優點： "Awesome food. Comfortable seats. Nice crew"
優點： "Comfortable for that sort of journey"
優點： "Athens to Istanbul is a short one hour flight, made very pleasant by the attentiveness of cabin crew"
優點： "Full meal and entertainment system even for a shorthaul flight."
缺點： "Tight leg room"
優點： "Service was great, very polite crew. The food was so far the best comparing with other airlines I flew with. Planes were clean."
缺點： "The flight arrived with delay in Istanbul. The connecting flight was delayed as well. Hopefully I won’t experience that on the way back. One of the passengers said that flights are always delayed when arriving to Istanbul waiting for gates."
優點： "We liked the ability to watch movies and television programs to pass the time."
缺點： "We did not like that to use Internet we had to pay an extra fee. We did not care for the food. We were not impressed with the cleanliness of the aircraft. We did not like that the bathrooms ran out of water to wash our hands. We did not like that flight attendants handled and served food with no water on the flight to wash their hands. Most flight attendants were unfriendly. The one gentleman that served us was pleasant. We really did not like that between the food service we saw virtually no flight attendants other than those sleeping in the area at the back of the plane. We did not like that we could not understand the announcements made. We did not like the fact that passengers were not reprimanded upon landing for using electrical devices and laptop computers even though an announcement had been made to turn all devices off and put them away. Once announcement was made not one flight attendant said anything to those people around us who did not follow the request. We did not appreciate the uncomfortable seats."
缺點： "Same problem as the first segment (see above)"
優點： "Like flying first class"
優點： "Liked the food"
缺點： "the yelled at my mom woke me up from sleep abruptly took every opportunity to confront me Flight attendants were aggressive"
缺點： "There was nothing I would need and did not get in this flight. I would definitely use the same airline and recommend to other people as well."
缺點： "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
優點： "I really liked the whole experience and would only highly recommend Turkish airlines"
缺點： "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"
優點： "We did not crash"
缺點： "Seat were tiny and uncomfortable. The customer service is wprst i have ever seen, complete disasters. The food made hospital food look good. It was terrible. I would never fly with them again."
優點： "A much nicer 777 on this leg."
缺點： "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
優點： "I was upgraded to buisnes class :)"
缺點： "Every thing was ok"
優點： "Great experience for my first international flight."
優點： "Service, Food, Crew, short announcements, boarding, entertainment"
缺點： "AC unit was off while boarding, first 20min it was super hot. AC turned off again about 30min prior to landing, again the plane heated up rather quickly."
優點： "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."
優點： "Crew did a good job handling a stressful situation."
缺點： "Security process for boarding is a mess, with absurd redundancy and tiresome rechecking of passports an d boarding passes, inconsistent application of carry on rules and long waits. Then we boarded and sat for two hours. The aircraft should be checked out and ready to go before boarding. Then, in Chicago, it took almost 2 hours to get our luggage."
缺點： "It never happened."
優點： "The crew was great. Flight normal, food and drinks good."
缺點： "Boarding took a little longer and was delayed without them giving us a reason for it."
優點： "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."
優點： "Food and service were excellent. And great staff!"
缺點： "we had to stop in berlin. we were not informed about the length of the stop. food service stopped in the middle and then resumed 4 hrs later. the crew did not offer snacks instead. wifi did not work on the plane so we could not inform our families of the delay. headset was not working on both ears. boarding was very long due to extra security checks. not sure why u need to go through this twice..."
優點： "Food and service"
優點： "I like the flight and the crew on board . The airplane was comfortable and the entertainment on the plane was great."
缺點： "I didn't like all the miscommunication at the airport due to cancelled flights. I spent two days in atlanta as well as three days in the istanbul airport. Out of two weeks of vacation I ended up spender at least six of them b in the airport. Istanbul was total chaos. I understand that the weather was a major factor but the Turkish employees should be better trained in how to handle such crisis and be able to better direct people were to go. Having to pay out of pocket m ok Neyland for food at the airport was ridiculous."
缺點： "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."
缺點： "Update your multimedia for entertainment"
優點： "Your airline is wonderful and I hope that you always keep to the same high standards you have set for yourselves. I look forward to flying with you again soon, Robin Lerner"
缺點： "Check in late, rude staff, bad food"
缺點： "They did not board in priority and my sweet was double booked there was another passenger who had the same set number placing me now in the middle and I specifically asked for an aisle seat"
優點： "It got me there alive"
缺點： "better entertainment, but still not the best"
優點： "My seat was comfortable, the food and drink were good. In flight entertainment options were plentiful and satisfactory."
缺點： "Boarding started on time, but took far longer than necessary. Plane took off an hour after schedule which caused us to have to sprint through the Istanbul airport to meet our connector. And once we arrived in final destination, our baggage never made it onto the connecting flight.."
優點： "Very bad experience i have to think twice before I book airfare now !!"
缺點： "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"
缺點： "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."
優點： "Nice onboard entertainment system"
缺點： "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."
缺點： "Several TVs were not working. While some were repaired the TV for my viewing did not work. Though it was set right it failed raw weal times."
優點： "The gift bag they give to everyone is sweet and useful. Flight attendants are nice and friendly. Their food are ok. From Istanbul back to NY, the captain is excellent, landing is one of the best experience I have had :)"
缺點： "We ONLY have one carry on and one bag, no check-in luggage. On the way back to New York from Rome, total weight my carry-on and bag is less than < 20kg. They forced me to check-in my carry-on. As everyone know, my beautiful, new carry-on was scratched badly when I pick it up at NY JFK :("
優點： "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
缺點： "Late depature. Seats not that comfortable. Headphones are really bad quality. Touch screen difficult to use (not very responsive to touch)."
優點： "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."
缺點： "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
優點： "Boarding was quick, crew was helpful and pleasant"
缺點： "-No vegetarian options for meals -No personal TV to watch -No announcement made in English in Kabul airport"
優點： "Service, food and the entertainment system was great"
優點： "Entertainment on long haul flights is top notch. Selection is incredible just bring your own headphones if you wanna be able to hear anything. Food is the best out of any other carrier. I've seriously been to full service restaurants with less tasty and well prepared foods."
缺點： "Seats are hilariously small. I know you're thinking "they're all like that." They're NOTHING like any other airlines. I've flown the following for reference: Lufthansa Air Swiss Delta Air France Air Arabia Saudi Airlines Egypt Air and a couple more I can't think of right now. I'm a very medium sized build and really short (5' 6") and I was so uncomfortable I wanted to (and probably will) cancel my return flight with them. My wife's back is still hurting from that flight. The staff are just plain awful save for 2 flight attendants. Out of 2 flights so far. I was told afterwards that this is commonplace when flying Turkish Airlines. For fairness sake I should mention that both Egypt Air and Saudi Airlines were worse. Whatever money you think you're saving by flying this atrocity you're gonna be spending on fixing your neck and back. Spend the extra and go with Swiss or even Delta. Avoid this rubbish"
優點： "The leg room I felt was a little smaller than other airlines"
優點： "Great service"