索非亞飯店 － 鄰近National Museum of Natural History

優點: They did not give me a room even though I had prepaid for it.

缺點: Central Hotel appears to be running a "bait and switch" where they lure you in with a great low rate (in my case £45 for a deluxe room) and then when you show up they tell you they're full and they transfer you to a different hotel farther away (in my case the Ramada which is not a Hotel I ever would have chosen although the receptionists were nice and helpful). The lady at the Central Hotel check-in said "this has never happened before" but a receptionist at the Ramada (rolling their eyes) said it happens 2-3 times a month. Kayak.co.uk should be aware of this scam as it is damaging to it's reputation as a reliable booking service. This was my first visit to Sofia and only had one day so the whole experience wasted my time and left me feeling frustrated and taken advantage of.

優點: 員工的服務很好 客房提供很多水還有免費的咖啡和飲料可以隨時自取

缺點: 床很難睡，廁所的清潔度也有待加強，且整個飯店在整修很吵

優點: Location and staff

缺點: Physical M&E needs a total evaluation. I suspect the chillers are way past minimal efficiency standards. Air conditioning does not work well at all. Very uncomfortable when temps reached 33C.

優點: Large rooms, grand hotel

缺點: Excessively expensive minibar....daylight robbery..stock up beforehand!

優點: 交通方便,房間舒適,高樓層景觀好

優點: The welcome was very pleasant and straightforward and the reception lady was extremely helpful in booking me a table at a restaurant down the road. Room was clean the bathroom was clean the bed was very firm could’ve done with a bit more heating part from that wonderful

缺點: There is a club next door and I could feel the music all through the early hours of the morning. Consequently I did not get much sleep

優點: 地理位置佳，酒店裡的電梯很有意思

缺點: 無