Beds aren't the greatest.
Room was a little small. Was misinformed about a few things. Was given to free drinks tickets and encouraged to redeem them at rooftop bar only to arrive and be told that it was a private party and asked to leave.
Very clean and spacious room. Very comfortable bed. It provides almost everything you need that you can imagine for a hotel.
It doesn’t have slippers or socks for customers
Great spot for NYC
Clean, newer building, nice rooms, comfortable bed, quiet, central location, great staff. Annette at the front desk was particularly welcoming. An excellent deal for NYC!
The staff was excellent and courteous.
The air conditioning struggled and couldn't really bring the temp down sufficiently. Not enough towels, but brought them right away when requested. No sweetener and creamer in room. But, also brought that right away when requested.
All the staff was very nice, good mood.
I reserved a double and tey give me a king
With a stay at Hotel Hayden, you'll be centrally located in New York, just a 5-minute walk from 5th Avenue and 9 minutes by foot from Empire State Building. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.