搜尋上海 飛往台灣便宜機票

缺點： "American airlines, No entartainment, no hi hello from the crew, no food, not even water... Funny guys, why the have flight people inside the plane :) domestic airlines are always joke compared to the world domestic or overseas...."

缺點： "Needs more variety of movies"

優點： "The cabin crew was excellent -- friendly, always helpful, energetic."
缺點： "We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights."

優點： "The seat was very spacious"
缺點： "More space to put things"

缺點： "Good"

優點： "Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like."

優點： "Everything. I always enjoy my flights with JAL."

優點： "The crews were very kind and helpful."

優點： "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
缺點： "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."

優點： "The crew provided excellent service and the food is really great."
缺點： "My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat."

優點： "她們很对工作有熱誠，很照顧乘客"
缺點： "已經很不错"

優點： "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."

優點： "JAL flights to LAX are always great. Good food too."

優點： "The food on the plane is really good. The airline assistants are very friendly. The whole trip is really comfortable."
缺點： "The travel is too long for me. If there’s a direct flight, it only takes 12 to 13 hours for me to land but this trip took me 19 hours because the weather and they have to change the transfer spot to another in Japan."

優點： "Cabin crew were very nice. Food was okay, while the legroom was good too."
缺點： "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

優點： "Service was excellent and seats were comfortable."

優點： "Rebooked me because I went to wrong airport — thanks"
缺點： "The business meal was just okay this time. Not as good as before."

優點： "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"

優點： "Everything was excellent crew was very helpful"

優點： "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
缺點： "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."

優點： "服務 電影 雪糕"
缺點： "飯不好"

優點： "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
缺點： "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."

優點： "The staff were awesome. The facilities were good."

優點： "The flight attendants were first class."
缺點： "A small snack would have been nice, even a small bag of pretzels. Anything."

缺點： "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."

優點： "Very nice airplane with new technology"
缺點： "Nothing"

優點： "Excellent customer service"

優點： "The staff"

優點： "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"

優點： "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
缺點： "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."

優點： "Everything was perfect! Thank you for a great experience!"

優點： "Airplane is well kept. Snacks are available near the beverage area."

優點： "Staff- the ladies in flight were very friendly and courteous."

優點： "The flight went well and the 3 meals were interesting. The staff was professional."
缺點： "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."

優點： "Airline crew was super nice and helpful, attentive, and the plane was very clean."

優點： "Everything was perfect - crew, food, service, comfort, entertainment."

優點： "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."

優點： "The Japanese flight attentants were excellent. Entertainment was excellent"
缺點： "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."

優點： "Finally arriving"
缺點： "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."

優點： "Everything"
缺點： "Free Wi-Fi would be nice"

優點： "Japan Airlines is very good. They have good service, safety, and customer care."
缺點： "Economy seats are a bit tight."

優點： "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
缺點： "There was nothing I didn't like about this airlines."

優點： "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
缺點： "Can't think of any"

優點： "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."

優點： "staff was pleasant, friendly and helpful."
缺點： "turbulence was awful."

優點： "Service & Food"

優點： "Good food, and entertaimet!"
缺點： "Chair is way too hard."

優點： "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."

優點： "The crew was very well mannered."
缺點： "Trying to find the JAL counter at Hong Kong International Airport. There is no counter for this flight since it is run by Cathay Pacific."

缺點： "Great"

優點： "Nice flight with good crew service."
缺點： "Nothing"

優點： "food and service"

缺點： "Ensuring passengers left room for everyone's bags. There was a man who put many items up above leaving me no room for my bag in the bins >:("

優點： "機組人員很貼心"
缺點： "無"

優點： "提供牙刷、拖鞋、眼罩的設備，不用怕肚子會餓!"

優點： "They were helpful"

優點： "Boarding on time and the flight arrived earlier than schedule."

缺點： "It was lovely to have a meal but there was no beverage service. Not even water. It may have been because of the strike."

缺點： "桌子太小。菜盤太擠。包裝蓋子都不好放。椅背袋資料太多太擠。盤子等太輕容易翻倒。"

缺點： "Snack wasn’t offered even though it was on the menu"

缺點： "Food needs to be improved. Other than that excellent travel experience."

優點： "Seat is very comfortable..."

優點： "My trip to Houston to Manila on December 27,2018 is very inconvenient You have to wait in line to used the toilet becouse Two toilet is out of order . Again very inconvenient flight BR51 toilet between economy plus and economy two toilet is out off order"
缺點： "Make sure that all the toilet in every flight is in order or working condition so that we don't have to wait in line just to used it . It is not acceptable if two toilet is out of order."

優點： "How much are you going to pay me?"
缺點： "F seriously my time is valuable"

缺點： "飛機太簡單"

缺點： "No comment"

優點： "Very confortable full flat seat (surprising on a short flight), very good food. Excellent service"
缺點： "Nothing."

缺點： "Comfort, I need to get to where I can fly first class"

缺點： "機組人員服務態度可以再加強"

優點： "Very friendly and attentive flight attendants, they made the 12.5 hour flight very enjoyable. Good selection of in flight movies as well."

缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"

優點： "飛機降落技術不錯"

缺點： "I was a bit surprised about their carry-on bag weight limit- a mere 7 kilos?"

優點： "Service"
缺點： "Seat width"

優點： "Even though the flight was only about 3 hours long, we were fed a full meal and shown a movie."

優點： "Cute and friendly flight attendants. Food was very tasty. Seat were amazingly comfy - no probs with sore bottom. Cabin area clean. Check-in was very easy."
缺點： "Think seats maybe 1-2" (2.5-5cm) closer than Asiana - knees hitting seat in front and if person leaned seat back, it would hurt."

優點： "Departure time"
缺點： "Meal was not good at all."

優點： "飛機新，"

缺點： "Flight is delay，take a long line for transfer, it makes me dizzy，got bad mood"

缺點： "Delay for 1 and half hour"

缺點： "Food was not really appetizing."

優點： "Great seats!"

優點： "Everything is perfect"

優點： "Fast and friendly service of the flight crew, The captain keeping us informated of turbulents and flight arrival time."
缺點： "Hard to sleep on international flights , especially when they last more then 8 hrs. I like that they are early morning flights . Not sure how to battle jet lag after a long flight. If Eva air could make a video / on board flight video on how to battle jet lag ."

優點： "Flights with EVA are typically very good. A fine airline."
缺點： "I had a layover in Taipei of 1:20. But the boarding from Hong Kong was 1:30 late. So I missed my connection in Taipei to Chicago and also another flight on American Airlines from Chicago to my home."

缺點： "A boarding pass ahd to be printed at the airport"

優點： "EVA Airlines was a wonderful experience from the beginning all the way to the end. From checking in to receive boarding passes, boarding, stewardess, the food, everything was wonderful. They were always pleasant and had a smile on their face. When my trip was changed by the website (vayama) to fly back to the states, EVA Airlines went above and beyond to make sure I was taken care, placed on another flight, and made it home to get to work the next day. They didn’t have to take care of me, but the did and the professionalism is amazing! I’m very pleased with this airline and will fly with them again!"
缺點： "N/A"

缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"

優點： "Seat is reasonably comfortable in Eco Plus"
缺點： "Flight departed 30 minutes late, gate in SFO was a mad house with no practical lounge options for *G (must use UA Club in T3 which is a 10-15 minute walk). Please also give more than a thimble of water / beverages - serving sizes are tiny compared to US airlines."

優點： "My surprise business class hello kitty class"
缺點： "That my flight wasn’t longer lol"

優點： "Service is excellent, re entry to custom was outstanding, was help when ITold the lady my flight boarding time is within next 30 mons"
缺點： "None"

優點： "Clean and efficient. Catered to our needs. Definitely would travel them again."

優點： "Good.service n clean. staffs are helpful.Will recommend to friends"
缺點： "On my flight they are few crying babies could' not relax.Babies take turn to cry."

優點： "I like everything nice servuce"
缺點： "Nobe"

優點： "Very impressed with the plane amenities and features. Delighted with the warmth hospitality of the crew."

缺點： "沒有機上娛樂"

優點： "Organized and timely boarding . Agents pleasant and smiling"

優點： "Staffs are all very polite and well mannered"
缺點： "Nothing"

優點： "請空姐給枕頭跟毛毯，雖然他很忙還是很快送來了"
缺點： "咖哩餃是冷的，難吃"

優點： "Premium economy that is the best we’ve had . Better amenities, food, service than any other airline we’ve tried"

優點： "Comfortable premium economy seat. Nice crew."
缺點： "Vegetarian meals were repetitive and pretty boring and devoid of any source of protein."

優點： "Everything"
缺點： "Nothing"

缺點： "Good everything"

優點： "Entertainment, crew and food"
缺點： "Seat space"

優點： "機組服務人員很週到"
缺點： "沒有"

優點： "Friendly and smiling"
缺點： "No fruits after service for dinner"

優點： "Nice flight, nice crew, night food and nice on board equipment."
缺點： "No air bridge from Gate 213, It takes transfer bus to Gate 554. It is uncomfort under such hot and humid weather condition."

優點： "服務人員非常親切"
缺點： "飛機非常的舊，食物不好吃，感覺有跳蚤"

優點： "，很舒適餐點很棒服務很好"
缺點： "希望班機準時開行"

缺點： "食物沒有很美味，希望可以改善 !"

缺點： "雞肉餐雖然肉不多，飯很多，但是有些飯粒生硬不熟。"

缺點： "太擁擠，太多航班共乘"

缺點： "耳機很不舒服 餐點"

缺點： "航班太少. 可以增加多ㄧ點航班"

優點： "The crew was so attentive and hospitable"
缺點： "Not enough let room, I’m 5.9 and it was uncomfortable for me."

優點： "Crew was great."
缺點： "Boarded an hour late."

優點： "座位舒適，食物好吃，服務人員很有禮貌"
缺點： "沒有"

缺點： "飞机check in always late,机上根本连一人一部电視机都沒有，更何況别希望要看任何电影，食物差。 Tinawaty"

優點： "餐點很美味"
缺點： "航班的飛機窗有點髒，玻璃上面有上一位旅客留下的油漬"

缺點： "電視屏幕太細太舊"

優點： "艙內設備乾淨"

優點： "Service was very good"
缺點： "Chairs in business class in A 330 were not too good in my view"

缺點： "電視機太小了，而且那屏幕根本很難看得清晰，太朦了。飲料沒什麼選擇，只有茶和咖啡。"

優點： "The airplane was new and clean."
缺點： "Flight was delay"

優點： "Quick easy boarding"
缺點： "Food"

缺點： "- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude."

優點： "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
缺點： "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."

缺點： "I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future..."

缺點： "登機分區呼叫不明確，服務人員重視販賣免稅商品遠超過服務乘客，飛機上娛樂系統沒有聲音"

優點： "Love the airline and how they treat their guests"
缺點： "They movies on demand kept skipping in voice....but love the selection of movies"

優點： "Great onboard staff. Very clean and efficient."
缺點： "Flight was slightly delayed. Lots of confusion and no information in English. Competing with two other big flights at same gate for Madrid and Rome. Wasn't sure whether I was supposed to be boarding."

優點： "I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again."
缺點： "Nothing I didn't like."

優點： "服務很好"
缺點： "沒有個人娛樂系統 近五小時航程很難捱"

優點： "差不多要下機才吃到晚餐, 份量十分少.一個76歲的老人家都説不夠."

優點： "The flight was at the end of Thanksgiving weekend and was completely full, but the check-in, boarding, and in-flight service were all efficient and attentive. Food was pretty good, and the economy fares were very competitive. First time on CA, and would definitely use them again."
缺點： "One rude gate agent at SFO named Lisa."

優點： "I didn't feel crammed."
缺點： "Food was not great. No diet soft drinks."

優點： "Staff is friendly and accommodating"
缺點： "The cleanliness of the plane"

優點： "Everything is good & went fine!"
缺點： "None."

優點： "Friendly and efficient crew"
缺點： "The food in economy was not very good. A few pieces of fatty pork over rice."

優點： "Lovely gracious Staff."
缺點： "One negative employee. Not so comfortable seat on new plane."

優點： "It was very organized ."
缺點： "Nothing ."

優點： "Restrooms were clean. Had 2 empty seats beside me - excellent"
缺點： "Earphones were bad bcoz no sound could be heard. Stewardesses were too busy or could not understand english"

優點： "Plane and entertainment. The "family couch"."
缺點： "The flight attendants. With the exception of a couple they were very impersonal, and cold. Rushing through services, basically throwing food at you. They would get you what you needed, but always seemed to be a hassle. If it wasn't for the nice new plane and couch option I wouldn't consider flying them again. I was expextinf much better service from an Asian carrier."

優點： "Boarding was disorganized"

優點： "Staff was wonderful! Very friendly, attentive and courteous! Food was good."

優點： "Friendly staffs, decent leg room, boarding process was smooth"
缺點： "A little limited on movie selections & food was ok"

缺點： "Flight was delayed"

缺點： "Flights were delayed taking off from LAX and Taipei."

缺點： "座長榮班機"

缺點： "On time!"

優點： "I arrived at my destination."
缺點： "The food was not very good. Amenities such as toothbrush or mouthwash should be available on long haul flights."

優點： "I liked that the crew were very attentive and smiling."
缺點： "The flight was bad because of the passengers who had no sense of personal space."

優點： "Helpful friendly staff serving on a clean, modern plane, with meal service on even two hour (international) flight. Great value."
缺點： "Most flight attendants have only limited English ability, but it’s enough for basic communication. Very friendly and helpful in Chinese though!"

優點： "The crews treated me with respect and the seat was okay being for economic seat."
缺點： "It’s my first time flying with China Southern. I have no comparison at this time."

優點： "The food was excellent for airline food. The crew were very nice."
缺點： "I couldn't get the wifi at Beijing Capital Airport to work with my American computer no matter what I did..."

優點： "Crew was great with service even though they must have been super tired from the flight."
缺點： "More leg-room and space to stretch."

優點： "One person went out of his was to get me an emergency exit row seat. I was not able to pre-select a seat when buying my ticket. When I phoned and spike to someone, I got a vague response."
缺點： "The selection of in-flight movies was poor. My individual entertainment equipment was faulty. The crew was not helpful in fixing this. The dinner meal was heavy on the grease but snack sandwiches delicious. The cabin crew was not very attentive."

優點： "The crew was good and spoke reasonable English."
缺點： "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."

優點： "Crew was communicative. Great entertainment selection"
缺點： "WiFi didn’t work but it was told it may not"

優點： "fast boarding time Premium Economy"
缺點： "entertainment system keeps crashing even after hard reset, Premium Economy class seat limited space not worth that upgrade. They're switch back to Boeing 777-ER from the new Boeing 787."

優點： "They assigned me the last seat abutting the bathroom in the back of the plane. It was the smallest seat with zero leg room. The seat itself had zero cushion. And because the back of the seat is against the wall of the bathroom it could not be leaned back either. The entertainment screen is so close to my face I could not look at it directly. I was probably the only Black guy in there. I wonder how they found me that seat. It was a Nonstop flight, I will fly China Southern every chance I get because I just want to get from point A to point B. But, I'll be asking more questions about my seat assignment before accepting it."

缺點： "I wasn't on it"

優點： "The flight crew. Excellent"
缺點： "Both ways through Guangzhou my flight was changed proving tricky without any Mandarin skills."

優點： "Fav in crew inattentive/ and reluctant to enforce any airline guidelines"

優點： "Food, entertainment, solid"
缺點： "Flight got rerouted to Chicago because of snow. Airline abandoned us for almost 10 hours. No one knew where to go, what to do. That part was horrible after a 15 hour flight."

優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."

優點： "Very efficient with such a short layover in Guangzhou."

優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."

缺點： "Very good"

優點： "10 abreast in economy. A380 didn't feel big. Reminded me of 747. Crew was efficient, nice and polite. Food was mediocre. Two meals ran out wine."
缺點： "I hate Guangzhou airport. It's huge but requires miles of walking. Needs a shuttle or tram. I spent Y20 electric cart, so I could catch my flight. Other Chinese airports have trams between terminals. Donald"

優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."

缺點： "They broke my luggage, and refuse to pay."

優點： "Leg room, food, many opportunities for drinks throughout flight"

優點： "Nothing"
缺點： "I fact that though I have Elite Plus status in the SkyTeam alliance I didn't have an upgrade and people who have no status were given upgrades!"

缺點： "the flight left 45 minutes late, food was bad"

缺點： "The flight is to late to leave Shanghai and the people in the airplane all the time was angry with me and with bad face to give anything. I hope my fly to Canadian be different."

優點： "I thought that the trip was fast and everyone was efficient.I"
缺點： "I expected that I would have the priviledge to check in 2 bags but was informed that I had to pay 400+rmb extra last minute to include my 2nd bag. The zipper on my suitcase had been opened by someone and now will not properly close after I retrieved my bag when I arrived in Incheon International airport in South Korea. I hope that I will not have problems with my suitcase when I complete the last 2 parts of my trip back to the U.S. from Korea"

缺點： "They missed on friendliness. The welcome is rehearsed and not sincere. The stewardess do their job without smiling. Need more training."

優點： "The Cabin was clean, seats were new, usb charging port was a nice touch."
缺點： "The food was really poor."

優點： "nice onboard entertainment system."
缺點： "lost my luggage ;-("

優點： "The plane was nice and the flight was smooth."

缺點： "Very limited program."

優點： "Very few or none options for none red meat eaters."
缺點： "Food"

缺點： "bad China eastern company on return trip from Shanghai"

缺點： "I really had bad experience with china southern airlines. The flight from Ha noi to Guangzhou was delayed about 7 hours by mechanical problem. I got in the airplane, then had to get out by the problem. I arrived in GZ about 12am. the wheel of my suitcase was broken. I did go out and asked a staff, but she said that you should claim inside near baggage claim. So it means that i could not go inside, so i got out already. - The flight today from Guangzhou to Ha noi was delayed 1.5hours. It was really terrible experience with the airlines. The food was bad."

優點： "Early arrival, entertainment was good."
缺點： "cramped seating. long lines for restroom"

優點： "The business seat, the availability of Chinese food."
缺點： "Don't know how to serve a client. Not very responsive, don't give away menu, no wine list."

優點： "On time, promotly service."

缺點： "Our flight was delayed although this might not have been their fault."

優點： "- Nice modern 777. - Modern touch screen entertainment displays in each headrest. Movie choices were good. -Polite flight attendants that spoke good English."
缺點： "-Poor job ensuring passengers followed announcements and safety requirements. -Limited meal choices with poor quality ingredients. -Poor hub city. Guangzhou is not a great place to have a long layover."

優點： "Crew"
缺點： "No entertainment Chinese dishes , alternative Russian .?"

優點： "I am trying to think of something positive to say but nothing is coming to mind."
缺點： "Flight was delayed. Staff was unorganized and had no clue what was going on. flight was delayed again and again but the staff at the gate neglected to inform the customers who were waiting for hours what wasn't going on. And to top it off, they couldn't speak English..."

缺點： "Same as above except it was better when we arrived in Hanoi."

優點： "Flights to the interior are always late, and so I was pleasantly surprised that this was not too late!"
缺點： "Food is typically not very good...pack your own!"

優點： "Flight was on time in boarding. Landed ahead of schedule."
缺點： "The attendants were ok. Food was below average. The juice tasted fake."

缺點： "the flight was delayed and we ended up staying at the airport for more than 12 hours to wait for the next flight."

優點： "4 hours delay"

優點： "Every flight on this trip was on time, and the baggage came out on time as well. Considering that airplane food isn't usually the best, I was satisfied with the food."
缺點： "The portion of the meals could have been a bit bigger. The other passengers were quite noisy and loud, even when it was clearly time to be quiet with the lights out and everyone sleeping, but the airline can't do much about that."

缺點： "Like always, never tells you why the plane is delayed for boarding. Flight end up left PVG 2+ hr late."

缺點： "Shouldn’t have babies or small kids in the business class"

優點： "Everything"

優點： "There was a good amount of leg room for an economy seat"
缺點： "I wish it had more movie options"

優點： "The crew are amazing"

優點： "Crew was very good and professional, yes the seats were comfortable"
缺點： "I think the Xiamen knows how to run an airline."

優點： "Crew was nice"
缺點： "It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip."

缺點： "Hope to keep departure on time !!!!!!"

優點： "The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all."
缺點： "The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success."

優點： "The crew was great, and seat was comfy compare to other European airlines seats"
缺點： "Less salt in the food would’ve been better"

優點： "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
缺點： "Helpful, courteous, and well-informed Xiamen representatives."

優點： "crew is ok though not much speaking english"
缺點： "no other comment"

優點： "Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!"
缺點： "The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure."

優點： "Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine"
缺點： "IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!"

優點： "Just good overall. Beats any American carrier (which is not saying too much!)."
缺點： "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"

優點： "You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad .."
缺點： "How you guys gonna do for it ?"

優點： "Getting off of the plane"
缺點： "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."

優點： "None"
缺點： "I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!"

優點： "Nothing"
缺點： "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."

優點： "Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation."
缺點： "First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week."

缺點： "Why is my passport number wrong?"

缺點： "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."

優點： "Nothing"
缺點： "Airplane was loud not with crying babies but passengers yelling over one another. Food was mediocre, and plane had no entertainment consoles."

優點： "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
缺點： "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."

優點： "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
缺點： "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."

優點： "Clean plane. Left on time. A little more seat room than many other carriers."
缺點： "Poor selection of movies. Want more light comedy"

優點： "Nothing. never boarded. Took the train instead."
缺點： "1 hour connection. I missed my flight because the flight out of LAX got delayed."

優點： "Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time."
缺點： "Lounge could be improved. Does not compare to other Airlines Lounges."

優點： "1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing"
缺點： "1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve"

缺點： "I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest."

優點： "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
缺點： "Some obstacles with early morning arrival and communications"

優點： "The flight crew was kind..really hard working.."
缺點： "I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare"

缺點： "Nobody could rearrange any flights for me, zero help!"

缺點： "They cancelled my ticket I had to purchase my ticket again"

優點： "food is great"
缺點： "check in time is too long (about 1 hour)"

優點： "Seat were comfortable , staff friendly"
缺點： "The long layover"

優點： "Nice new plane, efficient crew, lots of food ... if a bit bland. Airline provided a free hotel in Ciamen for the overnight."
缺點： "Terrible paper shuffle in Shenzhen getting a require temporary visa, because the leg from Shenzhen to Xiamen was domestic. 2 hours or paper shuffle during which they took away our passports, with no guidance in English about what the heck was happening"

缺點： "The front dest and customes have horrible attitude! They will ingore you."

優點： "All announcements in Chinese and English. They keep feeding you."
缺點： "Lots of checkpoints but hey. Why complain about them trying to keep us safe."

優點： "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
缺點： "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."

優點： "The food was good and staff was friendly"
缺點： "Uncomfortable"

缺點： "The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou."

優點： "Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full."
缺點： "It is difficult to get in touch with the English Customer service."

優點： "Crew and staff are professional and worked well together, fairly efficient"
缺點： "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"

優點： "Hostess"

優點： "Crew was excellent"

優點： "Crew was friendly."
缺點： "couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again."

優點： "International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!"
缺點： "No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements)."

優點： "Excellent, friendly service on a terrific plane. More leg room than the average (American) airline for a long flight. Had to call Customer Service. They were as helpful as they could be."
缺點： "There was no computer check-in even for people with no bags to check. Long wait on line to check-in. Probably could use more staff at airport. TSA wait that night was also very long. Not Xiamen's fault of course."

優點： "Overall Ok"
缺點： "They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken"

優點： "GOOD Service, Great Priceing!!!"