friendly service"
缺點： "Crowded seating...."
優點： "Great service all around"
優點： "Space in seats was better than most airlines"
缺點： "That they charge for bags. It is now an industry standard, nevertheless, it's a way of stealing to customers. Airlines shouldn't charge for bags"
優點： "Excellent customer service"
缺點： "Wasn't anything to not like other than the passengers that try to rush off plane the moment it arrives at the gate."
優點： "Everything went smoothly."
缺點： "Like ALL planes today, too crowded."
缺點： "Flight delayed"
優點： "I like Delta empowering women."
優點： "Service was great"
缺點： "Food wasn't great cookie!"
優點： "All computers down. Cancelled flight. Spent night in airport. No accommodations. No food or drink."
缺點： "Too little leg room; hit entrees poor tasting"
優點： "I had an empty seat next to me. Flight took off on time and arrived early. Crew was pleasant."
缺點： "bathrooms were very dirty. No one cleaned them up."
缺點： "We could not get our seat assignments till the gate I thought we would get bumped off our flight"
優點： "The plane ROCKED"
缺點： "The crew on this flight were very "eh", no smiles or anything, just handing coffee and snacks out to burdensome passengers"
缺點： "Everything sucks all the prople that work in check in are sucks, they were mad rude"
優點： "Seemingly new aircraft with comfortable seats and wide center isle. The Fly Delta app on iPhone is very good for finding out information about flights and bags."
缺點： "The flight was delayed over two hours due to weather conditions at ATL. Good thing too as my inbound flight from SRQ-ATL was delayed as well and if this flight had been on time I would certainly have missed the connection. For some reason I couldn't get my boarding pass from ATL-BWI to show up in the Fly Delta app on my phone, and I couldn't seem to print one at any kiosk in the terminal at ATL. I scanned the SRQ-ATL boarding pass and that worked fine. My connecting flight to BWI was also delayed due to weather at ATL. There were two hours between landing at ATL and taking off for BWI, plenty of time to move a bag from plane to plane, yet my suitcase took a different flight from ATL-BWI and I still don't have it even though they promised I would have it delivered to my apartment by 6:30A this morning. I understand that weather was a problem in Atlanta but really? When I landed, I noticed in the Fly Delta app that my bag was taking a later flight to BWI despite more than ample time to get it from the SRQ-ATL plane to the ATL-BWI plane. This was good, as I didn't bother to wait for my bag at the carousel but proceeded directly to the Baggage Services office. I was assured my bag would be delivered to my apartment after that flight landed at 8 PM. Continued to check bag status in the Fly Delta app and noticed that they scheduled delivery to my apartment by 6:30 AM this morning and closed the claim. I left for work at 7 this morning and still no bag. I filed a property loss claim at Delta's website; delayed baggage flyer suggests doing so will get me a $25 or $50 voucher for future travel since the bag was not delivered within 12 hours of my delayed bag claim at 2:15 PM. Too bad it has to be used within 30 days and I don't think I will be able to fly anywhere within 30 days."
優點： "Fast boarding and short time from gate to take off."
缺點： "Stinky rest room like it was blocked."
缺點： "The flight was very bumpy and didn't have the option to watch a movie."
優點： "Nice flight. Early arrival. Had a complementary beer onboard. Luggage in less than 20 mins."
優點： "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
缺點： "Klm is the best, even on a 40min they served small breakfast."
優點： "The plane ✈️ itself the attendants . The entertainment on board. Really great"
缺點： "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
缺點： "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
缺點： "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
優點： "Loved the smooth ride."
缺點： "Bathroom was pretty nasty"
優點： "Pleasant crew. Appropriate and efficiently served snack."
缺點： "Boarding and disembarkation were slow."
優點： "very nice crew"
缺點： "my baggage was lost"
缺點： "I was seated next to the restroom, which is not a pleasant experience for an international flight."
優點： "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
缺點： "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
優點： "Crew was fantastic, seats and entertainment was great. Very good food choices."
缺點： "Everything was very good."
缺點： "Delays, took my hand luggage into the hold,"
優點： "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
缺點： "Pay attention to passengers."
優點： "Nice aircraft"
缺點： "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
優點： "The crew were really helpful with people who had tight connections because of the delayed flight"
缺點： "I wish they had WiFi"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
缺點： "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
優點： "very attentive crew"
缺點： "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
優點： "We got to Amsterdam on time"
缺點： "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
優點： "Smooth flight."
缺點： "Seat a little cramped."
缺點： "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
優點： "The crew was really friendly."
缺點： "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
優點： "Employees were very friendly"
缺點： "The seats were very small"
優點： "Shirt flight but well catered, boarding was efficient and quick."
缺點： "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
優點： "The entertainment options were good."
優點： "Professional crew. Good boarding."
缺點： "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
缺點： "infotainment was down. Lost my luggage the flight was delayed"
缺點： "Food and one bathroom out of service makes an awful flight"
缺點： "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
優點： "Great service"
優點： ".Very much on time with pleasant service."
缺點： "Can nit find much fault fir a short run!"
缺點： "Bit cramped for space"
優點： "The staff was extremely pleasant. Food was good!"
缺點： "Have no complaints"
優點： "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
缺點： "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
優點： "Consistently high standards"
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
缺點： "KLM crews look unhappy with their work. Everything they do is a favor not duty."
優點： "Easy Boarding"
優點： "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
缺點： "Not much to comment on here."
優點： "The crew service is impeccable. Ground services very friendly and professional."
缺點： "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
優點： "Everything. Staff incredible."
優點： "I really like the spaciousness, the plug ins and general service"
缺點： "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
缺點： "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
優點： "The cabin crew, the flight and communication and the cleanliness of the plane."
缺點： "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
優點： "They were awesome."
優點： "Easy airport business"
優點： "Speed, crew, and reliability."
缺點： "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
優點： "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
缺點： "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
缺點： "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
缺點： "The experience was excellent."
缺點： "No wifi or entertainment was available. Food was mediocre."
缺點： "There was no place to charge my electronics"
優點： "Horrible !!!"
缺點： "Be on time !!!!"
優點： "nice entertainment when you use the AA app."
缺點： "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."
優點： "that it's over."
缺點： "sat on tarmac for 45 minutes! AFTER landing... unacceptable."
優點： "It was on time"
優點： "Travel time was great"
缺點： "4 delays.. weather suc’s when trying to fly"
優點： "All the service was good"
缺點： "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."
優點： "I enjoyed everything!"
缺點： "No complaints!"
缺點： "Delay in boarding due issue with aircraft"
缺點： "I am glad I am still alive"
優點： "Chicken wrap"
缺點： "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device. And no power - neither usb nor 3 prong"
優點： "Phoenix to Santa Rosa 10 times better than Phoenix to San Francisco then driving the rest of the way."
缺點： "Luggage took a long time to collect in Santa Rosa."
缺點： "No advanced seat assignments unless we paid $100 per person?! Recently flew Delta on same equipment (A321). Delta had in-seat entertainment & adjustable head rest"
優點： "On time and convenient"
優點： "The staff was welcoming and it felt good!"
優點： "Didn’t like anything"
缺點： "Delayed several times"
優點： "Son flew alone and everyone was very helpful."
優點： "Totally fine"
缺點： "It was fine"
優點： "Quick and did good job"
缺點： "After flying Japan Airlines I wish there were more free food and entertainment"
優點： "I actually got to sit by my sweetie. Perfection."
優點： "blanket made it comfortable"
缺點： "No entertainment options"
優點： "Good entertainment"
缺點： "Bad organization during boarding"
優點： "On time departure"
缺點： "Why do not they serve FREE water????"
優點： "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
缺點： "The very least employees should offer customer some waters to cool of"
優點： "Everything went smooth. Staff were professional and friendly"
缺點： "The landing gate in Palm Springs."
優點： "santa ana airport"
缺點： "charged me ＄50 when i checked in my suitcase."
優點： "Good preferred seat."
優點： "Not much"
缺點： "Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful"
缺點： "No place to put my purse!"
缺點： "THe reading light was broken"
缺點： "temperature was too hot and stuffy."
優點： "Very smooth"
缺點： "I didn't not like anything."
缺點： "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
優點： "I love the cookies"
缺點： "I wish my seat would recline more"
優點： "Same as above."
優點： "Friendly service and staff."
缺點： "No seemed happy at all."
優點： "Nothing stood out"
缺點： "Nothing stood out"
優點： "The touchscreen was pretty awesome"
缺點： "Loud passengers"
缺點： "See my previous comment"
缺點： "There were no screens by each place!!"
豁免更改費用。 搜尋 亞利桑那州出發的彈性機票