The COVID 19 protocols were very good!
The prices of food, maybe.
The view was amazing
Perfect room and view
Always the location room and service nothing
Great staff and great accommodations! We only ate once at this hotel but it was very pricey but the food was above average. Hotel is in a great location and is within walking distance of many restaurants and other attractions. I would visit again!
Obviously pricing of hotel restaurants is going to be pricey but it was pretty steep. I wish they offered something along the lines of a free continental breakfast. Other than this I cannot complain!
Very Versatile Hotel!
Great pool for toddlers! Awesome restaurants and service. For lunch La Isla restaurant kebobs are highly recommended. Our room had a ocean view that ir worth the extra money.
Beach is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another. I suggest keep them at the shore.
EMPLOYEES VERY NICE WORK VERY HARD TO PLEASE YOU
LOBBY MUSIC VERY LOUD I USED EAR PLUGS
Nice hotel but everything is overpriced
Nice hotel, a little bit old Staff members are great Location is one of the best in San Juan Nice Beach front, nice poll area, everything else is below average You have CSV, Walgreens, and many restaurants walking distance
Everything is overpriced Rooms are old and small Bar is noisy and crowd not cool at all Casino area looks aweful I didn't wasted time on it
I love how they had all the Amenities on site, and the Staff was Polite always willing to help and offer refreshments.
The Rooms had a little Moldy Smell. Other wise my kids love the Pool and the Beach.
Location is amazing. Condado area is vibrant. Great restaurants, great sightseeing.
Our room had roaches and after getting a minor upgrade, things went downhill. In the fine print, breakfast package excluded my 12 year old daughter, which put us in a weird place because we were then forced to pay for the overpriced breakfast or take her somewhere to eat. The hotel muddled up our booking. We received wrong expectations about our room, which ended up Being small and cramped. Hotel management isn't empowered to take care of customers and we received an "it-is-what-it-is" attitude from the staff. After asking, they said that for a discounted fee, we could upgrade. The total amount meant $250 out of pocket which we couldn't do. This was even after letting them know it was our first time staying there and we were in town to celebrate my brother in law's birthday. The hotel restaurant's food was bland and the quality is not 4 star level. Chefs couldn't even get a boiled egg right for our 18-month old. Every morning, we had to request it at least twice. Room service was poor and slow: a simple order of chicken tenders with ice cream jumped from $12 to $23, between tax and the high delivery fee. To make things worse, after almost an hour, the order arrived with missing silverware and napkins for which we had to call again. Was so let down by this experience. Go to La Concha a block down. The few extra dollars will be well worth it.
Do Puerto Rico the right way!
I saw all the resorts and this on has the best bang for your buck. I am a young doctor and went with my girlfriend and did extensive research on best water front resorts and this is the one because of the pool and service. Becareful other hotels are in front of rocky beaches that will ruin your vacation. This has great beach prime location and amazing options on things to do.
Staff is really courteous, upgraded our room for free. Always smiling, will help you no matter what. Had an amazing stay, and will definitely come back again.
Great to be able to leave the hotel room in a bathing suit with just a key card and enjoy the pool, bar, order snacks, go to the beach and have chairs and umbrellas provided. Was given a Cabana room facing the pool and ocean even though I booked a cheaper city view room.
The piece holding one of the shower heads broke. The remote to the TV didn't work and we had to call twice. The drying line in the shower came off the wall and they never fixed it. One day we didn't get a refill of the coffee supply in the room.
On the beach and close to the bus stop.
Add elegance and comfort to your next getaway with a stay at San Juan Marriott Resort & Stellaris Casino. Whether you wish to explore the city or spend time on Condado beach, our hotel offers easy access to both destinations. Attend a conference at the Puerto Rico Convention Center and explore the lively culture of Old San Juan. Escape day-to-day stresses in our rooms and suites boasting balconies with scenic views along with welcoming amenities including plush beds, high-speed Wi-Fi and large flat-panel TVs. From international fare to American dishes, our restaurants will surely have something to tempt your taste buds. Enjoy the sunshine by our scenic pool surrounded by swaying palm trees, artistic features and a waterslide. At night you can live it up at our well-lit pool bar, on-site casino or one of our on-site bars. Host a wedding reception or conference in one of our 14 event venues. Escape your travel routine and appreciate downtime at San Juan Marriott Resort & Stellaris Casino.
聖胡安萬豪度假酒店及斯特拉瑞斯賭場 - 聖胡安已採取以下的措施：