The bed was fairly comfortable
The hotel could have been updated
No breakfast but had a Cafe downstairs we could buy snacks, coffee and dessert. However, it closed early. If it stayed a little later, we would prefer to buy from the Cafe than order room service.
Service and view
Location and comfort
A tad cleaner
The room was disgusting. There was mold all over the bathroom and what appeared to be blood on the bathroom wall
The beds were super comfortable, the location was very convenient.
I didn't realize there was a hidden resort fee. It was disappointing to have to pay an extra $40 per night. The temperature in the shower kept fluctuating from super hot to cold. Sometimes it was just a cold shower.
Large clean rooms.
Ok lacked value
Large rooms AMAZING staff. Tons of outlets in room
Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place. $30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.
The location was good. The people we interacted with were nice.
While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.
Water pressure in shower not good.
Holiday in NYC
A central location
The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.
Location it's excellent
Staff at restaurant was horrible. Un professional rude.
Crowne Plaza Times Square的位置在紐約市，步行到Times Square 42nd Street New York City Subway只要10分鐘。 提供4星級的住宿和城市景觀。
下榻Crowne Plaza Times Square的旅客可以在室內游泳池游永、健身中心運動，或者在酒吧喝杯酒放鬆一下。 精通多國語言的員工能夠協助您預訂旅遊及觀光行程，還有提供快速入住的服務讓旅客感到賓至如歸。 也有行政樓層、蒸氣浴，還有販售必需品的商店。
飯店有具有當代風格的客房，還附電影隨選服務。 附設浴缸、房間內網路和暖氣。 家庭或是團體一同出遊的人可以多加利用連通的客房，裡面的設備完善齊全。
飯店可以步行到57th Street IND Sixth Avenue Line Subway Station，方便旅客前往附近其他地區。 現代藝術博物館（MoMA）和洛克菲勒廣場距離下榻之地大約10分鐘腳程。
曼哈頓時代廣場皇冠假日酒店的位置在曼哈頓市中心的1605 Broadway，距離紐約市中心0.5公里。 百老匯是距離曼哈頓時代廣場皇冠假日酒店最近的地標。