The hotel was very good if you go for bussines. Is close to the International Exposition Center. If you want to visit the city, you have to take a taxi and in six minutes and 4 euros you are in the center. The breakfast was good and the room very confortable. Internet free (WiFi)
The hotel doesn´t change currency from euro to lev (bulgarian currency)
Easy access to and from Airports, Sofia Center and east Bulgaria (without getting stuck in the trafik prior to departure, which happens if one stays in the center) .
Staff were great!! Location to the Expo Center could not have been better.
The hotel staff was excellent. Very helpful and professional. I have stayed in many hotels across the Balkans and this was one of the cleanest and best organized hotels that I have come across.
The location seemed a bit awkward to me. But this was not a bad thing. The hotel is one of the newer buildings in an area that looks like it is still developing. I imagine that in a few years this hotel is going to be in a prime location.
At the moment , the hotel is situated in building zone very dusty in full reshaping and far from the airport .
Good breakfast and wonderful summer garden. The room was nice and comfortable. The hotel has a good location for shopping just opposite the Sofia Outlet Center.
Convenient to the airport
Be careful to check that the restaurant and room service will be open to guests because of a wedding party had completely taken over the restaurant and the hotel cancelled room service. Internet access was also not available.
Staff was friendly and helpfull.
Windows did not open. A/c working only on +27 C! Water from the bath was coming into the room and the smell was very bad. Conversations and TV from next door could be heard at all times.
Efficient service of staff serving rooms
When we booked, we asked for 2 child beds (1 bed, 1 cot) to be put in one of the rooms for us. We were told that the hotel would only allow one child bed in each room which we accepted (we were booking 2 rooms so it just meant splitting up the kids). When we got there there was clearly enough room in the larger of the bedrooms to accommodate both beds which the porter changed around for us. So in the end we got exactly what we were after but this could have all been so much easier if the hotel had been a little more flexible at the booking stage.
The Best Western Plus Expo Hotel is located only 4 minutes away from Sofia's International Airport. You can find it right in the heart of Bulgaria's capital Business District right and across Sofia’s leading International Exhibition center with direct access to the Metro line. We can offer every guest fully renovated luxurious guest rooms, equipped with HD TV and complimentary coffee or tea making facilities. Enjoy our elegant restaurant or a relaxing sophisticated supper in the open-air summer garden. Our business guests can also find a fully equipped business corner, multi-functional meeting rooms and a state-of-art business lounge. All our guests can have free shuttle to the airport and free parking. The high level of quality and service, combined with the friendly atmosphere will make your stay unforgettable. Enjoy your stay.