- 想找飛往台北松山的便宜機票？25%的用戶找到以下價錢或更便宜的台北松山機票：溫州出發來回機票NT$7,086, 成都出發單程NT$10,522，來回NT$13,156, 深圳出發來回機票NT$14,676
缺點： "The processing of passengers. The entertainment. The seating arrangements. Three big guys next to each other is horrible."
優點： "Flight was smooth."
優點： "Everything great"
優點： "Boarding on time and the flight arrived earlier than schedule."
缺點： "food was not that great ."
優點： "Amazing crew; very attentive; kept lavatories clean at all time during the entire flight; good food"
缺點： "10 seats across (B777-300) in economy section really made the experience bad."
優點： "Comfort of the seats."
缺點： "There should be more choices of food for people who do not eat Asian food."
優點： "The crew and food was great. The legroom not so great."
優點： "Nice crew, food was not bad. Decent legroom even in the cheap seats in back"
缺點： "Check in was disorganized. Bad or no communications from ground staff."
優點： "Late night flight, crew was good and timely"
缺點： "I got sick from the spaghetti dinner served 2 hrs before landing."
優點： "It was a quick flight to my home country!"
缺點： "I don’t need 3 meals. I need rest. I’d rather we turn out the lights"
優點： "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
缺點： "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."
優點： "Best airlines"
優點： "Ordered a seafood meal and it was excellent."
缺點： "Small movie screens that not all seats can see well. Boarding zones were not announced clearly."
優點： "I enjoy the friendly flight attendants and the overall flight experience. I love the fact they leave at 1am and arrive in Manila around noon. I always tell my friends to fly EVA."
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "I like the whole round trip flight. from smooth and fast boarding process to big leg room for my premium economy seat. Food are good with 2 choises and staff are pleasant."
缺點： "Nothing I don’t like"
優點： "The attentiveness of the crew, the food & the amenities in-flight"
缺點： "I was in the middle seat & it was a hassle every time I go to the restroom esp when the flight was a long one. I preferred an aisle seat but none was available even when I checked-in early online."
缺點： "I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats."
優點： "Same as above"
缺點： "Same as above"
優點： "Departure time"
缺點： "Meal was not good at all."
優點： "Was quite nice for a two hour flight. They gave us a free meal again."
缺點： "Nothing I didn't like."
優點： "Great crew, impressive washrooms, food was wholesome and warm"
缺點： "My friend had a long wait in line to get her boarding pass. She was denied at the counter to fly due to there being 40 minutes until her board time. She was not checking bags, and the security line was a walk through. But they would not issue her a ticket, cancelled her international flight, AND her return flight. She had to buy an entire new round trip international flight...All the while her plane was still on the ground...This did not make sense to me. This does not make sense to anyone I explain the story to, either. Your counters truly are always long waits. It was her fault she didn't leave enough time. But the lack of flexibility in rebooking and the inability to still use her return flight home? WHY."
缺點： "Delay for 1 and half hour"
優點： "Food & entertainment"
缺點： "Some stewardess spoke English to fast & I don’t understand."
優點： "Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed."
缺點： "The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre."
優點： "First time riding this airline on my trip to Thailand and back. My friend always raved about it and now I see why. They do above and beyond for every customer. The flight attendants are prompt, kind and very hard working. Wish I could fly with EVA air more often."
優點： "Service was all good and friendly. Food was ehhh... I appreciate the veg. options, though!"
缺點： "Horrible turbulence. At least 15-20 minutes of straight non-stop hard shaking, with probably around 1 hour in total. Obviously, turbulence isn't fully controllable--but I wonder if a more experienced pilot would have navigated it differently."
優點： "Flight was good especially since I know I'm flying I can't really expect much and I'm not a picky person."
優點： "Comfortable seats with adequate room all around for economy seats. Crew was hard working and responded to whatever requested. Entertainment system was great, great selection of movies, music and games to keep me occupied for my 10 hour flight."
缺點： "Only negative would be the mediocre meals otherwise great flights, great experience."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Non stop service"
缺點： "The movie selection was stuff i’d aleady seen."
優點： "Lots of flight attendants to deal with such a large plan of passengers. They came around often with snacks and refreshments."
缺點： "Entertainment was a little lacking."
缺點： "I didn't like the food. The worse was that all my luggages were soaked with water. Water was still coming out from the suitcase when we reported about it to the Eva counter in HONG KONG AIRPORT. WE DID NOT KNOW HOW AND WHERE THE WATER CAME TO MY SUITCASE , FOR WE HAD NOT PUT ANY LIQUID IN OUR SUITCASE. BESIDES, THERE WERE OTHER TWO PASSENGER'S RAISED THE SAME PROBLEM to EVA WHILE WE WERE THERE IN THE AIRPORT OF HONG KONG. SHOULD EVA TAKES THE RESPONSIBILITY OF IT?"
優點： "Has snack and drink"
缺點： "No music"
優點： "The price the food okay. The leg room seemed more in economy than other airlines."
缺點： "Not just your airline but a cultural differences how westerners take how they are talked too"
優點： "Onboard foods and entertainment are good."
缺點： "Boarding area in SFO Gate 102 is cramped. Boarding group signs not clearly marked."
優點： "Comfortable seats and tasty food. Very prompt stewardess and good manner. Passengers are well behave."
缺點： "Long wait to check in. No information on the late check in. Information regarding lounges was not provided or apparent. Web site did not have this info."
缺點： "I have never sat in such terrible plane seats. First, there are FOUR seats but there are only THREE partitions at the bottom, meaning I had to share leg space and purse space with the stranger next to me. It's awkward enough sitting next to someone I don't know and having to worry about accidentally leaning on him when I fall asleep but having to constantly be in contact with his leg was very uncomfortable. I kind of got over it after awhile but I could tell the kid I was having leg time with was super uncomfortable since he would jerk his leg away every time it touched mine. Sorry to be harsh but I don't know how you're getting 9.0+ scores from the other customers. Yeah your flights are cheap but your seat options suck and the movies weren't good enough to make up for it. D+. You get what you pay for I suppose but your tix weren't that much different from the other more comfortable airlines."
優點： "I had the economy XL seat and was quite comfortable"
缺點： "Other than earphone (one ear) not working, all others are good. That was the 2nd pair with the same malfunction, so I suggest changing the earphones."
缺點： "The temperature inside the cabin was too hot! It was warm and hot enough that chocolate I bought at duty free before the flight was melted!!"
優點： "Premium economy is awesome. Roomy with great entertainment features. First Class @ premuim economy class."
優點： "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
優點： "Yes, and yes"
缺點： "More new movies selection"
缺點： "食物沒有很美味，希望可以改善 !"
缺點： "耳機很不舒服 餐點"
缺點： "航班太少. 可以增加多ㄧ點航班"
優點： "Crew was great... Seat was good"
優點： "Size and clarity of entertainment screen on economy."
缺點： "Quality of earphones are low. Food could be better too."
缺點： "Seats too small. We were unable to choose seats ourselves; it got spit to of a computer. Flight was delayed about 50 minutes. Food had a lot of pasta, for some reason, we were not able to choose food. Would have chosen vegetarian."
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
優點： "The staff was very nice and allowed me to change my seat to be near the door as I had a connecting flight fairly soon after arriving in Manila. This flight was very comfortable and excellent."
缺點： "There was no movie but that is Ok. I just read"
缺點： "Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle."
優點： "Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!"
缺點： "As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring."
優點： "The movies and food"
缺點： "I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much."
優點： "The meals are very good and tasty, good portions."
缺點： "The economy seat is OK but too distance between seats could use extra inch."
缺點： "3hr delay on the tarmac due to maintenance issues after an aborted takeoff."
缺點： "no place to put pillow/blanket while eating"
缺點： "I spent another one thousand us dollar to buy another ticket, because their website's problem. I will file complaint when I am back to USA."
優點： "Great service and food."
缺點： "30min Delay boarding and 30min delay on take-off."
優點： "Unknown flight by most of travelers thus easy parking, easy check-in, and no long security check line. 30 minutes, from check-in to be at boarding gate."
缺點： "A ONT airport is a dying airport thus no amenities available near or in the airport. It is more a "local" airport then International airport but who cares. You get your flight going quickly........."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
優點： "Flight is on time. Crew team is polite and smiling. Boarding is smooth."
缺點： "Food is so so. As always , there is many carry on items in Asia flights and not enough space to put."
優點： "Super nice service from the crew on the flight. And the young woman at the check-in counter in San Francisco was terrifically friendly and helpful."
缺點： "Flight was just slightly delayed leaving in both San Francisco and Taipei. But the headwinds (certainly no fault of China Airlines!) made us 45 minutes late in Taipei, making us a little anxious about making connections, especially when we saw the long line to x-ray baggage going from one terminal to the next."
優點： "Airplane it's nice and entertainment too"
缺點： "Both flights were delay... Crew very rude and not helping when asked Food was very bad"
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
缺點： "Seats are bad"
優點： "People were friendly and courteous very attentive"
缺點： "The plane was new and clean very nice"
優點： "Love the air plane fly with. Seat is ok , food is better compare with Americans airline industry, but no compare with Korean airline ."
缺點： "The food is small tray , nothing special , silverware is plastic not like Korean Air or AsianaAirlines are stainless. Entertaining have a lot choice . But the screen is terrible small and old look . Can’t see clear with reading glasses."
優點： "Everything was punctual and well-organized. The plane was clean."
缺點： "The food was a weak point - I ate a few bites and then quit, but not much worse than coach-class food on any other airline."
優點： "My seat was spacious while my wife's seat was up in the front and cramped."
缺點： "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."
缺點： "When two people are travelling together and adjoining seats were needed, it was impossible to make the seat changes online. Only one seat was able to be moved. We finally had to wait to ask crew members at check-in. It was an anxious time."
優點： "The entertainment was excellent, there were so many choices to choose from, it made the long flight less stressful....The Boeing 777-300ER was smooth and quiet for a twin aisle plane of its size. Lavatory was clean most of the time"
缺點： "Even booking 3 months in advance, we could not select the seats. Our seats were assigned while checking in. Thus our family of 3 had to sit apart from each other."
優點： "The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends."
優點： "Lot of food, good entertainment selections, friendly"
缺點： "Did not appreciate the Delayson the flights, and this is annoying that you are making me type a certain amount of characters for a review"
優點： "Friendly staffs, decent leg room, boarding process was smooth"
缺點： "A little limited on movie selections & food was ok"
優點： "Connection flight on the way back was a bit late but we still made the connection just fine. The airplane was new. Nice seats and nice video system. The flight crew were very nice, professional and quite beautiful"
缺點： "The food was typical airline food which is not very good."
優點： "Crew was nice"
缺點： "It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip."
缺點： "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."
優點： "In time"
缺點： "Don’t let customer wait long time for gate after landing"
缺點： "The crew should speak better English. They polite and helpful but clear English is a plus value"
優點： "The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all."
缺點： "The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success."
優點： "great price and overall service"
優點： "crew is ok though not much speaking english"
缺點： "no other comment"
優點： "Staff was nice"
缺點： "The food vegan Movies"
缺點： "Better movies , better vegan food"
優點： "The plane was very new. Good movies and tv shows."
缺點： "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."
優點： "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
缺點： "Replace worn out seats."
優點： "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
缺點： "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."
優點： "Crew's Services"
缺點： "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."
缺點： "the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX"
優點： "Getting off of the plane"
缺點： "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."
優點： "The flight was fine"
缺點： "They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again."
優點： "Finally getting a flight the next day"
缺點： "My seat was given to someone even though I still had time to make the connection."
優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."
缺點： "Why is my passport number wrong?"
缺點： "Why is my passport number wrong?"
優點： "the order of boarding the plane"
缺點： "food was dry"
優點： "Empty seats"
缺點： "Everything else. Staff was rude and did not speak English, food was terrible, and the airport was very confusing. We had a 4 hour layover at Xiamen airport and instead of going straight to our gate, they made us go through immigration, then transfer services, then back through immigration. We landed at 5am, the transfer services open at 6, then check in opens at 6:50, but we weren’t allowed to check in until 8am because our flight was at 10am. We basically stood in line without anyone giving clear instructions and waited at different line ups for 1 hour each. Horrible airplane, horrible airport. Never transferring here again."
優點： "Clean plane"
缺點： "Still a little more leg room but not as much as on the 787. Had to ask twice to get a Thai immigration form and the crew took an above average amout of time to pickup after the meals were finished."
優點： "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
缺點： "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."
優點： "Clean plane. Left on time. A little more seat room than many other carriers."
缺點： "Poor selection of movies. Want more light comedy"
缺點： "I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest."
缺點： "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"
優點： "Complimentary wifi and excellent crew service"
缺點： "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"
優點： "I liked the price of the trip and free hotel for long transit time."
缺點： "Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem."
優點： "Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight."
缺點： "In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate."
優點： "We left 13 mins late but landed 45 mins earlyearly"
優點： "I like the price but best of all the service and the attention given to us by all staff members."
缺點： "Everything was great!"
缺點： "They cancelled my ticket I had to purchase my ticket again"
優點： "Two meals plus sandwich in between were enough to keep me from getting hungry."
缺點： "Boarding line was too long. There was no grouping which means there was a bit of disorder. A check-in counter agent was super slow. Other agents had a supervisor watching over their shoulders so they were much more efficient. The flight ran out of hot tea... but got refilled later. Need more tea cuz most passengers were Chinese."
優點： "Crew are nice and friendly."
缺點： "Not a nice experience for a 5 hour flight. I don't understand the comments people are posting regarding the entertainment, it was just one poor Chinese movie, no choice at all. Food was poor. Seats were old and not at all spacious. Thankfully i had an empty seat next to me. This was just like a regular China domestic flight."
缺點： "I couldn't fly because they said there was NO TRANSIT lounge in the airport and I didn't have a VISA to enter China? Who ever heard of a visa for transit?! My destination was Singapore! I am told I have to get a transit visa in order to return home and for me and my son 350!! For 2 hours transit in an airport??? This is NOT a world class airlines, they make their own rules. I will buy another ticket!!"
優點： "no regards for customers"
缺點： "no regards for customers"
優點： "Crew was super friendly, professional and excellent!"
缺點： "The 10 hour layover :("
缺點： "The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou."
優點： "Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full."
缺點： "It is difficult to get in touch with the English Customer service."
優點： "787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it."
缺點： "Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city."
優點： "In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking."
缺點： "Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line."
優點： "on time food"
缺點： "no movies"
優點： "Their price"
缺點： "Delays, delays and more delays. Then cancellations after!!!"
優點： "GOOD Service, Great Priceing!!!"
優點： "Flight crew very courteous. Xiamen Airline crews are always very good, and most flights are pleasant."
缺點： "3 hour delay, with no explanation given!"
缺點： "As everyone was lining up at the gate to board, a guy came out yelling at everyone is Chinese. I have no idea what he said but it didn't sound good. We sat on the plane for 1.5 hr waiting to depart. An announcement was finally made that there was some kind of issue with air traffic, we ended up almost 2 hrs delayed. The volume on the media device in front of me was not working. The seats were terribly uncomfortable, my butt was hurting after the first hour."
優點： "No , blankets ."
缺點： "Cleaner restrooms, blankets and verbal offers"
缺點： "The plane stopped at an airport between Shanghai and Kunming, which was not shown in iteneray. I got off at this airport thinking I arrived in Kunming. . I was told that I have to check in again at Kunming. When I tried to check in again, there was only one person in the entire airport checking in passengers and she spoke no English. We finally figured out what had happened and barely made it back to the plane before it departed for Kunming."
優點： "Amazing crew for such a long flight. Nice to get fed too."
缺點： "On line check in could have been simpler"
缺點： "Entertainment could be better. Food is ok, not great. Crew is very nice but limited English."
缺點： "Only at nanging airport they dont’t have Check through baggage all the passenger have to pass immigration and custom to get baggage and recheck in over ticket counter again they informed that they don’t have transit hall at this airport so for transit destination try not to use nanging airport"
優點： "Aircraft was clean and fairly comfortable with adequate legroom for avg height people, though tray and screen placement can be improved on."
缺點： "PVG airport gates could deal with more seating, at least double... and better handling of delays."
優點： "The crew on board was friendly and the trip was smooth."
缺點： "I boarded from the Hongqiao Airport in Shanghai. I was having trouble scanning my passport at the self check in kiosk. I asked one of the nearby China Eastern staff for help and she was very unwilling to help. Eventually, she just told me, very shortly, I was in the wrong place and walked away to continue chatting with her coworkers. It was very rude and unprofessional. However, when I went to the CE help desk the staff member was very helpful and let me know I was in the wrong terminal."
優點： "Recliner seats were spacious and comfortable. Flight was on time. The meal was good also."
缺點： "Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus"
缺點： "I’m a short person and can usually tolerate smaller spaces but the space this time is way too small. Overhead bins were full very quickly."
優點： "On time"
缺點： "Turbulence most of the time Crew not courteous"
優點： "Staff on the plane."
缺點： "China Air failed to transit my Baggage from Shanghai to Tokyo. Stuck withouth clothing!"
缺點： "Flight was delayed over one hour and gate was changed from one side of the airport to the furthest gate on the other side of the airport with no announcement made. Lack of English spoken or understood by flight attendants, gate agents , and check in counter agents."
優點： "No entertainment available No food offered It was a short flight from Shanghai so was a typical experience"
優點： "Two hours flight late, otherwise everything OK"
缺點： "almost no recline for a 15h flight! could not lift side arm rest."
優點： "Though it's delayed, but boarding was efficient."
缺點： "Food was a bit nah. And no IFE on this A330."
優點： "The veggie meals they served on the flight from shanghai to lax was one of the best meals I’ve ever had on a plane and one of the best I’ve had anywhere. I was pleasantly surprised. Immigration check in and baggage claim in lax took 20 minutes total! Wow that was fast and efficient."
優點： "nothing really, except cheap price since I travel last minute"
缺點： "horrible food and use plastic spoons and forks are terrible idea.flight delay 2 hrs, no explanation. very hot, i booked in room i shnaghai,"
優點： "the goodness"
缺點： "the ungoodness"
缺點： "Need to improve thier communjcation skill."
優點： "A wild adventure through China."
缺點： "The "flight" was a bus ride that the airline knew nothing about so we had to fend for ourselves and figure out how to get to Shanghai. Took a bus a taxi and then another bus through China speaking no Chinese and not really having any idea of what was going on and if we were going to make our next flight. It took us about 6 hours of travel and headache and the airline didn't cover the taxi or bus charge."
優點： "Better attention and more organize aboarded. Very good food and great attention."
缺點： "Long fligth and is very uncomfortable the space."
優點： "Pretty decent legroom. Friendly flight crew. Helpful with information."
缺點： "Flight information changes last minute very common."
優點： "Nothing about it"
缺點： "Rude staff in spite of paying almost close to Cathay Pacific, journey date was forcefully changed just days before traveling with a layover time of 16hours instead of the original plan of 3 hours so was forced to stay overnight at a shitty hotel provided by China Eastern, Check in baggage not handled at Kunming by staff, airport hotel not inside airport, but 20mins away in some dirty part of Kunming, not even in the city. Taxi from airport to and from hotel had no space for checkin baggage and they had to be kept on our laps. No food provided at hotel. Very discomforting experience overall."
優點： "Everything else except the rough ride"
缺點： "The turbulence. I was very uncomfortable and scared. The plane ride was just too rocky and it just lasted too long. Thought it was going to crash. But it's not the pilot's fault I would travel with China Eastern again."
缺點： "There was no pillow on our seat when we got on and we were told we could not get one. Which was a bummer since the seat cushion was so thin and wildly uncomfortable; I could feel the metal rail beneath it. The wine ran out by the time the cart got to us (which was weird because we saw half a bottle go in to the back.. we were the second to last row). They did offer beer which was 60% foam and warm/flat. We were borded and then told of 30 minute delay after we were told to shut our phone off.. only to realize we were getting emails about the delay sent to us while we were sitting there with phones off. Also No Vegetarian option and wasn't sure how to indicate that on my ticket. No drinks after food service. Also no entertainment for a 7hour flight that doesn't let you use electronics!"
優點： "Overall okay !"
缺點： "The quality of your head phone is totally below standard. The sound quality is really bad and ruins the novelty of a "just released" movie. Please get proper headsets..... what you are doing now stinks of "cost saving". The breakfast variety was not good.... not balanced ... a complete "mish/mash" ....semi East meets West. Please get someone professional to put a proper breakfast menu together"
優點： "nothing, bad food, small uncomfortable seats"
缺點： "nothing, bad food, small uncomfortable seats was not compensated for a whole day spent stuck in pudong airport, with no timeframe for delay given, so we had to stay in the airport. 6 hours in the airport, then 2.5 hours waiting ON THE AIRPLANE"
缺點： "Rude flight attendants that don't speak good English, food is horrible, they need better options, did not accommodate my peanut allergy"
優點： "The seats were pretty comfortable Crew was nice and accommodated me not speaking Chinese Flight was as smooth and quick as could be expected"
缺點： "Not very much space Had one TV for all of the first four rows Did not allow any use of cell phones or charging bricks No modern amenities such as entertainment, outlets, USB ports, etc."
缺點： "One and a half hour delay departing and a 45 minute wait for luggage almost made me miss my connecting flight."
優點： "Great on board service and very friendly."
缺點： "I had a layover in Kunming but was unable to check my bags all the way through to my destination, which was after the second flight. The plane landed 20 minutes late and then I had to go through baggage claim, check-in, get my 2nd boarding pass printed, re-check my bag, do customs, and security during my layover (1 hr 40 min) between flight. It was the most stressful flying experience I have had to date. Ended up running through the airport in Kunming, begging to jump lines in order to make the second flight, and catching the plane 5 minutes before takeoff. Luckily they allowed us to board even though it was so close to time. Very stressful experience."
優點： "At the time I booked,you did not tell me that the flight from HGH to PVG was not a flight. From HGH took a local bus that I did not where it was for the language barrier Manage to get there...however they send me to a different bus terminal... Where they make me wait again and almost could not take the bus to PIG I arrived very late to PVG so I did not have a choice on a seat I was really a nightmare And Kayak does not have a contact number where can I get some help Danny Kim tel 3108717347 email@example.com"
缺點： "At the time I booked,you did not tell me that the flight from HGH to PVG was not a flight. From HGH took a local bus that I did not where it was for the language barrier Manage to get there...however they send me to a different bus terminal... Where they make me wait again and almost could not take the bus to PIG I arrived very late to PVG so I did not have a choice on a seat I was really a nightmare And Kayak does not have a contact number where can I get some help Danny Kim tel 3108717347 firstname.lastname@example.org"
優點： "Direct flight from San Francisco to Qingdao"
缺點： "Airplane food was bad, entertainment options were limited"
優點： "Good price, nice staff"
缺點： "It's always the same food and just one served beef rice! It would be nice if they could vary the food menu."
優點： "airport at China was a little bit more organized and he boarding was smoother."
缺點： "The connecting flight from china to JEJU was delayed, not sure if it was due to airspace but we were in the plane for 45 minutes before it took off. Overall no a great experience"
優點： "Not much."
缺點： "They walk around and make sure you aren't using your phone, and aren't wearing headphones. Extremely inconvenient and annoying in 2017. Will not fly with them again until they get out of 2002."
優點： "Staff was nice."
缺點： "Plane was delayed and Airlines was not informing us of what was going on. When we finally boarded, they started food service immediately, which further delayed take off time. I did not get to finish my meal before they started collecting trays because plane was taxiing to runway."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
缺點： "The flight got canceled without advance notice and was aware about it when we checking in at the airport."
缺點： "Entertainment Food"
優點： "Cheap, ontime and good."
缺點： "there wasnt anything particularly annoying or to be disliked"
優點： "Outside of making it safely to Singapore, there was nothing good about the experience."
缺點： "Its just abundantly clear they don't care about their customers at all. The crew is rude and officious and blatantly would just ignore customers trying to get their help, they will force you to keep all electronics to be off for 30 minutes after takeoff and before landing (literally taking them out of your hands) regardless of if they are in airplane mode or even have a wifi signal or are just a kindle, they will not permit the use of mobile phones at any point in the flight and again will take them out of your hand even in airplane mode to listen to music or type notes etc., the food is terrible, they came through once with drinks on a 6 hour flight (thank god I bought some water in the airport beforehand), the plane was noticeably decades old with chairs and table trays falling apart, entertainment did not exist which was made all the more noticeable because your electronics were taken away. My bag was broken and an entire shell for it was missing by the time it got to Singapore. And Shanghai is the worst airport for a layover I've ever been in -- it's a dump of an airport, has very few food options, terrible wifi, you are blocked from accessing basic websites like Google and Facebook, and you have to go through an entirely new security and checkin procedure, which is onerous, even though you did one in Japan. The boarding is slow and terrible, and the flight was delayed sitting on the tarmac for 40 minutes without even an attempt to apologize or explain for the delay. And it seems this behavior and approach is just normal based on other people I've talked to. It's. it hard to make flying a little more pleasant with basic courtesies but China Eastern seems to find a way to take every one of those opportunities to male your experience worse."
優點： "Seats were comfortable, with wide selection of entertainment. The cabin crew was very pleasant, and they feed you pretty well."
缺點： "Check in on London was a mess. In flight,They don't allow you to use phones in airplane mode, even just to read or listen to, and You can't easily use your own headphones for the in flight entertainment,and the quality of the earbuds supplied is so low. But the worst part were the delays in Shanghai, and lack of information from the airline about what to do. A 3 hour delay from London meant we missed our connection and had to stay overnight. Poor communication from the airline or airport employees resulted in a confusing and stressful 12 hours... A simple handout explaining how the free hotel thing worked would be very helpful. (The hotel they put us up at was actually pretty nice!) Despite the generally pleasant flight experience, we will be avoiding China Eastern and transiting in Shanghai in the future."
優點： "The Nanchang ground staff probably shouldn't have boarded us, as we sat on the plane beside the gate for 4 hours before getting the clearance to taxi and take off for Shanghai. Understandably, a number of passengers were stressed by this situation, but the flight crew really handled the stressful situation well and tried their best to communicate with everyone."
缺點： "The two B movies that were played for our 'entertainment' during the wait were awful!"
缺點： "Seats are narrow, leg room limited, and food is minimal."
缺點： "If Crews could speak English, Crews not readily available, Hope there are more choices for food, So small portion of drink, Ordor needs to be controlled"
優點： "Very helpful, accommodating and attentive crew. Comfortable seat and pillow. best flight Ive had in a while"
缺點： "snack between meals could be offered"
缺點： "Horrible experience of sitting on the tarmac for more than four hours with no air conditioning in New York on a 95 degree day. I thought I would die. There seemed to be no concern among the crew for our extreme discomfort."
優點： "Flight crew was friendly and attentive Very nice job!"
優點： "work hard on the cabinet to give us a good environmet"
缺點： "Xian airport walk is unnecessarily long."
優點： "I did like the modern touch of the aircraft and it made me feel cozier."
缺點： "The food options are not that great, and it is almost the same meal given over and over, which does not taste that great."
缺點： "package service"
缺點： "Depart on time, missed my connecting flight"
優點： "Food Problem !!"
缺點： "Worst Food"
優點： "Ms. Liu/Chang is one of lovely cabin crew，bring me awesome smile and unforgettable nice experience"
缺點： "The flight was late and caused everyone to have to stay overnight. I hope we get our luggage"
缺點： "Plane was too hot."
優點： "TICKETING, Leg room"
缺點： "Boarding, Flight amenities & entertainment, imited English"
缺點： "No guarantee for flight due to inclimiment weather"
優點： "Vert spacious and comfortable. Kind staff made me feel comfortable throughout the 10hr flight."
缺點： "NO SPACE FOR HAND CARRY ON LUGGAGE"
優點： "Crew was nice and attentive."
缺點： "Food was bad."
缺點： "Small plane ,narrow aisle"
缺點： "My bags were lost!"
優點： "Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture."
缺點： "When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off."
優點： "Absolutely no customer service whatsoever, not even a smile. Best thing about this flight was the food and trust me that’s not saying much."
缺點： "Not enough meals or snacks were offered. food and beverages below other airlines"
優點： "Cheap price, on time."
缺點： "Seats, food, entertainment"
優點： "Price price and price!"
缺點： "Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs"
優點： "The service was good. The aircraft was an old aircraft and noisy."
缺點： "Aircraft was old and noisy."
優點： "Everything was mediocre, at best. I've had flights with Cathay and Asiana, and the flight was much more comfortable there."
缺點： "I think the plane arrived on time. However, we were allowed to disembark from the plane at the BOARDING TIME of our connecting flight! We ended up missing our connecting flight since the TSA had a long line, and even with the security letting us pass through, we did not make it to our gate. A group of people from the same flight with me had to wait 9 hours for the next flight to Los Angeles from Beijing. The WiFi at the airport was horrible. Can't even load simple Facebook messenger. We could not update our loved ones waiting for us at LAX."
缺點： "80 minutes delay without explanation."
優點： "Nothing I liked it as there were no vegetarian option and crew was not able to speak in english"
缺點： "Not speaking in English the crew"
缺點： "The flight to Bangkok was delayed 8 hours with no information for most of that time. The flight back was delayed 2 hours. My bags were lost on the flight back. The food is horrible and the service terrible. The audio quality for entertainment was awful. Stay far away from this airline."
優點： "They put us in a hotel until a departure time was confirmed."
缺點： "Original departure 17:20. Then delayed by two hours. Followed by workers saying I don't know when the plane will come."
優點： "Worst flight ever. Delayed 2 hours on the front end. Food was horrible. Plane was freezing. Service awful. No information on the delays."
缺點： "Gate crew did not provide any information about delayed departure times. We were told the plane would depart at 20:10 and ended up departing at 22:35. This was already several hours behind the originally scheduled departure time of 15:25."
優點： "The price was right, the service was decent."
缺點： "Maybe Im picky but the food was only just OK and the entertainment system seemed a bit dated compared to other airlines. No charging ports available."
缺點： "Sit in the flight for 2h waiting for taking off"
優點： "China's bad flight"
優點： "I do on line check in for the trip from DC to Beiging, it's good that I got what I wanted to have an aisle seat. Then I do the transit trip at the DC airport counter, they told me that I had an aisle seat, and the baggages were checked in all the way to Taiwan. The truth is I didn't have an aisle seat and my two luggages are lost."
優點： "Food was pretty good, flight attendants pretty nice"
缺點： "Only overhead entertainment, an hour delayed"
缺點： "Everything are so bad. My luggages were damages. I will never go on Air China again."
優點： "The flight was short. They played a movie because we waited about one hour on the tarmac to take off."
缺點： "My luggage was lost. Because I don't speak Chinese, I am not sure if the crew was being truthful with me. Apparently it was my fault the bag was still in Beijing, and not in the final destination. I had to retrieve the bag the next day from the airport which was just kind of a production. Unclear, and not the most apologizing staff about the lost luggage."
缺點： "Air china flight attendants are extremely rude. I don't know if they're over worked but they definitely aren't happy"
缺點： "Small B737 air-craft Delays, delays, delays Cabin Temperature"
優點： "The boarding was quick and efficient."
缺點： "I travel a lot and have learned not expect much from airline food, but this one got my attention in a bad way. I also felt like I was inconveniencing the staff every time I asked for some water. I know thats not very tangible, it was just a feeling. Lastly the entertainment sucked. They had a very limited selection, old movies, and even some American movies that weren't available in English."
優點： "The crew was pleasant"
缺點： "Delayed an hour and 1/2 at gate to board, then we had to sit on the plane for over an hour waiting to 'de-ice'. The food is atrocious! The beef with rice was a gelatinous glob that was inedible. Wine (almost undrinkalble) only with meal? really? Double booked seats and I was told to move, not asked and I assure you they are lucky a window seat was available. No English options for entertainment."
優點： "Food was good."
缺點： "Crew barely speaks English, they were all over Chinese and anyone else was like second class citizens."
優點： "This time Air China were pretty on time for both all the trips I took, in contrast to its constant delay in the past."
缺點： "The food was ok. The crew were friendly and helpful."
缺點： "The flight was delayed causing me to missed my flight. I actually got to the terminal while my flight CA987 was boarding for LAX but they won't let me board. My seat was sold to a standby pas sender. This happened to like 15 of us. Spent the next 7 hrs at Beijing airport trying to get a flight back to LAX. BEIJING is the most inefficient and worst airport ever."
優點： "Wonderful Flight I look forward to using Air China again!"
優點： "The hot flight attendants"
缺點： "The ugly"