優點： "They boarded the plane early, which meant we arrived at our destination early."
缺點： "All we got was a bottle of water."
缺點： "Excellent service over all."
優點： "Didn’t seem perfectly organized at all times. But they did a good job regardless."
優點： "The crew was great."
缺點： "But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages."
缺點： "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
缺點： "They could improve on the entertainment and service."
優點： "Food, the entertainment selection"
缺點： "The crew"
缺點： "Catch the return flight and entertainment choices are somewhat limited . Food remains ok but not great ."
優點： "Excellent service"
優點： "The crew was fabulous. The flight was not over booked/ loaded and therefore much more comfortable."
優點： "The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it."
缺點： "It was early but that was our choice!"
優點： "Attentive crew. Good communication. On time."
優點： "This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive."
缺點： "The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned."
優點： "Boarding by rows - great!"
優點： "Comfortable seats"
缺點： "No vegeterian meal (all options include meat); the staff spoke English poorly; no media system; pretty old airplane"
優點： "Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam."
優點： "The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone."
缺點： "As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha."
優點： "Flight was generally ok."
缺點： "No power or USB ports."
優點： "on time. no hassles."
優點： "The flight attendants are friendly"
缺點： "The food is a bit “pedestrian”"
優點： "The food was pretty good and the check-in process was also fairly smooth."
缺點： "Armrest on my husband’s seat was broken and fell off twice during the flight. He cut his arm on it the first time this happened. The flight was pretty bumpy, but the weather wasn’t great. The landing was a bit of a roller coaster, too!"
優點： "Plane was clean. Staff were pleasant and professional."
缺點： "Flight from TPE to SGN A321 was very comfy able."
優點： "They didn't try to charge me for checking in 1 piece of luggage.....unlike Air Asia.....will definitely use again"
缺點： "The flight was 3 hours late. My seat was wet when we boarded. I’m not sure it was really the crews fault, but still sucked and not a great experience."
優點： "Aircraft state of the art (A350). Economy Premium cabin is standard, but definitely above some other companies. Cabin crew do an excellent job, with a business-like attitude. Food service quick and efficient. The food is good. Will travel with them again, if they keep the low prices for this Premium Economy cabin."
缺點： "Cabin crew could use here and there a friendly word, but this is a mere suggestion, there is no professional fault on their part."
缺點： "We could not check in on line . Why? This reason made us have to waited in the long line"
優點： "Quick flight, comfortable seats. Leg room is superior than most economy flights. Was surprised and pleased that the domestic flight had English announcements and they were clear."
缺點： "Announcement at gate to board bus was not delivered, had to look up and see passengers boarding bus to take to tarmac for boarding. Bus then stopped at plane for 10 minutes seemingly waiting for 1st class bus to arrive and board first as they came and were unloaded right away."
優點： "evrry thing"
缺點： "Food... only could have the fruit"
優點： "Good weather and a quick smooth flight"
缺點： "They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane."
優點： "Still sick from Singapore Burger King not much to say."
缺點： "About the same as the other but, slept most of the way since was still feeling the Burger King problem."
優點： "Early check in was not a problem and baggage check in weight is great and not paying for it."
缺點： "This flight seems more and more every time we take an econo flight which, should be cheaper then what you get for pricing. No fluff flight only I can see the different is the baggage weight you can take is only the extra. Seem we stayed on the tar mac for a while flying out and flying in Ho Chi which, the air movement in the cabin was not that great at all and little stuffy and warm. One thing leaving out of Term 3 at Singapore if you go thru Immegration and want to eat the food is not great all and stay away from Burger King and for the 3rd time got sick again! Worst Burger Jiont in the World ever! From no soda, the chicken nuggets tasting like fish, and the Burgees did not taste like burger very sickening! Thier are a rip-off to still wanted everyone to pay full price for the a meal and without no drink and pay extra for water and wanted people to pay for ice. Burger King Co. really need to take hard look at this Joint for very bad foods serving people and getting them sick and ripping people off with money. Seats are small and compact and the seat belt for the airline is small for a bigger person and not meaning over weight."
優點： "The crew was nice, boarding was easy"
缺點： "No entertainment and the business class seat doesn't lay flat all the way."
優點： "Check in was easy. Able to check in baggage easily. Staff was kind"
缺點： "The boarding is disorganized and confused that passengers are pushing each other in a bit of chaotic! Need lot of improvements."
優點： "I cancelled this flight and went to Singapore instead on VietJet."
優點： "Easy to change flight. Lots of leg room. Friendly service."
優點： "Ground and air staff were pleasant and helpful"
優點： "Stewards were friendly and helpful. Seats comfy. Take off and landing smooth. Highly recommend when traveling within Vietnam. Plus: they're a Delta partner do FF points!"
優點： "Notifying customers of why flight was holding for over an hour in the air (due to heavy rain)."
缺點： "No food or drink offered during holding period..this more than doubled the flight time and was quite frustrating."
優點： "The usual Vietnam Airlines pleasant effective service ... Maybe not as many bells and whistles as others but then nor is the price"
優點： "The flight attendants were excellent! The flight went smoothly and on time!"
優點： "Very attentive to handicapped passengers. Which is me. Yhe flight is short yet they served a light lunch we seemed like a waste to. I had a coke. The plane was clean I love the hostess uniforms. Beautiful and very feminine. Refreshing in today's world"
缺點： "For a short hop I have nothing to suggest. Perfect"
優點： "Too expensive for a short flight"
優點： "All services are better than before a lot"
缺點： "I hate the boarding buses, but this one was really rough. Stand around. Wait. Stand on the bus. This took an hour."
優點： "On time, staff pleasant."
缺點： "Airport lines at check in, security and immigration could go faster! Everyone shoukd allow 3 hours."