Location is great, walking distance to main attractions
The room was very small, almost impossible to move arround for two people. Doors were not sealed properly, so all the noise from outside was heard also the cold was comming in. Breakfast area was really small and not suited for all guests. Only one round table, so some guests were standing or waiting for a place to sit
Staff was accomodating, but the room we were first assigned was unclean and clearly had a bed bug infestation.
Bed bugs in our room. We checked and noticed them immediately on the corners of the bed upon entering the room. There was a big dead one, and a bunch of droppings. A serious infestation. The staff was helpful relocating us to a room w/o them.
Small, basic, expensive, but clean
It was mostly clean and in decent shape for an older hotel. Location is great.
The double queen room was TINY, smaller than the average master bedroom. Night staff was great, morning staff not so much. No pool, no spa, very little parking, tiny room, and expensive. Maybe the cost is just typical San Francisco prices but it sure seemed alot for not much. Elevator quit working.
Room #308 needs a face lift..that's where I stayed the 1st time. However, the price was good and the staff friendly & helpful, and was close to my doctors/hospital. So I decided to come back & rm #309 was perfect. I brought my my own washcloths, & a few other things to make me comfy (my pillow & a throw) since I never use blankets/comforters that hotels/motels provide. I always put remote for tv in zip-lock, and I'm good to go!! Priced right plus free parking. I will always return here unless I'm with my Sweetie, then he foots the bill in 4 star hotels. I like coming here.
Good location - close to many city attractions.
Complimentary breakfast was a joke - one very sweet cookie wrapped in a foil. That's all.
very good location, close to the marina, restaurants.
breakfast was a joke; no fridge in the room; not so clean and very dark place
The office staff was friendly. There is an elevator which is a big plus. We stayed during Fleet Week, and we were happy to have a room for a reasonable price anywhere in San Francisco.
Lombard Street is noisy twenty-four hours a day. Although our room was in the back, there was still a lot of street noise.
good value for money, very helpfull staff! They have plenty of tips to discover the city. Very kind. Ideally situated to discover the city, parking available, busses nearby. Would recommend it to everyone!
It was just a place to sleep
Light bulbs burned out, one security lock broken, no lik for coffee pot so it did not work. The place was clean.
Close to downtown
The continental breakfast consists in a pastry (no choice). No choice, very poor breakfast, you have to eat in room, no other spaces. one day they didn't clean my room. If I would do one phone call, my phone was broken, I try to advice the staff but no way to resolve the problem. one night there was no space for parking, we had to park in another space, and we had to pay. very bad service, staff very rude.
With a stay at Surf Motel, you'll be centrally located in San Francisco, within a 5-minute drive of Palace of Fine Arts and Van Ness Avenue. Featured amenities include a 24-hour front desk and an elevator. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.