每天清潔，並在 上海飛往 台北的機艙內安裝HEPA高效濾網
長榮航空, 中華航空和中國國際航空都已經豁免了從上海 到台北的機票更改或取消手續費。請在他們的預訂網站上再次確認相關條款與政策。
優點： "The crew was very nice and helpful."
缺點： "This is not related to the flight itself, but EVA could do a better job of communicating useful information on its website. Because of covid 19, Taiwan recently banned foreigners from entering Taiwan. I was concerned that this might affect my travel plans since I needed to change planes in Taipei. A clarification of this policy on EVA's website would have been VERY helpful, especially since their phone lines were completely overwhelmed."
優點： "Take the flight that takes out of SFO right after midnight. Gets you there with less than an hour layover and you are off to BKk. Once I got to BKk my bus was ready and I was in Pattaya by noon. Smoothest trip so far"
優點： "The crew was amazing, boarding was quick and easy, seats were relatively comfy"
缺點： "The food was legit terrible. Bad flavor, mushy weird and just not good"
優點： "Seat was comfortable and food was nice."
缺點： "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
優點： "Boarding on time and the flight arrived earlier than schedule."
優點： "This is a bit weird, but it was the first time I flew Eva economy. I've taken this route many times in business and it would take pages to go through all the things that EVA does right in business class. So I was stunned when my first time in economy was so incredibly impressive as well."
缺點： "I'm really picky and there's nothing more I could have wanted in an economy flight experience."
缺點： "We were traveling only with carryons. The body of carry on itself weigh more than 5 pounds. The check in guy were being difficult just for four lb extra and made us check in one bag which caused us inconvenience later going through baggage claim. Inside the flight passengers had heavier luggage."
缺點： "The food"
缺點： "Seat space is too small. When serving drink and food, the crew put drinks tray above my head ,and passing food to other passenger right on top of my foods, I have to stop to eat . EVA Crews need to be train, learn how to more respectful, more professional...."
優點： "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
缺點： "No complaints."
缺點： "Rude customer service. Hard to understand English. unhelpful staff. Flight was delayed an hour and a half and during the entire time waiting in the lounge, the staff did not notify passengers about the delay until the new boarding time. Updates along the way would have been appreciated."
優點： "Very comfortable flight, many amenities included. Meals were excellent. Hospitality was exceptionable."
優點： "Premium Economy was worth the $$. Especially when the 1st leg of the flight was 15+ hours. My wife was able to sleep 7+ hours. Comfortable and spacious chairs, with good recline."
優點： "Everything normal except food"
缺點： "三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。"
優點： "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
缺點： "For such a long flight, the seats were too small and not enough leg room."
缺點： "Boarding seemed hectic. Instead of boarding by row, it seemed like everybody at once."
缺點： "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."
優點： "Good food, lots of space, clean plane and friendly flight attendants"
缺點： "Delay for 1 and half hour"
優點： "My favorite part of the meal was the pork congee"
缺點： "The beef sukiyaki was bland as well as the chicken and rice. I would love to add some soy sauce"
優點： "Good service, very nice plane, good food and low cost,it’s everything you should expect from an airline company"
優點： "The crew was very friendly and fast help with passengers needs."
缺點： "On long flights over 6 hours , I find that seats become very uncomfortable . I do stand up and stretch if it is available to do so. After 10 hours of flight travel my legs , back, and neck are very stiff and sore."
優點： "The food was delicious and a majority of the staff members were nice and help full"
缺點： "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
優點： "I️ loved the mall in Taipei!! It was fun to browse around the different stores while waiting for my flight. I️ also loved how easy It was to fall asleep on this aircraft."
缺點： "I️ didn’t like how close the seats are to eachother. I️ slept fine however I️ often found myself leaning on the person next to me . Also my neighbor kept coughing but that’s out of talks controll. Overall this was an amazing experience and I️ am happy. With yalls service."
優點： "Crew was nice"
缺點： "Small seats."
優點： "food is good"
缺點： "night hour flight"
優點： "Comfortable flight. Crew were friendly and attentitive."
缺點： "English speaking movie content was sub par."
缺點： "剛上飛機時，先去廁所，但感覺好像沒打掃過的樣子，讓我嚇一跳，按沖水也失靈，不知何故？後來再去上就乾淨多了，並且可以沖水，但後來我都再換別的位置上廁所。Shan Tzu Cheng"
優點： "Crew and service were great."
缺點： "Food to asian. Entertainment limited and to asian."
優點： "Nice staff good movie selection good flight"
優點： "Flight was on time. Plane was clean and facilities were kept in good order. MUCH better than flying on United."
優點： "Very modern airplanes. I love the fact that I'm able to tack the conditions and location of the flight on the screen in front of me, watch movies and all sorts of entertainment. Menu is delicious and staff super professional and well trained. Thanks."
優點： "Great service, crew felt happy with their job"
缺點： "It was a really turbulent ride"
優點： "Liked the way they do their boarding Comfortable flight"
優點： "On time. Overall OK"
優點： "Given an exit seat. Crew were excellent. Service was superb."
缺點： "班機delay沒通知 大陸人太吵"
優點： "Service by flight attendants, food, cleanliness, overall travel"
缺點： "One attendant was bit rude at Taipei airport EVA boarding counter"
缺點： "On time!"
優點： "Trip from JFK to Wuhan was a pleasure unfortunately flying to China has great problems if you are Transit passenger as Iowa's continuing to Bangkok Bangkok"
優點： "The seats were soso. But the crew members were pretty good"
缺點： "They need a bugger plane"
優點： "Helpful friendly staff serving on a clean, modern plane, with meal service on even two hour (international) flight. Great value."
缺點： "Most flight attendants have only limited English ability, but it’s enough for basic communication. Very friendly and helpful in Chinese though!"
優點： "The crew was good and spoke reasonable English."
缺點： "We boarded the plane on time and left the gate then waited for 40 minutes after the scheduled departure time to take off. There were no individual entertainment screens."
缺點： "Never fly again."
優點： "The crew members are excellent."
缺點： "The food options and the took off time."
優點： "They assigned me the last seat abutting the bathroom in the back of the plane. It was the smallest seat with zero leg room. The seat itself had zero cushion. And because the back of the seat is against the wall of the bathroom it could not be leaned back either. The entertainment screen is so close to my face I could not look at it directly. I was probably the only Black guy in there. I wonder how they found me that seat. It was a Nonstop flight, I will fly China Southern every chance I get because I just want to get from point A to point B. But, I'll be asking more questions about my seat assignment before accepting it."
缺點： "I wasn't on it"
優點： "On Time departure, Attentive crews."
缺點： "It would be nice to see a smiley faces from all the cabin crews while providing services."
優點： "The flight crew. Excellent"
缺點： "Both ways through Guangzhou my flight was changed proving tricky without any Mandarin skills."
缺點： "There was an hour delay but the ground crew never announced it over the intercom. Ever ground crew said a different time of when we were going to board."
優點： "Was ok overall."
缺點： "Harbin airport is not efficient. Gate goes out to the cold. The airline is fine, the international terminal isn't .no entertaiment and they wouldn't let you use any eletronic device."
優點： "Great service."
缺點： "Need “brown” paper towels for the bathrooms, not just facial tissues."
缺點： "Very good"
缺點： "no tv/ personal entertainment. feels like a budget flight. delayed flight"
優點： "flights were on time though luggage my be delayed, itwas handled very well."
缺點： "wish the food would be more consistent. the beef w/ rice and pork with rice delicious, but the beef with mash potato, fish with rice or fried noodles with beef wasn't good at all and they happened to be on the international flights."
缺點： "Lost my baggage"
缺點： "A bit cramped"
缺點： "the flight left 45 minutes late, food was bad"
缺點： "The flight is to late to leave Shanghai and the people in the airplane all the time was angry with me and with bad face to give anything. I hope my fly to Canadian be different."
優點： "I thought that the trip was fast and everyone was efficient.I"
缺點： "I expected that I would have the priviledge to check in 2 bags but was informed that I had to pay 400+rmb extra last minute to include my 2nd bag. The zipper on my suitcase had been opened by someone and now will not properly close after I retrieved my bag when I arrived in Incheon International airport in South Korea. I hope that I will not have problems with my suitcase when I complete the last 2 parts of my trip back to the U.S. from Korea"
缺點： "They missed on friendliness. The welcome is rehearsed and not sincere. The stewardess do their job without smiling. Need more training."
優點： "Flight attendants very attentive."
缺點： "Severe flight delay caused me to miss 3 connecting flights, causting me a lot of money to rebook."
優點： "The Cabin was clean, seats were new, usb charging port was a nice touch."
缺點： "The food was really poor."
優點： "nice onboard entertainment system."
缺點： "lost my luggage ;-("
優點： "The plane was nice and the flight was smooth."
缺點： "Very limited program."
優點： "The flight was on time. Meal was fine. Rice with chicken or beef. Wine or beer with meal."
優點： "Because of our 8-hour layover in Guangzhou, China Southern gave us a free hotel room 30 minutes from the airport, which included a free buffet breakfast. The bus to the hotel was also complementary. Also, they fed us twice on the trip from LAX, and once more on the flight to Hanoi."
缺點： "The food was okay but could be improved. Also, the online check-in system for our flight from LAX was unavailable."
缺點： "I really had bad experience with china southern airlines. The flight from Ha noi to Guangzhou was delayed about 7 hours by mechanical problem. I got in the airplane, then had to get out by the problem. I arrived in GZ about 12am. the wheel of my suitcase was broken. I did go out and asked a staff, but she said that you should claim inside near baggage claim. So it means that i could not go inside, so i got out already. - The flight today from Guangzhou to Ha noi was delayed 1.5hours. It was really terrible experience with the airlines. The food was bad."
優點： "The crew was attentive, and flights left on time."
缺點： "Had to clear customs twice. We had to get off the plane and get back on. Major pain, but it saved us money transferring to a domestic flight before taking the same flight internationally."
優點： "On time, promotly service."
優點： "Singapore to Guangzhou was good. Crew helpful. Reassigned our seats so my spouse, who sprained her ankle, could keep her foot up."
缺點： "Our flight was delayed although this might not have been their fault."
優點： "Punctual departure, early arrival. Cabin crew was very attentive. Plenty of drinks to keep hydrated. Lots of movie and entertainment choices."
缺點： "Seat cushioning was worn out...not so comfortable for a long flight. Limited leg room. Unless you were seated at the beginning rows of the food service, there was only one food choice left. Also ran out of snacks for the back rows."
優點： "Contact with the crew"
缺點： "One passenger claimed "he was not well" The procedure took 2 hours of the lives of 300 people. Impossible. The passenger looked okay, may be he had a phobia or may be he just wanted to get a better seat, which in the end he did. I did not have enough space in my seat 38A because the neighbor leaned constantly over to me. I moved away to a seat where there was no movie."
優點： "Our flight was great. Seating was spacious. The crew was very attentive and friendly. The food was actually good. When our return flight arrived late in Guangzhou because of a delay there was an attendant to greet us and made sure we made it to our connecting flight. Would definitely use this airline again."
缺點： "No entertainment Chinese dishes , alternative Russian .?"
優點： "The comfort"
缺點： "Food choices were terrible"
優點： "My flight was delay for 4 hours. For no reason.. everybody was upset And unhappy waiting for the flight. I had a buisness meeting as early as 8:00 the next day which I had to move. That delay as no reall good reason. And the rest of the flight I was to engry."
優點： "I am trying to think of something positive to say but nothing is coming to mind."
缺點： "Flight was delayed. Staff was unorganized and had no clue what was going on. flight was delayed again and again but the staff at the gate neglected to inform the customers who were waiting for hours what wasn't going on. And to top it off, they couldn't speak English..."
優點： "Food was excellent, especially the beef tenderloin dinner. Crew was generally attentive and helpful."
缺點： "Initially seat would not adjust. Crewmember was able to fix it though."
缺點： "Lost my luggage"
優點： "Flights to the interior are always late, and so I was pleasantly surprised that this was not too late!"
缺點： "Food is typically not very good...pack your own!"
缺點： "The boarding is caotic, the staff didn't communicate well about the delay, the plane is old, basically no entertainment, no USB charging, food was social"
優點： "Everything went well!"
優點： "Crews in this part,LA to Delhi was good & comfortable inspire of language problem .Boarding is good"
缺點： "Very difficult to contact before boarding ,like for food options .language problems & food without egg,chicken,fish difficult to manage"
缺點： "There was no WiFi offered. This really needs to change"
缺點： "the flight was delayed and we ended up staying at the airport for more than 12 hours to wait for the next flight."
優點： "Clean aircraft helpful staff"
優點： "Staff was very nice"
缺點： "Flight delayed, again. Blankets smelled molding or worse."
優點： "nothing in particular"
缺點： "cold, inattentive crew, United premium economy product is not worth a pretty penny it charges"
優點： "Flight attendants were proficient and courteous."
缺點： "The seats are horrible and gave me backache. Hardly any cushion that could provide any form of comfort to an 11 hour flight and the recline was nonexistence"
優點： "Had the whole of 3 seats to myself. Was a fast and pleasant and direct flight. Flight attendants gave me the option to take the row. Nice of her."
缺點： "Food selection and tastiness ... room for improvement."
優點： "The inflight entertainment that’s all"
缺點： "Better crew and food"
缺點： "Delayed flight, seat didn’t recline"
優點： "In flight entertainment was very good."
缺點： "Departure was 45-60 minutes late because the plane arrived late. We sat on the runway for ~ 20 mins after landing in Chicago because there was no available jetway. Passport “spot check (?!) at jetway for all deplaning passengers created a slow crush once we left the plane."
優點： "good movies to choose from"
缺點： "slimline seats on a 12+ hour international flight are torture"
優點： "the crew was amazing and pleasant."
缺點： "everything went well and what i was expecting."
缺點： "Sits not suitable for long distance travel"
缺點： "Less time with seatbelt sign on."
優點： "The variety of TV shows."
缺點： "The flight attendants just didn't seem to care The food was so salty. The air conditioning made me cold and sick."
優點： "- Food was good, (3 cup chicken) - Ontime departure - Early arrival - Friendly attentive staff"
優點： "Everything was in schedule. Bonus was those smaller extra foam pillows in Polaris."
優點： "Made great time despite being grounded for over 1.5 hours due to PVG ground control. Only arrived 10 mins late."
缺點： "Got bit six times by a rogue mosquito that made it onboard during boarding."
優點： "Entertainment, and leg space."
缺點： "Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket."
優點： "On time and flight crew were very courteous and professional."
優點： "I typically dont fly with united, and this was a typical experience, staff was not friendly, terminal and gate change at last minute after I walking all the way to the gate, then another delay after we were boarded, now this was more airport related then United, but after they told us it was a 45min delay someone asked if we can use our phone or computer and the answer was a stern no with no explanation until someone got really upset, just not a professional experience, and this was why I don't fly united. But I had no choice this time."
優點： "fast take off and good service."
缺點： "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"
缺點： "Rude flight attendant. White, old, male, with half shaved head. Uncomfortable seats. Awful food"
優點： "Flight was on time and on schedule,"
缺點： "The cost of a one way ticket was more than a return flight The entertainment system did not work, no movies were accessible on the entire plane for the 12 hour flight. Meals were OK but nothing fantastic to write home about Seat were crowded for eccomomy class, I flew on Emirates on my way to Zurich, for 60% of this flight cost, and would give them a solid 9 or 10 rating our of 10. This was an old plane, 747 Jumbo, Looked tired and was loud inside."
缺點： "The yogurt that was served in business class was out of date by 10 days"
缺點： "No entertainment screen on each seat, just old TV far away. Very boring on this trip"
優點： "Food and service not bad. Flight on time."
缺點： "No individual entertainment. One snarky light attendant. Little leg room. Terrible selection of films for all passengers. Have to get United app on ground--need this to be communicated better, on website, before boarding, and onboard."
優點： "Early arrival"
缺點： "Waiting for docking spot."
優點： "The flight attendants were top notch."
缺點： "It was a very nice flight."
缺點： "For a long flight, it's inexcusable to have no wifi working for both my flights. I'm very dissapointed as this was very uncomfortable to fly internationally. While they did play a movie on the communal screen, was hard to see from my seat. Would of much rather paid more to fly with a nicer service"
優點： "Since the plane was an hour late, many with connecting flights worried about making their connections. It'd be helpful if there was a way to communicate with flights to know whether one would make the connection or not. trying to get off the plane in a hurry is stressful."
缺點： "United is no longer customer friendly. Personnel on ground are like robots. They no longer recognize loyal customers as the core. Stewardess and stewards are not courteous. The steward was chewing while serving food. No more what high standards are about. Just to get through with the job. Sad."
優點： "The purser was amazing. He set a high bar for personal service and caring."
缺點： "Lots of problems with seats around us (and ours) in business class. For a new airplane (787) that was surprising!"
缺點： "too much technical problems too long of delays,horrible"
缺點： "中文廣播人員結結巴巴都在亂翻譯，太不專業了 服務人員一直玩，講話好大聲，讓人不能休息，很不舒服 大家下飛機時，每間航班都會很有禮貌一直謝謝搭乘，UA871我沒感受到。"
缺點： "Los Angeles"
優點： "Movies on personal device"
缺點： "Was told at check in that my flight was delayed and would not make my destination today. When I asked if there was another flight I could get on, they told me the upgrade would be over $1000, and that it wasn't their problem. Rudest customer service I think I have ever dealt with! I won't ever fly united again!"
優點： "The pilot did a good job. However the cabin crew needs more training. Very rude and unattentive"
缺點： "Rude and incompetent staff on this flight. Plus the overweight/hot/sweaty/snorlax gentleman squeezing me into my window seat for 12hrs was pleasant."
缺點： "I had an annoying passenger next to me who was drunk fell asleep on my shoulder. Plane left 2.5 hrs late."
優點： "Crew service,food was excellent, entertain was ok except the audio no music selection to cannot choose individual music cannot forward or playback songs but overall it was an excellent flight especially Shanghai to Sfo trip"
缺點： "Supposed to be in San Francisco hours ago, but I'm still in the airport in Cabo. Thanks United."
優點： "The variety of movies and music to listen to. Very comfortable"
缺點： "The quality of food could be better. I always order a Hindu meal not because that's my background but because it has more flavor than a standard meal"
優點： "The plane was big and they made sure to keep you hydrated."
缺點： "Most of the airline staff were unbelievably rude. They wouldn't let me 91 year old grandfather get up to stretch at ask during the flight. They also told me to stay out of the way and sit down during a medical emergency when I got up because they needed a doctor."
優點： "Fight was 45 delay but still 10 minutes earlier arrived.that was very good."
優點： "They were helpful about getting me on another flight, however it didn't leave until the next day."
缺點： "My flight was cancelled, they wouldn't route me through another airport, nor would they offer me any compensation for the inconvenience and expense of having to be stranded another night.This is why I normally fly Alaska, instead of United. United needs to step up their customer service. I wasn't even given a seat. They said I had to actually go to the airport in order to get a seat. They could've upgraded me, or put me on a direct flight, but no, they didn't."
優點： "Comfortable seats on the long flight. The crew did their best to put together a vegetarian breakfast for me."
缺點： "It would be helpful to make meal choice an easy option as you are purchasing your flight, or checking in. More vegetarian options ready for guests on flight."
優點： "The crew are amazing"
優點： "Crew was very good and professional, yes the seats were comfortable"
缺點： "I think the Xiamen knows how to run an airline."
缺點： "They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take"
缺點： "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."
優點： "crew is ok though not much speaking english"
缺點： "no other comment"
優點： "The plane was very new. Good movies and tv shows."
缺點： "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."
優點： "Crew was friendly"
缺點： "To many transfers"
優點： "You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad .."
缺點： "How you guys gonna do for it ?"
優點： "Nice flight; very comfortable"
缺點： "Short flight; so no in-flight entertainment (no problem though)"
優點： "Upgraded to business class for free and service was amazing."
優點： "Crew's Services"
缺點： "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."
優點： "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
缺點： "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."
優點： "food and service"
缺點： "Had to process in and out of immigration then back into airport No transit area"
優點： "I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison."
缺點： "They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion."
缺點： "I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!"
缺點： "They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again."
優點： "The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all."
缺點： "They require us to get the luggage and check in again tomorrow."
缺點： "Nothing. I was sent to two long layovers in China and was told they were too long for them to take me without a visa for China. I was not told I needed one for any layover. I had to purchase a ticket on another site to get home or be stranded in Manila. Kayak doesn't have a customer service number to fix this."
缺點： "Why is my passport number wrong?"
優點： "the order of boarding the plane"
缺點： "food was dry"
優點： "crew was nice"
缺點： "food was dry"
優點： "Clean plane"
缺點： "Still a little more leg room but not as much as on the 787. Had to ask twice to get a Thai immigration form and the crew took an above average amout of time to pickup after the meals were finished."
優點： "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
缺點： "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."
優點： "Clean plane. Left on time. A little more seat room than many other carriers."
缺點： "Poor selection of movies. Want more light comedy"
缺點： "wrong food?"
缺點： "I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest."
缺點： "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"
優點： "The flight crew was kind..really hard working.."
缺點： "I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare"
缺點： "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"
缺點： "Nobody helped me switch my flight around, I hate you."
缺點： "They cancelled my ticket I had to purchase my ticket again"
優點： "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
缺點： "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."
優點： "Good was pretty good, with snack sandwich between meals. Drinks were offered often."
缺點： "The flight was delayed by 40 minutes."
優點： "The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play."
缺點： "Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be."
優點： "The food was good and staff was friendly"
優點： "Crew, comfort, food, entertainment."
優點： "The offerings of beverages and the choices were good"
缺點： "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."
缺點： "The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou."
缺點： "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"
優點： "Crew was excellent"
缺點： "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"
優點： "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
缺點： "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."
優點： "787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it."
缺點： "Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city."
優點： "They redirected me to other carriers"
缺點： "Show up and the flight was delayed 4 hours. No reason given. My layover in Xiamen was only 2 hours. They kept wanting me to fly the next day. When I complained loud enough they finally yielded and found an alternative to LAX."
優點： "on time food"
缺點： "no movies"
缺點： "The staff was rude and the flight was delayed twice."
優點： "Price, Opportunity to check out a city I never would have visited while on extended layovers"
缺點： "Lack of English or hard to understand English was a bit difficult to navigate sometimes with the airline and airports (especially I the Xiamen airport) - less of an issue for me because I'm pretty easy going and able to figure out things and plan ahead without many questions to airport or airline staff - but this could be difficult for a large amount of Non-Chinese speaking Americans with a less excited and curious outlook on travel :)"
優點： "Boarding was pretty quick."
缺點： "Seats were quite uncomfortable. Not much leg room."
缺點： "No issues, overall good experience."
優點： "Everything went smooth and the flight was uneventful"
缺點： "Online check-in did work for me. I had to wait in line for ticketing."
缺點： "There was cigarette smoke in the aircraft."
優點： "Comfortable and great online movies and TV."
缺點： "Staff was not very helpful!"
缺點： "Better food"
缺點： "Everything was excellent"
優點： "Die Stewardessen waren sehr nett"
優點： "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
缺點： "Minor gate change, not a big deal. Really not to much to complain about."
缺點： "It was freezing cold. So many people were sneezing, couging and sniffling."
優點： "Stop doing business with these crooks. They steal money and ruin trips."
缺點： "You ruined my honeymoon"
缺點： "Very limited English speaking programs/movies"
優點： "The flights were on time and the staff were very helpful with everyone’s needs."
優點： "the price"
缺點： "boarding process"
缺點： "All was fine"
優點： "I appreciated that they provided two full meals as well as a sandwich. Flight attendants were also consistently walking the aisles offering water. The movie selection was great. I have a lot of cons written down, but tbh for the price I thought it was comparable with other (domestic) flights I've had."
缺點： "There was definitely someone(s) smoking on the plane - cigarette smoke would waft through the cabin intermittently. Free wi-fi should be made available. My seat wouldn't stay reclined, so I had to push down on it the whole time. I took a flight from JFK to Taipei with a long layover in Taipei. No significant delays, but the boarding process in both areas was unorganized; everybody just kind of lines up in a large mass. Boarding doesn't actually begin until like 5-10 min before the stated departure time, so actual departure is also pushed back. However, we ended up arriving around the stated time so I guess it doesn't really matter."
缺點： "They did not inform me of a close to three hour delay."
缺點： "The whole experience with China eastern airlines. Will never book afain"
優點： "Loved the service and entertainment packages on the big screens. The meals are abundant."
缺點： "The provided headphones combine background music and sound equally with vocals drowning the latter out making the audio experience unbearable. I had to use my own headphones for quality sound."
缺點： "Baggage lost/delayed"
缺點： "My meal was a kosher meal as i requested and i was given three fruits!"
優點： "Pleasant. Clean. Entertainment worked. No real. Complaints."
缺點： "Are seats ever comfy in economy? These were nice and clean."
優點： "Terrible and unprofessional"
缺點： "the plane was downgraded from airbus 330 to boeing 737"
缺點： "The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports."
缺點： "Meals werenot good."
優點： "The overall service from arrival in Shanghai to arrival in Taipei. Everyone was so helpful and I got good direction from staff because of my language barrier."
缺點： "Just the long wait at the airport but still it wasn't too bad."
優點： "Good! I slept through the whole thing."
缺點： "Nothing ... all went well"
缺點： "Just horrible"
缺點： "They lost my bag and didn't know where it was until 4 days after. They were slow and not very helpful."
缺點： "Vegetarian options should be included in meals. I wish there were more movie options,l."
優點： "Not much.."
缺點： "The food, poor selection of movies!"
缺點： "Also delayed an hour leaving."
優點： "Food is good. Also, providing a real meal during a less than two hour flight is not common nowadays."
缺點： "Departure got delayed. Had to sit in the flight for 30 minutes on the runway."
缺點： "We didn't know movies were available until we saw others' screens when we were exiting the plane."
缺點： "It was delayed No responsibility"
缺點： "No more suggestion."
缺點： "炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳"
優點： "It left late"
缺點： "It was late."
優點： "The plane didn't crash"
缺點： "Everything other than the plane didn't crash"
每天清潔，並在 上海飛往 台北的機艙內安裝HEPA高效濾網
旅客在機艙內必須全程佩戴口罩， 上海飛往 台北的機上會提供口罩
從 上海飛往 台北的乘客必須檢測病毒抗體及檢查症狀
豁免更改費用。 搜尋 上海飛往 台北的彈性機票