The staff was kind and efficient, and our airport shuttle driver even took us directly to the terminal, instead of the shuttle drop off, because we were the only riders at 5 AM. The only complaint was that the heat wasn't working yet during the early fall cold snap, so our room was chilly.
Breakfast was good but super crowded. Their were friends of an employee sitting in there eating and taking all the seats.
Cleanliness and parking
I Liked how Quickly the front desk responded to my call about the dirty underwear and they changed my room and took $50 off my bill
I found dirty women’s underwear at the foot of my bed..... it was so disgusting. My kids where trying to figure why screamed so loud and why was i freaking out... there’s no telling how long they been there, but house keeping didn’t do their job correctly
The food and the shuttle service as well
The first room smelled like cigarettes and was tiny. But the second was nice
Good Alternative to staying in NYC
Stayed for 4 nights for the 2016 Star Trek convention in NYC. No regrets. Staff was friendly and helpful. Convenient, free parking. Clean, comfortable room. Good breakfast. Walking distance to Newark Penn Station. Reasonably safe urban neighborhood. Easy access to NYC via PATH or NJ Transit. Price compared to NYC hotels. My room had a nice view. Was able to park the full day after I checked out.
Elevators malfunctioned one morning (this was a huge annoyance). Area around hotel closes very early (no good restaurants, convenience stores, etc).
The location is very close to train stations and the free parking is a very nice perk. If they run out of parking they will park it for you. The elevator is simply amazing. It sounds like such a little thing but it is really fast and they don't shut them down on off hours so you're never waiting for one.
As other guests mentioned the A/C doesn't work very well. If you turn it all the way to cold (past the temp settings) it will get comfortable after about 30 minutes. The bed is very lumpy and extremely uncomfortable.
We were very well , near restaurants, quiet place, very good breakfast and free parking........................................
Downtown location, close to restaurants and activities. Friendly, helpful and efficient staff
Good Value Downtown Newark
Rooms updated but small, adequate for my business needs. Onsite restaurant, excellent food and service but is pricey.
Parking is free, good news, finding a parking spot can be difficult but attendant is helpful, may have to park 1/2 block away.
Great Location for the price. But better managemen
Location & Price are great! Good breakfast included with hotel stay.
Had to switch rooms b/c of a grainy picture in tv and shower stopping up. Also, b/c of warmer temperatures during this winter season the hotel decids no to offer heat in the rooms...WTF? IT STILL WAS COLD AT NIGHT!
Good location for getting into NYC. The breakfast was pretty good. Employees were very friendly. Room was clean.
Bathroom door did not close and some of the walls had paint/wallpaper peeling off. Vending machines were all either non-functioning, didn't take bills, or were not well-stocked. We ordered a cheese pizza when we got in for a quick bite to eat and it was possibly the worst pizza I've ever had, especially from a restaurant. A frozen pizza would have been better. Our neighbors rolled in around 2 AM and were loud and woke us and kept us up until about 5:30 - 6AM when we finally had to call the front desk to ask them to do something about it and even then it still took a while for them to quiet down.
Easy reach of New York city, value for money
Breakfast is far from what we are used to in Europe. However, you will not be left hungry.
Clean and comfotable. The room was not as large as I expected. But considering the location and the price, it was tolerable.
Everything is fine except that one wall is covered with huge mirror.
The staff was nice and helpful and it was a great location. Shuttle took us right to the train station!
The hotel was in a great location it was only a 5 minute walk to Penn Station and a 15 min train ride to the city. The room was beatuiful we were put in a handicap room beacuse of being sold out the shower was huge. The staff couldn't have been nicer and the shuttle runs 24hrs which is great.
Excellent rooms, not a bad location (downtown Newark), friendly personnel and that all for a very good price!
Everything was excellent for the price paid.
Nice hotel, good value for money, good alternative to staying in Manhattan. Breakfast great. Staff friendly and helpful.
convenience for staying overnight.
reception misinfomed us about earliet time we could have breakfast
design of the rooms
the hotel was exceptional. staff were friendly. great comfortable room. nice breakfast.
parking was a bit of a nightmare
front disk staff
The Best Western Plus Robert Treat Hotel is the perfect setting for your organization's next meeting or social function. We offer six fully-equipped conference rooms, each capable of accommodating groups up to 50 people. Five banquet rooms accommodate larger groups including the impressive Tri-State Ballroom, largest in the region capable of seating up to 1,500. Enjoy your stay.
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