4 stars price, but quality of 2 or 3 stars
the location is really excellent and the room is good
- the air condition does not work well during the night. I've complained but received no response; - noisy room; - there was a constant smell of cigarette in the last days. I've complained two times, but nothing was done (as it seems was standard protocol on this hotel)
Shower too small. Every time i turned i either opened the door or closed the water lever.
The NH Canciller Ayala Vitoria hotel is in a top location in the heart of Vitoria. The hotel is set in one of largest buildings in the city and is close to the commercial and financial districts. It also overlooks the Cathedral, Plaza de la Virgen Blanca, the City Hall, and the Basque parliament headquarters. There are 173 modern rooms at NH Canciller Ayala Vitoria. The decor is contemporary, with a grey, black, and white palette and hardwood floors. Each of the rooms offers a sitting area, a choice of pillows, and free Wi-Fi. Family rooms are also available. The daily breakfast, with its wide variety of dishes, including made-to-order plates from our cooking station, is sure to leave you satisfied. For that extra energy boost, we have freshly brewed coffees and teas as well as freshly squeezed juices. Later in the day, you can enjoy our international menu along with Basque favorites at the Quejana restaurant. If you are looking for something less substantial, the lobby bar serves light meals and drinks in a bright warm atmosphere. For functions and events, there are six rooms for up to 250 people, with catering services, coffee breaks and technology equipment available upon request.