每天清潔，並在 Middle East飛往 台北的機艙內安裝HEPA高效濾網
阿聯酋航空已經豁免了從Middle East 到台北的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
KAYAK是個旅遊搜尋引擎。這代表我們會為用戶在網路上搜出超值的價格。我們每年處理超過20億個航班查詢，並且能夠顯示Middle East 飛往台北的各種機票價格和選項。
KAYAK的機票「價格預測」工具使用歷史數據來分析從Middle East 到台北的機票是否會在未來7天有所改變。這樣，旅客就知道應該立即預訂，還是等候一下。
有些時候，我們所選的旅行日期未必沒有彈性。如果你指定的旅行日期有些迴旋餘地，彈性日期將為你顯示從Middle East 飛往台北的機票在你指定日期前後三天的所有選項。這樣你就可以選擇最適合自己的航班了。
缺點： "Time to renew the aircraft 777-300"
缺點： "Poor customer service and lack of care for loyal passengers"
優點： "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
缺點： "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
優點： "The service, foods , sack ,"
優點： "Crew , amenities and food"
缺點： "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
優點： "Excellent crew and very well dressed and always smiling"
缺點： "The lights were switched off for a very long time. That can be avoided"
優點： "Movies selection is great. Seating space is comfortable."
缺點： "Boarding process could’ve been smoother"
優點： "Crew will do anything to help"
缺點： "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
優點： "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
缺點： "For a premium economy service, it was really good."
優點： "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
缺點： "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
缺點： "Cramped seats, no leg room, horrible food, stupid COLD snack!"
優點： "The crew was amazing. The seat were uncomfortable"
優點： "This was the most comfortable business class mid haul flight I've ever taken."
缺點： "Absolutely nothing went wrong."
優點： "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
缺點： "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"
缺點： "Excellent service"
缺點： "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
缺點： "Very tight space"
優點： "Excellent service, made a very long flight very pleasant and enjoyable."
優點： "excellent - comfy plane, great service, excellent stuff."
缺點： "The toilets were a little unsanitary."
優點： "Basics are covered. TV screen is big but otherwise nothing special."
缺點： "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
優點： "Excellent customer service, helpful staff"
缺點： "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
優點： "Quick boarding. Great entertainment system Good staff"
缺點： "Not comfortable seats"
優點： "Great service and very very comfy"
優點： "The crew was very nice and professional and the amenities were top notch."
缺點： "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
優點： "Boarding was great. Staff was cordial. Excellent flight."
優點： "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
優點： "I reallyiked th service from the crew"
缺點： "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
優點： "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
缺點： "Cabin little bit cold"
優點： "Spacious and clean"
缺點： "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
優點： "The crew on this flight we amazing had a great flight Thank You"
缺點： "My first flight (DXB - SIN) was delayed and so my bag didn't make it onto the second flight (SIN - CNS)"
優點： "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
缺點： "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
優點： "Friendly crew, efficient boarding"
缺點： "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"
優點： "Very friendly crew & modern aircraft"
優點： "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
優點： "Crew is remarkable"
優點： "For as long 14 hour journey they sure make it comfortable."
缺點： "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
優點： "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
缺點： "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."
缺點： "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
優點： "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
優點： "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
優點： "nice food, plenty of water, good service, quite comfortable & on board wifi if you need it"
優點： "Customer service , crew was nice"
缺點： "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"
優點： "Extremely polite flight crew"
缺點： "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
優點： "服務員態度很差 服務過程總感覺在趕時間想早點休息詢問個問題也只顧著儘快打發 非常不滿意"
缺點： "Very nice"
缺點： "No need for improvement"
缺點： "Family travellers should always be seat together"
優點： "They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour"
優點： "They were very supportive.. Thanks."
缺點： "Seat was not comfortable. Push back was not working"
缺點： "More what expected."
優點： "Great value"
缺點： "So many people were ill near me and the 14 hours of journey was crazy with such curcumstances around you.Those people should not have allowed to board"
優點： "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
缺點： "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
優點： "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
缺點： "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."
缺點： "Delayed my luggage. Still waiting for Emirates to call me after 2 days"
優點： "cheuk in 快！吾使等太耐！"
優點： "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
缺點： "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
優點： "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
缺點： "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
缺點： "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
缺點： "後面有保留組員座位 建議可圍起來 以免不停的乘客來坐 一開始可阻止到後來惡意人得逞 很不公平 我們全程坐自己位置看了很厭惡 既然不聽勸阻 那建議乾脆禁制"
缺點： "選至前面座位 但組員把兩大一小特別調到中間四位位置 左邊也有兩個壞小孩 全程吵鬧不堪負荷 分散開就算了但集中附近乘客情何以堪"
優點： "Almost everything"
缺點： "Not sure you can change anything but it seems as if we had an inordinate amount of crying kids. On a 14 hour flifht, that was hard"
優點： "10 out of 10. excellent. 5 stars."
優點： "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"
優點： "Besides noted above the arrival on time."
缺點： "Couldn't decline the chair and cause much neck pain"
優點： "I am pleased to travel and thanks to Emirates."
優點： "Every thing was good"
優點： "Very Kind"
缺點： "My seat assignment"
優點： "Exceptional attention to details of client comfort."
缺點： "No faults."
缺點： "在葡萄牙跟杜拜的登機時間較晚開放，在機票上寫的最晚登機時間時，實際上還有很多旅客還在排隊等候。 777機上娛樂的電影無法選擇字幕，很多電影因此都無法好好的觀看。"
缺點： "上半年前坐同一航班用餐時要求喝bitter lemon汽水，服務員很热情的去找給我們。今次作同样要求，两个航班的服務员皆说沒有"
優點： "Very professional and very good in customer care"
缺點： "Small sandwich and small breakfast for 9 hour flight"
優點： "No comments"
缺點： "No comments"
缺點： "More food options. Softer, roomier seats."
優點： "I really liked the food selection they provided in economy. Also enjoyed how they would time dinner and breakfast depending on our location. Left in the afternoon, had dinner while still in the Korean timezone. Snoozed for 7 or so hours and it was time for breakfast when we reached the pacific time zone. I especially enjoyed their in flight exercises before landing, it really felt great to get some proper circulation after sitting for a few hours."
缺點： "While traveling on the long haul flights, I really liked flying on the Airbus; flight from Los Angeles to Seoul was initially on an Airbus, very modern with better screen and power outlets! My flight from Seoul to Los Angeles was on a Boeing which felt a bit older; entertainment screen was smaller and had a strange viewing angle (you have to adjust the tile until you get a clear view). While not really bad, I could've paid more attention to see if they inform which type of planes are being used during booking."
缺點： "Everything was perfect excellent service by the crew."
優點： "Respectful crew"
缺點： "Crew are ok"
優點： "Not so crowded. Proper lighting. Good landing and take off. Aircraft. Warm temperature"
優點： "crew was efficient. economy seats are roomier than most. food is tasty."
缺點： "no salt or low sodium option meals for people with heart disease and dietary restrictions. less repetition on same announcements that interrupts watching/listening to entertainment console."
優點： "Food had great options, Crew was very friendly and efficient, toilets were kept clean, organized and stocked the whole trip - much better overall compared to my trip going to HK."
缺點： "I wish there were more movie choices available, and that English subtitles were available even when watching a movie in English."
優點： "Cabin, seat, and aircraft comfortable but not at all luxurious."
缺點： "Service was really bad, the toilets were filthy; in this regard probably the worst business class experience in recent years."
優點： "Friendly, professional crew."
缺點： "Bit of turbulence, but hey that's what happens when you fly."
缺點： "one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time."
優點： "Overall the boarding experience and crew were some of the best I've had. Food was excellent and wine pairings were spot on."
缺點： "The entertainment selection was pretty limited and without Wi-Fi on the flight, it was the only thing available to pass the time. Would have been nice to see a larger selection of things to watch while in transit or available Wi-Fi service to browse on my own devices."
優點： "Staff and flight crew were all really nice, very professional and attentive. Decent range of video/movies available. 2 meals - ok"
缺點： "Delays on both legs of flight- significant and multiple delays from jfk to icn... made the experience not so great, as my daughters 1st time flying this didn't help - and no compensation at all. Emails and notifications not in english! Not given an actual reason for flight delay. Seats VERY uncomfortable, might as well be no cushioning on the seats in economy. With such long flights you would think that an airline would want even economy to be somewhat comfortable sitting for 14hrs or more"
優點： "I wish the American and western airlines would take a lesson from Asiana. Their staff is so polite and efficient at everything from luggage logistics to meal service. The food was great, water and orange juice plentiful. The bathrooms were kept clean throughout the flight. There were even combs and toothbrushes available. Great movie selection and screen interface with lots of inflight info about the plane and our journey."
缺點： "Big delay for more than one hour."
缺點： "The crew was very rude and we were only served one meal"
優點： "Excellent service and beautiful flight attendants."
缺點： "The burrito snack did not taste good."
優點： "Excellent crew"
缺點： "Very uncomfortable seats."
優點： "I do like the Asiana airlines, they do arrive and depart as planned and they have a decent selection of food good service from the flight attendants. Pretty much, overall good experience in the plane"
缺點： "I personally can't say I didn't like anything in the Asiana airlines. overall it's been a great experience"
優點： "Flight was not over crowded. Got to rest. Crew very helpful and friendly"
缺點： "Food disappointing"
缺點： "I wasn’t allowed to do online checkin so I got one of the few seats left in the middle. The flight was delayed 2hours. My standard carryon didn’t fit in the overhead bin. Overall it was poor."
缺點： "i understand that is a Korean airlines, but you are flying in international route, please prepare some English material，such as if you don't let people use our own pillow, the explanation material cannot be in Korean Only."
優點： "Crew was nice. Food pretty good"
缺點： "Every plane delayed."
缺點： "film selection not good enough and not new enough"
優點： "The crew was friendly and helpful."
缺點： "Flight was delayed by over an hour, (because of a "connection"? What does that even mean?), food was poor, seats worn and uncomfortable, no personal TVs on an international flight, no alcohol (even for purchase)."
優點： "Newest Airline A380 Friendly, kindly crew"
缺點： "Being stuck on the runway for more than 7 hrs with "mechanical problems" was to much!! Than getting off & told to wait from 8pm till 3am for next flight had to sleep on the airport floor!! Was told we couldn't leave because no one to check us in at 3am! I'm only 10min away from airport!! Then when I finally got to Manila they left my bags in Korea! I had to wait till midnight before I could get my bags!! So i couldn't get a flight to a smaller island I was heading to! To meet friends they totally screwed my vacation!!"
優點： "Good service, boarding on time, got to destination earlier than expected"
缺點： "The air conditioning wasn't quite working, maybe the plane was too old"
優點： "The plane interior was in much better shape compared to my other Asiana trip. Flight attendants on this plane was much more courteous compared to my other asiana flight"
優點： "Very polite crew, modern and clean aircraft, lots of leg room, and great food."
缺點： "Three of my four flights were delayed."
優點： "Great entertainment options. Great service. Delayed flight for 2 hrs"
缺點： "They lost my bag"
優點： "Helpful staff who regularly cleaned restrooms."
缺點： "Minimal, unhealthy meals. Poor choice of beverages (no cartons of milk) and gloopy fried fish that was all batter. Tpe-Seoul meals were perfunctory boxes with no choices besides malodorous rice. Entertainment was very thin on movies and (jazz/classical) music, and the preview window was about one by two inches, ludicrously small. No English subtitles on most world or Asian movies."
優點： "Great service. Good meal."
缺點： "Slight delay of 1 hour, late inbound aircraft (weather)"
優點： "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
優點： "The crew was professional, boarding was smooth, and service overall was great. Its why i continue to fly with this airline"
缺點： "Im sure it has nothing to do with the flight crew but i would love for my flights to actually arrive on time (+/- 10 mins) this 30-45 min delay on the runway is getting old (normally leaving from NRT)"
優點： "Great service"
缺點： "Dirty plane. Floor and tables not cleaned."
缺點： "This flight was delayed because they sold their empty seats to other airlines and allowed for those people to make it. However, those who had connecting flights weren't able to make it and had to stay overnight in Korea. The next flight arrived 14 hours after the original scheduled flight"
優點： "Great flight. I was on a united flight to sf. Hideous. Fly asiana!"
優點： "Two and a half hour flight but full meal still served. Good selection of movies."
缺點： "Cramped seating"
缺點： "Seemed like no air conditioning -- very hot the whole trip. Food was very poor -- glad we ate prior."
優點： "Nice choice of recent movies. Crew was friendly and helpful."
缺點： "Flight was somewhat delayed."
優點： "Depart and return delayed for 2 hours, we missed the bus to the ski resort"
優點： "flights both ways were on time."
缺點： "Had to pick up our own wheel chair at baggage claim instead of at the gate."
優點： "Friendly service, Korean meals, accommodation and courtesy for disabled passengers"
缺點： "Not enough Korean meals"
優點： "good experience"
優點： "as above"
優點： "Crew was attentive and the food for economy was good."
缺點： "13 hour from Seoul to NYC and the crew never once went into and took care of any of the four bathrooms in the lower cabin in economy class. On the flight two weeks before from JFK - they did a great job on the bathrooms.On both flights there was no need for the constant interruptions telling us to put the seat belts on. Just turn on the light no need to make an announcements in two languages."
優點： "Food and professional flight crew"
缺點： "Slightly uncomfortable seats"
優點： "The crew"
優點： "Crew was friendly and responsive and the flight announcements were informative and in several languages including English."
缺點： "The meals were pretty bad, although the Korean options were better. But the meat in any of them was awful. The seats were very uncomfortable, even for economy. I don't know why Asiana is ranked as high as they are."
優點： "Service is good"
缺點： "If 5 pounds is over to figure it out and go thru and next time will doit Wright"
優點： "All what you served !"
缺點： "Everything is okey !"
優點： "Very friendly crew Decent food Excellent airport"
缺點： "List friendly check in process At the check-in counter, he falsely claimed that he couldn’t accommodate a husband and wife together. I’m sure they could’ve Done better"
缺點： "Cabin temperature was too warm"
優點： "The cabin crew was very pleasant and the service was great. Food was well prepared and served quickly."
缺點： "Was a short flight so there wasn’t anything that made it unpleasant"
優點： "Food was good but not excellent. Good inflight entertainment system and choices."
優點： "The staff was kind and well spoken on the flight."
缺點： "The gate staff was not forthcoming with information and both of my flights were delayed by an hour and no one shared info with passengers."
優點： "Everything! Thanks"
缺點： "Everything was perfect"
缺點： "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
缺點： "Same problem as the first segment (see above)"
優點： "Nothing much to shout about this flight. It got there safely?"
缺點： "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
優點： "Food was good"
缺點： "Crew was horrible not friendly poor service"
缺點： "Every flight is late boarding and taking off, connections are too close together and the set up of Istanbul's airport is nonsense. If you don't miss your connection it's because you ran and the flight took off late. Boarding is rushed because they started late"
優點： "The service from istanbul to dublin route"
缺點： "Bad service from bahrain to istanbul"
優點： "Almost every things"
缺點： "Not me but my mom was the person who was traveling. Her luggage was going straight to Bishkek from the US.Last year an old model of mob.phone has been stolen from her suitcase - this year (it is ridiculous guys) souvenirs for friends, 2 small boxes of chocolate candy bars & new underwear with tags. Turkish Airlines do smth. at least try to prevent thefts."
優點： "Food, no delays, entertainment, price"
優點： "Convenient take off time. Arrived earlier for better connection."
優點： "The food"
缺點： "The seats are very tie"
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "Crew was helpfull food was good"
優點： "Great experience for my first international flight."
優點： "Setting, speed, arrival"
缺點： "Long queue at passport control"
缺點： "Worst flight I have ever been in. Horrible leg space. It was so uncomfortable."
優點： "Great entertainment"
缺點： "Not a lot of legs space"
優點： "One of the best airlines over the world"
優點： "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
缺點： "I could not change the stars above."
優點： "The plane has a lot of restrooms"
缺點： "he crew was not available at all Time"
優點： "Everything was great. Seats were comfortable, the Entertainement was great and the food was very good. Plus, sat next to great people."
缺點： "There was nothing I didn't like."
優點： "They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!"
缺點： "Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat."
缺點： "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"
優點： "LOVED the attention that was given to passengers that wanted/needed rest."
缺點： "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."
優點： "Everything was great , food, crew , fly, time..... thank you for a great experience ...."
缺點： "Too many seats. Very uncomfortable on a long trip."
缺點： "less seat space"
優點： "Food is always good."
缺點： "They let everyone board at the same time, REALLY??? Eco seats were tiny for a 12 hour flight, miserably uncomfortable."
優點： "The space between the seats in Business Class is phenomenal - most space i can recall in Business Class. The lay flat feature of the seat is also great."
缺點： "They put some spice, don't know which one, in almost all the meat dishes and unfortunately I don't like the spice. The mushroom, potato omelette was an egg omelette laying on top of canned mushrooms and a potato cake laying on the side. This is not a potato, mushroom omelette by American standards. The amounts of food are phenomenal and I couldn't eat all they offered."
優點： "The crew and their service was great, and there were lots of choices for entertainment."
缺點： "The seats are really uncomfortable. I'm young and healthy but my knees and back are in a lot of pain after the flight."
優點： "Crew were very nice and professional."
優點： "My mother's luggage was lost and arrived to us ripped the next day and i emailed them yet no compensation has been made and no one has replied to the email."
優點： "Plane was clean. Good food, nice details. Nice variety of entertainment."
缺點： "Entertainment system stopped working with about 2.5 hours left in flight."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
缺點： "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
優點： "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."
缺點： "Aggressive staff"
優點： "The service was excellent The Pullman Hotel was an excellent choice for dissatisfied customers. The staff was friendly and understanding."
缺點： "Only an hour between connection so the connection was missed.Also the airline only gave a food vouchers for one restaurant. That restaurant has poor choices of items to select from ,food quality was substandard ,the choices of the items was to limited, and the people in the restaurant was rude."
缺點： "My solid, expensive suitcase was shuttered. I assume, the only way that could happen is by running over with the luggage transporting vehicle. They provided a replacement; though, not of the same quality."
缺點： "My connecting flight was cancelled twice then delayed. I ended up missing my connection in Istanbul and having to overnight there. Turkish Airlines did provide hotel accommodation to passengers in similar situation, however only after wondering around the airport for over an hour to find the TK hotel desk and waiting for an additional hour to be assigned a hotel room and be transferred there, only to learn that I had to check out within two and a half hours after checking in to be at the airport 4 hours before the flight departs. When I finally arrived at the airport, I had to go through a security screening (because I was not suspicious for having entered the country and exiting only 5 hours later). When all of that was done, I approach the check in desk and asked if my seat can be changed, as I had spent the previous 2 days trying to get on my connecting flight, spending over 8 continuous hours at an airport and having had a nightmare night. I asked for an exit row seat or anything in the front of the plane. I was literal told that if I did not like the seat given I did not have to fly. I took the seat originally assigned and spent 11 and a half hours sitting next to a toilette on the airplane with a crying baby next to me and in front of me. To top it all, it took 2 hours to get my luggage once arrived at JFK. I usually love traveling on Turkish airlines and I understand not all of the above is directly depending on them, but considering how awful the entire experience was and how little I asked to be happy, I found them to be extremely unaccommodating on this occasion."
優點： "lots of leg room good food"
缺點： "Allow business passenger to use front bathroom."
優點： "The plane ✈️ itself the attendants . The entertainment on board. Really great"
缺點： "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
缺點： "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
優點： "Almost everything, especially the crew."
缺點： "Don’t feel like anything should be better to be honest"
優點： "Excellent crew, good food & movie selection."
優點： "economy plus seats were nice, great movie selection, especially international movies"
缺點： "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
優點： "Newer plane, crew was amazing, seats were adjustable"
優點： "Crew were great"
優點： "The earlier announcement about timing of meals and landing cards etc is very good. The food trays have non-slip design is also very nice"
缺點： "The screen in front is too close to view movies comfortably. Would like to know if the airline has any arrangements to make it greener e. g. What's going to happen with the disposables etc"
優點： "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
優點： "The crew was very nice"
缺點： "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
優點： "The crew!!"
優點： "Best airline in the business quick efficient and outstanding service What else can you say"
缺點： "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
優點： "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
優點： "Smooth flight."
缺點： "Seat a little cramped."
優點： "The constant smile conferred by flight attendants through the entire flight."
缺點： "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
優點： "Gaps between seats are very narrow."
缺點： "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
缺點： "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
優點： "Crew was very friendly. Nice that wine was served without charge."
缺點： "Announcements from the cockpit were hard to hear. Food has been better in past."
優點： "Employees were very friendly"
缺點： "The seats were very small"
優點： "The flight was perfect! Great food,movies and I even got to sleep !"
缺點： "All was well!"
優點： "I slept pretty much the whole time"
缺點： "Flight departed 35 minutes late"
缺點： "Didn’t happen."
缺點： "Flight was cancelled."
優點： "The leg room, was surprisingly roomy"
缺點： "The food and that there was no entertainment."
優點： "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
缺點： "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
缺點： "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
優點： "Short flight with good communication."
缺點： "Nil to complain."
優點： "Booked extra room seat which gave me good room for seating"
缺點： "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
優點： "The food service was good and the flight attendants were friendly."
缺點： "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
缺點： "Bag was lost"
優點： "Airlines issue"
缺點： "Profiling certain customers"
優點： "The food was excelent"
缺點： "I have to pay to pay a little more confort"
優點： "Service impeccable!"
缺點： "They have one line of executive class after the kitchen and toilet, is very noisy."
優點： "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
優點： "That we didn't crash"
缺點： "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
缺點： "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
優點： "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
缺點： "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
優點： "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
優點： "Was able to check in online, very convenient and easy to access site."
缺點： "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
優點： "Excellent service and comfortable flight"
缺點： "Flight delay roughly an hour"
優點： "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
缺點： "Food was not very good Tasteless and rubbery"
優點： "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
缺點： "They didn't give any napkins out with the food which was weird."
缺點： "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."
優點： "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."
優點： "Economy class product offers good value for money."
缺點： "Boarding processes could be enforced consistently."
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