new but terrible service
it is a new hotel
We were 3 persons and the reservation showed that, and the room had only 1 bed, we complaint and they put an extra bed that they wanted 200 euros more for that. We had ti fight to get that removed. The air conditioning broke in one night and we had to sleep with no air in Summer. Its a 4 star hotel and do not have any irons for the clothes. The WIFI was poor and unreliable. The water in the shower jumped from warm to cold with out control.
When you stay at Papillo Hotels & Resorts Roma in Rome, you'll be connected to a shopping center, within a 15-minute drive of Gemelli Polyclinic and Vatican Gardens. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.