每天清潔，並在 中國飛往 台北的機艙內安裝HEPA高效濾網
長榮航空, 中華航空和中國國際航空都已經豁免了從中國 到台北的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "The crew was very nice and helpful."
缺點： "This is not related to the flight itself, but EVA could do a better job of communicating useful information on its website. Because of covid 19, Taiwan recently banned foreigners from entering Taiwan. I was concerned that this might affect my travel plans since I needed to change planes in Taipei. A clarification of this policy on EVA's website would have been VERY helpful, especially since their phone lines were completely overwhelmed."
優點： "Take the flight that takes out of SFO right after midnight. Gets you there with less than an hour layover and you are off to BKk. Once I got to BKk my bus was ready and I was in Pattaya by noon. Smoothest trip so far"
優點： "The crew was amazing, boarding was quick and easy, seats were relatively comfy"
缺點： "The food was legit terrible. Bad flavor, mushy weird and just not good"
優點： "Seat was comfortable and food was nice."
缺點： "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "This is a bit weird, but it was the first time I flew Eva economy. I've taken this route many times in business and it would take pages to go through all the things that EVA does right in business class. So I was stunned when my first time in economy was so incredibly impressive as well."
缺點： "I'm really picky and there's nothing more I could have wanted in an economy flight experience."
缺點： "We were traveling only with carryons. The body of carry on itself weigh more than 5 pounds. The check in guy were being difficult just for four lb extra and made us check in one bag which caused us inconvenience later going through baggage claim. Inside the flight passengers had heavier luggage."
缺點： "The food"
缺點： "Seat space is too small. When serving drink and food, the crew put drinks tray above my head ,and passing food to other passenger right on top of my foods, I have to stop to eat . EVA Crews need to be train, learn how to more respectful, more professional...."
優點： "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
缺點： "No complaints."
缺點： "Rude customer service. Hard to understand English. unhelpful staff. Flight was delayed an hour and a half and during the entire time waiting in the lounge, the staff did not notify passengers about the delay until the new boarding time. Updates along the way would have been appreciated."
優點： "Very comfortable flight, many amenities included. Meals were excellent. Hospitality was exceptionable."
優點： "Premium Economy was worth the $$. Especially when the 1st leg of the flight was 15+ hours. My wife was able to sleep 7+ hours. Comfortable and spacious chairs, with good recline."
優點： "Everything normal except food"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
缺點： "For such a long flight, the seats were too small and not enough leg room."
缺點： "Boarding seemed hectic. Instead of boarding by row, it seemed like everybody at once."
缺點： "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."
優點： "Good food, lots of space, clean plane and friendly flight attendants"
缺點： "Delay for 1 and half hour"
優點： "My favorite part of the meal was the pork congee"
缺點： "The beef sukiyaki was bland as well as the chicken and rice. I would love to add some soy sauce"
優點： "Good service, very nice plane, good food and low cost,it’s everything you should expect from an airline company"
優點： "The crew was very friendly and fast help with passengers needs."
缺點： "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
優點： "The food was delicious and a majority of the staff members were nice and help full"
缺點： "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
優點： "I️ loved the mall in Taipei!! It was fun to browse around the different stores while waiting for my flight. I️ also loved how easy It was to fall asleep on this aircraft."
缺點： "I️ didn’t like how close the seats are to eachother. I️ slept fine however I️ often found myself leaning on the person next to me . Also my neighbor kept coughing but that’s out of talks controll. Overall this was an amazing experience and I️ am happy. With yalls service."
優點： "Crew was nice"
缺點： "Small seats."
優點： "food is good"
缺點： "night hour flight"
優點： "Comfortable flight. Crew were friendly and attentitive."
缺點： "English speaking movie content was sub par."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Crew and service were great."
缺點： "Food to asian. Entertainment limited and to asian."
優點： "Nice staff good movie selection good flight"
優點： "Flight was on time. Plane was clean and facilities were kept in good order. MUCH better than flying on United."
優點： "Very modern airplanes. I love the fact that I'm able to tack the conditions and location of the flight on the screen in front of me, watch movies and all sorts of entertainment. Menu is delicious and staff super professional and well trained. Thanks."
優點： "Great service, crew felt happy with their job"
缺點： "It was a really turbulent ride"
優點： "Liked the way they do their boarding Comfortable flight"
優點： "On time. Overall OK"
優點： "Given an exit seat. Crew were excellent. Service was superb."
缺點： "班機delay沒通知 大陸人太吵"
優點： "Service by flight attendants, food, cleanliness, overall travel"
缺點： "One attendant was bit rude at Taipei airport EVA boarding counter"
缺點： "Have more flights!"
優點： "The crew named Lucy was extraordinary,, the best I've experienced."
缺點： "The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection."
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "on time"
缺點： "My luggage was damaged in both directions."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "Relaxed trip."
缺點： "My monitor cut out a few times."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "I especially liked the meals, entertainment, and really friendly staff."
缺點： "No issues."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "The staff was very efficient. They even helped wrap my broken bag. Thank you for that extra mile!"
缺點： "I was pleased with everything."
優點： "Everything went fine"
缺點： "None. Business is good!"
缺點： "A bit scary on the landing. Something, maybe the tires, screeched something wicked."
優點： "over all good"
缺點： "all good"
優點： "China air delivers on price and has new aircraft. I love flying China airlines they do a great job with small layover time"
缺點： "$115 fee per surf board"
缺點： "General good!"
優點： "Comfort, space, movies"
優點： "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
缺點： "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
優點： "Landed safely"
優點： "Extremely helpful and efficient staff."
缺點： "The layover was more than 10 hours and NO hotel was provided."
優點： "Professional staff"
優點： "The chicken and rice dish was tasty. I also appreciated the fresh fruit."
缺點： "Delayed one hour ..."
缺點： "Boarding at SFO was confusing since attendance gave wrong information so that we kept sitting to wait for our turn. And it ended up kind of disordering. Airline needs to improve this small process while customers waited for so long to board."
缺點： "Everything. I will never fly this airline again!"
優點： "I got business class and I'm not sure why? Was it because it was my birthday?"
優點： "Lay over too long"
缺點： "Check in online process and meal selrction"
缺點： "不論check in , 登機，等行李，所有效率都很低"
缺點： "On time!"
優點： "Trip from JFK to Wuhan was a pleasure unfortunately flying to China has great problems if you are Transit passenger as Iowa's continuing to Bangkok Bangkok"
優點： "The seats were soso. But the crew members were pretty good"
缺點： "They need a bugger plane"
優點： "Helpful friendly staff serving on a clean, modern plane, with meal service on even two hour (international) flight. Great value."
缺點： "Most flight attendants have only limited English ability, but it’s enough for basic communication. Very friendly and helpful in Chinese though!"
優點： "The crew was good and spoke reasonable English."
缺點： "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."
缺點： "Never fly again."
優點： "The crew members are excellent."
缺點： "The food options and the took off time."
優點： "They assigned me the last seat abutting the bathroom in the back of the plane. It was the smallest seat with zero leg room. The seat itself had zero cushion. And because the back of the seat is against the wall of the bathroom it could not be leaned back either. The entertainment screen is so close to my face I could not look at it directly. I was probably the only Black guy in there. I wonder how they found me that seat. It was a Nonstop flight, I will fly China Southern every chance I get because I just want to get from point A to point B. But, I'll be asking more questions about my seat assignment before accepting it."
缺點： "I wasn't on it"
優點： "On Time departure, Attentive crews."
缺點： "It would be nice to see a smiley faces from all the cabin crews while providing services."
優點： "The flight crew. Excellent"
缺點： "Both ways through Guangzhou my flight was changed proving tricky without any Mandarin skills."
缺點： "There was an hour delay but the ground crew never announced it over the intercom. Ever ground crew said a different time of when we were going to board."
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
缺點： "Very good"
缺點： "no tv/ personal entertainment. feels like a budget flight. delayed flight"
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
缺點： "Lost my baggage"
缺點： "A bit cramped"
缺點： "the flight left 45 minutes late, food was bad"
缺點： "The flight is to late to leave Shanghai and the people in the airplane all the time was angry with me and with bad face to give anything. I hope my fly to Canadian be different."
優點： "I thought that the trip was fast and everyone was efficient.I"
缺點： "I expected that I would have the priviledge to check in 2 bags but was informed that I had to pay 400+rmb extra last minute to include my 2nd bag. The zipper on my suitcase had been opened by someone and now will not properly close after I retrieved my bag when I arrived in Incheon International airport in South Korea. I hope that I will not have problems with my suitcase when I complete the last 2 parts of my trip back to the U.S. from Korea"
缺點： "They missed on friendliness. The welcome is rehearsed and not sincere. The stewardess do their job without smiling. Need more training."
優點： "Flight attendants very attentive."
缺點： "Severe flight delay caused me to miss 3 connecting flights, causting me a lot of money to rebook."
優點： "The Cabin was clean, seats were new, usb charging port was a nice touch."
缺點： "The food was really poor."
優點： "nice onboard entertainment system."
缺點： "lost my luggage ;-("
優點： "The plane was nice and the flight was smooth."
缺點： "Very limited program."
優點： "The flight was on time. Meal was fine. Rice with chicken or beef. Wine or beer with meal."
優點： "Because of our 8-hour layover in Guangzhou, China Southern gave us a free hotel room 30 minutes from the airport, which included a free buffet breakfast. The bus to the hotel was also complementary. Also, they fed us twice on the trip from LAX, and once more on the flight to Hanoi."
缺點： "The food was okay but could be improved. Also, the online check-in system for our flight from LAX was unavailable."
缺點： "I really had bad experience with china southern airlines. The flight from Ha noi to Guangzhou was delayed about 7 hours by mechanical problem. I got in the airplane, then had to get out by the problem. I arrived in GZ about 12am. the wheel of my suitcase was broken. I did go out and asked a staff, but she said that you should claim inside near baggage claim. So it means that i could not go inside, so i got out already. - The flight today from Guangzhou to Ha noi was delayed 1.5hours. It was really terrible experience with the airlines. The food was bad."
優點： "The crew was attentive, and flights left on time."
缺點： "Had to clear customs twice. We had to get off the plane and get back on. Major pain, but it saved us money transferring to a domestic flight before taking the same flight internationally."
優點： "On time, promotly service."
優點： "Singapore to Guangzhou was good. Crew helpful. Reassigned our seats so my spouse, who sprained her ankle, could keep her foot up."
缺點： "Our flight was delayed although this might not have been their fault."
優點： "Punctual departure, early arrival. Cabin crew was very attentive. Plenty of drinks to keep hydrated. Lots of movie and entertainment choices."
缺點： "Seat cushioning was worn out...not so comfortable for a long flight. Limited leg room. Unless you were seated at the beginning rows of the food service, there was only one food choice left. Also ran out of snacks for the back rows."
優點： "Contact with the crew"
缺點： "One passenger claimed "he was not well" The procedure took 2 hours of the lives of 300 people. Impossible. The passenger looked okay, may be he had a phobia or may be he just wanted to get a better seat, which in the end he did. I did not have enough space in my seat 38A because the neighbor leaned constantly over to me. I moved away to a seat where there was no movie."
優點： "Our flight was great. Seating was spacious. The crew was very attentive and friendly. The food was actually good. When our return flight arrived late in Guangzhou because of a delay there was an attendant to greet us and made sure we made it to our connecting flight. Would definitely use this airline again."
缺點： "No entertainment Chinese dishes , alternative Russian .?"
優點： "The comfort"
缺點： "Food choices were terrible"
優點： "My flight was delay for 4 hours. For no reason.. everybody was upset And unhappy waiting for the flight. I had a buisness meeting as early as 8:00 the next day which I had to move. That delay as no reall good reason. And the rest of the flight I was to engry."
優點： "I am trying to think of something positive to say but nothing is coming to mind."
缺點： "Flight was delayed. Staff was unorganized and had no clue what was going on. flight was delayed again and again but the staff at the gate neglected to inform the customers who were waiting for hours what wasn't going on. And to top it off, they couldn't speak English..."
優點： "Food was excellent, especially the beef tenderloin dinner. Crew was generally attentive and helpful."
缺點： "Initially seat would not adjust. Crewmember was able to fix it though."
缺點： "Lost my luggage"
優點： "Flights to the interior are always late, and so I was pleasantly surprised that this was not too late!"
缺點： "Food is typically not very good...pack your own!"
缺點： "The boarding is caotic, the staff didn't communicate well about the delay, the plane is old, basically no entertainment, no USB charging, food was social"
優點： "Everything went well!"
優點： "Crews in this part,LA to Delhi was good & comfortable inspire of language problem .Boarding is good"
缺點： "Very difficult to contact before boarding ,like for food options .language problems & food without egg,chicken,fish difficult to manage"
缺點： "There was no WiFi offered. This really needs to change"
缺點： "the flight was delayed and we ended up staying at the airport for more than 12 hours to wait for the next flight."
優點： "Clean aircraft helpful staff"
優點： "Staff was very nice"
缺點： "Flight delayed, again. Blankets smelled molding or worse."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Flight attendants were proficient and courteous."
缺點： "The seats are horrible and gave me backache. Hardly any cushion that could provide any form of comfort to an 11 hour flight and the recline was nonexistence"
優點： "Had the whole of 3 seats to myself. Was a fast and pleasant and direct flight. Flight attendants gave me the option to take the row. Nice of her."
缺點： "Food selection and tastiness ... room for improvement."
優點： "The inflight entertainment that’s all"
缺點： "Better crew and food"
缺點： "Delayed flight, seat didn’t recline"
優點： "In flight entertainment was very good."
缺點： "Departure was 45-60 minutes late because the plane arrived late. We sat on the runway for ~ 20 mins after landing in Chicago because there was no available jetway. Passport “spot check (?!) at jetway for all deplaning passengers created a slow crush once we left the plane."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "the crew was amazing and pleasant."
缺點： "everything went well and what i was expecting."
缺點： "Sits not suitable for long distance travel"
缺點： "Less time with seatbelt sign on."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "- Food was good, (3 cup chicken) - Ontime departure - Early arrival - Friendly attentive staff"
優點： "Everything was in schedule. Bonus was those smaller extra foam pillows in Polaris."
優點： "Made great time despite being grounded for over 1.5 hours due to PVG ground control. Only arrived 10 mins late."
缺點： "Got bit six times by a rogue mosquito that made it onboard during boarding."
優點： "Entertainment, and leg space."
缺點： "Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket."
優點： "On time and flight crew were very courteous and professional."
優點： "I typically dont fly with united, and this was a typical experience, staff was not friendly, terminal and gate change at last minute after I walking all the way to the gate, then another delay after we were boarded, now this was more airport related then United, but after they told us it was a 45min delay someone asked if we can use our phone or computer and the answer was a stern no with no explanation until someone got really upset, just not a professional experience, and this was why I don't fly united. But I had no choice this time."
優點： "fast take off and good service."
缺點： "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Flight was on time and on schedule,"
缺點： "The cost of a one way ticket was more than a return flight The entertainment system did not work, no movies were accessible on the entire plane for the 12 hour flight. Meals were OK but nothing fantastic to write home about Seat were crowded for eccomomy class, I flew on Emirates on my way to Zurich, for 60% of this flight cost, and would give them a solid 9 or 10 rating our of 10. This was an old plane, 747 Jumbo, Looked tired and was loud inside."
缺點： "The yogurt that was served in business class was out of date by 10 days"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Food and service not bad. Flight on time."
缺點： "No individual entertainment. One snarky light attendant. Little leg room. Terrible selection of films for all passengers. Have to get United app on ground--need this to be communicated better, on website, before boarding, and onboard."
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "The flight attendants were top notch."
缺點： "It was a very nice flight."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Since the plane was an hour late, many with connecting flights worried about making their connections. It'd be helpful if there was a way to communicate with flights to know whether one would make the connection or not. trying to get off the plane in a hurry is stressful."
缺點： "United is no longer customer friendly. Personnel on ground are like robots. They no longer recognize loyal customers as the core. Stewardess and stewards are not courteous. The steward was chewing while serving food. No more what high standards are about. Just to get through with the job. Sad."
優點： "The purser was amazing. He set a high bar for personal service and caring."
缺點： "Lots of problems with seats around us (and ours) in business class. For a new airplane (787) that was surprising!"
缺點： "too much technical problems too long of delays,horrible"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Los Angeles"
優點： "Movies on personal device"
缺點： "Was told at check in that my flight was delayed and would not make my destination today. When I asked if there was another flight I could get on, they told me the upgrade would be over $1000, and that it wasn't their problem. Rudest customer service I think I have ever dealt with! I won't ever fly united again!"
優點： "The pilot did a good job. However the cabin crew needs more training. Very rude and unattentive"
缺點： "Rude and incompetent staff on this flight. Plus the overweight/hot/sweaty/snorlax gentleman squeezing me into my window seat for 12hrs was pleasant."
缺點： "I had an annoying passenger next to me who was drunk fell asleep on my shoulder. Plane left 2.5 hrs late."
優點： "Crew service,food was excellent, entertain was ok except the audio no music selection to cannot choose individual music cannot forward or playback songs but overall it was an excellent flight especially Shanghai to Sfo trip"
缺點： "Supposed to be in San Francisco hours ago, but I'm still in the airport in Cabo. Thanks United."
優點： "The variety of movies and music to listen to. Very comfortable"
缺點： "The quality of food could be better. I always order a Hindu meal not because that's my background but because it has more flavor than a standard meal"
優點： "The plane was big and they made sure to keep you hydrated."
缺點： "Most of the airline staff were unbelievably rude. They wouldn't let me 91 year old grandfather get up to stretch at ask during the flight. They also told me to stay out of the way and sit down during a medical emergency when I got up because they needed a doctor."
優點： "Fight was 45 delay but still 10 minutes earlier arrived.that was very good."
優點： "They were helpful about getting me on another flight, however it didn't leave until the next day."
缺點： "My flight was cancelled, they wouldn't route me through another airport, nor would they offer me any compensation for the inconvenience and expense of having to be stranded another night.This is why I normally fly Alaska, instead of United. United needs to step up their customer service. I wasn't even given a seat. They said I had to actually go to the airport in order to get a seat. They could've upgraded me, or put me on a direct flight, but no, they didn't."
優點： "Comfortable seats on the long flight. The crew did their best to put together a vegetarian breakfast for me."
缺點： "It would be helpful to make meal choice an easy option as you are purchasing your flight, or checking in. More vegetarian options ready for guests on flight."
缺點： "Shouldn’t have babies or small kids in the business class"
缺點： "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
優點： "Crew was nice"
缺點： "It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip."
缺點： "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."
優點： "In time"
缺點： "Don’t let customer wait long time for gate after landing"
缺點： "Hope to keep departure on time !!!!!!"
優點： "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
缺點： "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."
缺點： "Delayed / diverted - no communications whatsoever"
優點： "Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine"
缺點： "IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!"
優點： "Staff was nice"
缺點： "The food vegan Movies"
優點： "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
缺點： "Replace worn out seats."
優點： "Nice flight; very comfortable"
缺點： "Short flight; so no in-flight entertainment (no problem though)"
優點： "Upgraded to business class for free and service was amazing."
缺點： "got severe food poisoning from the airline food."
缺點： "I was charge a terribly high exchange rate for this tickets! Not acceptable at all."
優點： "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
缺點： "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."
缺點： "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."
缺點： "I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!"
優點： "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
缺點： "Limited selection of English language movies but hey it was a China airline so no bit surprise there."
優點： "This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
缺點： "Really, no complaints. More entertainment choices would be appreciated however is not my priority."
優點： "787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
缺點： "Really, no complaints. More entertainment choices would be appreciated however is not my priority."
缺點： "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."
優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."
缺點： "Why is my passport number wrong?"
缺點： "Why is my passport number wrong?"
優點： "Empty seats"
缺點： "Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again."
缺點： "The check in staff did not let me check in and denied to support me! The reason was that my first name, middle name and last name were written in English order, not in Chinese order! I want my money back! All of my plan and meetings in Xiamen were cancelled!"
優點： "Nothing. never boarded. Took the train instead."
缺點： "1 hour connection. I missed my flight because the flight out of LAX got delayed."
優點： "The cabin crew were very nice and courteous!"
缺點： "Couldn't be helped, it was just a long flight!"
優點： "Friendly and eager to serve crew"
缺點： "Lack of variety on food choices"
優點： "We left 13 mins late but landed 45 mins earlyearly"
缺點： "Nobody could rearrange any flights for me, zero help!"
缺點： "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"
優點： "I like the price but best of all the service and the attention given to us by all staff members."
缺點： "Everything was great!"
優點： "Crew working hard. Seat comfort and clean restroom."
缺點： "Awful food. I basically not eating, going hungry."
優點： "Two meals plus sandwich in between were enough to keep me from getting hungry."
缺點： "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."
缺點： "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"
優點： "All announcements in Chinese and English. They keep feeding you."
缺點： "Lots of checkpoints but hey. Why complain about them trying to keep us safe."
優點： "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
缺點： "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."
缺點： "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."
缺點： "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"
優點： "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
缺點： "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."
優點： "787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it."
缺點： "Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city."
優點： "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
缺點： "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."
缺點： "The staff was rude and the flight was delayed twice."
優點： "Price, Opportunity to check out a city I never would have visited while on extended layovers"
缺點： "Lack of English or hard to understand English was a bit difficult to navigate sometimes with the airline and airports (especially I the Xiamen airport) - less of an issue for me because I'm pretty easy going and able to figure out things and plan ahead without many questions to airport or airline staff - but this could be difficult for a large amount of Non-Chinese speaking Americans with a less excited and curious outlook on travel :)"
缺點： "As everyone was lining up at the gate to board, a guy came out yelling at everyone is Chinese. I have no idea what he said but it didn't sound good. We sat on the plane for 1.5 hr waiting to depart. An announcement was finally made that there was some kind of issue with air traffic, we ended up almost 2 hrs delayed. The volume on the media device in front of me was not working. The seats were terribly uncomfortable, my butt was hurting after the first hour."
優點： "The aircraft is new! The food is good on the FOC to JFK flight! Instant noodle soup isprovided when you need it!"
缺點： "However the food on JFK to FOC flight is terrible. The rice is hard as rock!"
每天清潔，並在 中國飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 中國飛往 台北的機上會提供口罩
從 中國飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 中國飛往 台北的彈性機票