Almost everything! Our stay was perfect (except one small incident), and very reasonable for the quality of the hotel and services. Our room was spacious, clean, with a nice view of the marina. Overall I would highly recommend.
In the Quarterdeck bar, we were very unhappy with one incident. We looked at the specialty gin menu, and decided to order one each. We put the menu down, then the waitress came over and took our order. When we went to pay, we were charged a much higher rate. When I complained, I was told that unless the customer specifically says they are ordering from the special gin menu, they are charged the usual rate for a double gin with a tonic mixer. This adds up to be much more expensive. I asked about the ingredients, and the amounts of gin and tonic are identical. The only difference is the glass it's served in and the garnish. There was no offer to change the price, although I was asked if there was anything else we wanted. This is very, very bad practice. It's clear the staff are told to ring in the order this way unless instructed specifically otherwise. A poor way to make a few more euros, in an otherwise exceptional hotel where staff go out of their way to please. I'm not sure why any customer would choose to pay more for the same drink, so why not just charge the lower price, or at least ask the customer for clarification?
Hilton Malta is located in the Portomaso Yacht Marina, just 15 minutes away from UNESCO World Heritage Capital City Valletta. Relax in stylish and spacious guest rooms with year-round Mediterranean sunshine. Each of the guest rooms are rich with Mediterranean tones and furnishings. Executive Rooms and Suites also include access to the Executive Lounge.
Three on-site restaurants offer delicious Mediterranean cuisine and impressive dining and cocktail options. Dine on the beach during summer months, or enjoy Royal Thai cuisine choices in a unique setting at the Blue Elephant Restaurant.
Indulge in the vast amenities at this Malta hotel including a day spa with a sauna and steam rooms with themed treatment rooms and over 80 specialized treatments, outdoor pools and one indoor pool, fully-equipped gymnasium and full aerobic timetable, tennis and squash courts.
Hilton Malta features an extensive range of meeting rooms, with a conference center hosting up to 1330 delegates. Choose a spectacular seafront setting for a wedding, from an extravagant celebration or an intimate gathering of family and friends.
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