Poor garage entry and exit.Airconditioning not working.Noisy at rear.Very limited TV channels and only one language i.e.French.
It was close to the town
Hotel basis and tied looking
It's a very nice (for the money) small hotel in a resort town. It's a short stroll to all the action. The staff was very helpful, pleasant, and fluent in English. If you have a car the parking is worth the 10 Euros. The breakfast was standard, but will all the very good coffee you wanted, so in our book, well worth the 7 Euros Fifty per person. There is a nice quiet courtyard to sit in to enjoy a glass or two of wine (BYO). Wi-Fi was free and worked fine.
The room was small like many that have had bathrooms added, but because of the courtyard, it was fine. Not many electrical outlets, although they did provide a multi-tap outlet.
We liked the fact that we could put the car in the underground garage as parking in the town is difficult, but access to the garage is challenging for a large car. The hotel is within easy walking distance to the beach, the restaurants etc. The staff were pleasant and helpful.
The hotel smelt of smoke even though smoking is no longer allowed. It needs redecorating throughout. Having said that it is typical of a provincial French hotel down to the flocked wallpaper!
Great friendly staff. Very comfortbale room. We appreciated the car parking facility.
nothing at all
Room was air conditioned
Electric toilet that failed to work on one occasion and was very noisy when it did work; poky room; hotel unaware that twin room was booked; en suite was very small.
Air conditioning which worked
Very helpful, friendly staff. Large attractive room and breakfast room as well. Convenient location.
No lift and we were on the 3rd floor.room small and bathroom ridiculously small.The whole hotel had a very rundown appearence.We were lucky as someone moved their car from outside the hotel as we arrived otherwise parking would have been a real problem.
english speaking staff, clean bathroom
With a stay at Mosaikhotel in Saint-Jean-de-Luz, you'll be 8.2 mi (13.2 km) from Cote des Basques and 9 mi (14.5 km) from Biarritz Aquarium. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Limited parking is available onsite.