The location, opposite Penn Central, easy access from the JFK airport
The room was not clean, the bathroom was in a very poor condition, the room was noisy. The breakfast which had been excellent is now a candy store and all that was available was a"continental" breakfast of a pastry, a coffee and a juice!!!, served from a cupboard, almost no seating to eat the poor fare. I was charged $30 for Facilities which was not shown on the web site nor could the desk staff explain what it was for. I queued for over an hour to check in, this is not good after a long journey. The hotel has deteriorated in the last twelve months.
Mouse in room
Everything, poor service, not clean, there was hair in the bath, a mouse in my room, rooms need updating. Cues to check in are rediculous. I can honestly say this is the worst hotel I have ever stayed in and will never go again or recommend to anyone. The only positive is the location, and to be honest I would rather stay further out and get a taxi into the city than stay here again
I loved the position of the hotel and the comfort of the bed. That's all you needed really , it wasn't a big room but you knew That going in , the water was hot for such a big hotel and Whenever l needed help from reception etc it was not a problem.
Didn't find the wifi coverage very good.
Hotel Pennsylvania is centrally located in New York, a 4-minute walk from Madison Square Garden and 5 minutes by foot from Macy's. Featured amenities include a 24-hour business center, express check-in, and express check-out.
- 帝國大廈 0.5公里
- 布賴恩特公園 0.8公里
- 紐約公共圖書館 0.8公里
- 時代廣場 1.1公里
- 高線公園 1.2公里
- 大中央車站 1.2公里