優點： "Premium economy that is the best we’ve had . Better amenities, food, service than any other airline we’ve tried"
優點： "Never happened. Please refund ASAP Due to COVID-19 I have tried to email"
缺點： "Kayak really dropped the ball and I have lost the entire cost of the tickets AND the travel insurance which didn't do anything. What a waste!"
缺點： "Seats need better padding"
優點： "Seat spacing was bigger than my flights to Bangkok/Taipei, loved movie choices"
缺點： "sanitation wipes for trays and arm rests"
優點： "crew was efficient, the taipei to ontario leg is more comfortable than taipei manila which has a linger leg room"
缺點： "improve food with better choices"
優點： "The crews were super excellent. Kind and warm hearted services. Airplane is old but it is a short haul and does not matter much."
優點： "Friendly and smiling"
缺點： "No fruits after service for dinner"
優點： "Nice flight, nice crew, night food and nice on board equipment."
缺點： "No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition."
缺點： "This was my first time travelling with China airlines and this trip was our honeymoon so we were really excited for this trip but after flying with China Air, I dont think I will fly with them again. Flight attendants were really rude, Food was ok, There’s no selection of drinks"
缺點： "Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone"
優點： "China Airlines have always been consistent in food and service. Consistency is good but the quality is not kept up as well."
缺點： "The quality of food. Maybe the food is okay, the heating up of them tends to be over done."
優點： "Yes, the crew is doing good but the size of seats to small is not very comfortable."
缺點： "If can make a seat a little bigger"
優點： "Restroom was kept clean throughout the flight which impressed me"
缺點： "The food from Canada was very Canadian, but on the way back way more traditional chinese"
缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"
缺點： "Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle."
優點： "staff service very good, price is good"
缺點： "crowded flights. seats too close"
優點： "The flight was fine. Everything went smoothly."
缺點： "I was not allowed to recline my seat because the person behind me did not want me to recline."
優點： "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
優點： "Food is awesome!"
缺點： "The seating and the earphones could have been better"
缺點： "Smell was so bad during flight"
優點： "Food, entertainment OK"
缺點： "China Airlines is obsessed with weighing carry-on luggage. They weigh it when you check your bags, and they weigh it again at the gate. What I am I supposed to do at the gate? Throw my stuff away?"
優點： "Flight quicker than I thought... Which we loved"
缺點： "Custom exit procedures"
缺點： "I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future..."
優點： "Unknown flight by most of travelers thus easy parking, easy check-in, and no long security check line. 30 minutes, from check-in to be at boarding gate."
缺點： "A ONT airport is a dying airport thus no amenities available near or in the airport. It is more a "local" airport then International airport but who cares. You get your flight going quickly........."
優點： "Services on the plane, flight schedule punctuality."
缺點： "No dislike on this trip from LAX to Taipei."
優點： "Great onboard staff. Very clean and efficient."
缺點： "Flight was slightly delayed. Lots of confusion and no information in English. Competing with two other big flights at same gate for Madrid and Rome. Wasn't sure whether I was supposed to be boarding."
缺點： "沒有個人娛樂系統 近五小時航程很難捱"
缺點： "Staff treatment, food, cabin pressure was off"
優點： "Prompt and customer-oriented service. Thank you to counter staff for arranging the seat change. I thought I had confirmed the seating during web-checkin but was told that there was no history of confirming the seats in the system."
缺點： "A change of snack for to and fro journey would be good."
優點： "I've never experienced anything than superb customer service from China Airlines. When feasible, I always opt to go with them, even if Kayak suggests a cheaper flight. I was cutting it close with a flight, and their staff walked me through security, baggage, and straight up to the gate (TPE to Okinawa). Highly recommended."
優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."
優點： "great service by flight attendant; clean bathroom; free tasty meals and snacks"