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紐波特紐斯 Intl租車評價與目錄
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Hertz則評價
租車地點
Hertz
紐波特紐斯 Intl租車地點
900 Bland Blvd
+1 757 877 9229
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紐波特紐斯 Intl Hertz 辦事處的評價
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10.0
優點： Everything!
缺點： Nothing!
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8.4
4 Runner Rental
優點： Clean vehicle, easy pickup Hertz provided voucher for fuel not being full
缺點： Fuel was not completely full. Did not have intermediate SUV available, and suffered low mpg with larger SUV. No in-garage drop off service at PHF
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10.0
Great car
優點： Car was clean and comfortable.
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9.2
Altima
優點： Car was compact and clean. Both check-in and check-out was quick and efficient. The employees were polite, friendly, and helpful.
缺點： Although the car was clean, it had a musty smell.
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10.0
Appreciated the wait
優點： Representative stayed past closing to accommodate late flight arrival. Very much appreciated.
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10.0
優點： The affordable price. The car was great on gas and easy to drive.
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10.0
Great car for a long ride
優點： Car had xm radio and connected to my phone. Very confortable.
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10.0
Very smooth return.
優點： Close to door in lobby.
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2.0
They ripped me off
缺點： Terrible customer service! Very disappointing.
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8.4
Alquiler De 4 Corredores
優點： Vehículo limpio, Hertz de recogida fácil proporcionó un vale para que el combustible no estuviera lleno
缺點： El combustible no estaba completamente lleno. No tenía SUV intermedio disponible, y sufrió mpg bajo con SUV más grande. No hay servicio de traslado al garaje en PHF
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10.0
Gran coche
優點： Coche estaba limpio y cómodo.
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9.2
Altima
優點： Coche era compacto y estaba limpio. El check in y el check out fue rápido y eficiente. Los empleados eran muy educados, amables y serviciales.
缺點： Aunque el coche estaba limpio, tenía un olor a humedad.
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10.0
優點： Everything!
缺點： Nothing!
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10.0
Great car
優點： Car was clean and comfortable.
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9.2
Altima
優點： Car was compact and clean. Both check-in and check-out was quick and efficient. The employees were polite, friendly, and helpful.
缺點： Although the car was clean, it had a musty smell.
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10.0
Appreciated the wait
優點： Representative stayed past closing to accommodate late flight arrival. Very much appreciated.
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10.0
優點： The affordable price. The car was great on gas and easy to drive.
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10.0
Great car for a long ride
優點： Car had xm radio and connected to my phone. Very confortable.
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10.0
Very smooth return.
優點： Close to door in lobby.
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10.0
Gran coche
優點： Coche estaba limpio y cómodo.
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9.2
Altima
優點： Coche era compacto y estaba limpio. El check in y el check out fue rápido y eficiente. Los empleados eran muy educados, amables y serviciales.
缺點： Aunque el coche estaba limpio, tenía un olor a humedad.
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8.4
4 Runner Rental
優點： Clean vehicle, easy pickup Hertz provided voucher for fuel not being full
缺點： Fuel was not completely full. Did not have intermediate SUV available, and suffered low mpg with larger SUV. No in-garage drop off service at PHF
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8.4
Alquiler De 4 Corredores
優點： Vehículo limpio, Hertz de recogida fácil proporcionó un vale para que el combustible no estuviera lleno
缺點： El combustible no estaba completamente lleno. No tenía SUV intermedio disponible, y sufrió mpg bajo con SUV más grande. No hay servicio de traslado al garaje en PHF
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National則評價
租車地點
National
紐波特紐斯 Intl租車地點
900 Bland Blvd
+1 844 370 3135
所有關於National的評價
紐波特紐斯 Intl National 辦事處的評價
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2.0
優點： Staff was nice
缺點： They didn’t have convertible that I booked. I had planned it use as a photo prop with several different parties and had change everything. Not sure who’s at fault but taking 3 hours on a Saturday to go get the car only to find out less than 4 hours prior to the plans that it was not there!
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2.0
優點： El personal era agradable
缺點： No tenían convertible que había reservado. Lo había planeado como un objeto de fotos con varias fiestas diferentes y lo había cambiado todo. ¡no estoy seguro de quién es culpable, pero tomar 3 horas un sábado para ir a buscar el coche sólo para descubrir menos de 4 horas antes de los planes de que no estaba allí!
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2.0
優點： Staff was nice
缺點： They didn’t have convertible that I booked. I had planned it use as a photo prop with several different parties and had change everything. Not sure who’s at fault but taking 3 hours on a Saturday to go get the car only to find out less than 4 hours prior to the plans that it was not there!
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2.0
優點： El personal era agradable
缺點： No tenían convertible que había reservado. Lo había planeado como un objeto de fotos con varias fiestas diferentes y lo había cambiado todo. ¡no estoy seguro de quién es culpable, pero tomar 3 horas un sábado para ir a buscar el coche sólo para descubrir menos de 4 horas antes de los planes de que no estaba allí!
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Avis則評價
租車地點
Avis
紐波特紐斯 Intl租車地點
900 Bland Boulevard, Suite D
+1 757 877 0291
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紐波特紐斯 Intl Avis 辦事處的評價
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6.0
優點： The staff at Ronald Reagan Airport was extremely helpful, and Ms. Benita's customer service skills are excellent.
缺點： The car we reserved and expected to drive in Newport News was unavailable and we had to drive to DC to get one that would work for us, which was very frustrating and time consuming.
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6.0
缺點： I had reserved a small or compact car (I hate driving large vehicles on unfamiliar roads). They offered me an F150 (large pickup) or a van! They were good enough to at least get me a large SUV, which was less of a pain but far from what I had reserved.
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6.0
優點： Car was good. No hassle picking up
缺點： Return. There were three staff members visible around the counter all of whom were talking to someone on cellphones. I had to wait 15 minutes before one young lady was kind enough to talk to me
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2.0
Non cancel cancel
缺點： Hotwire said i can cancel any time. When i tried to cancel online an hour before pickup time, it says cancel window has expired. I did not call them because i am hard of hearing and i have better things to do
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10.0
優點： Quick drop off process
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8.0
優點： Location
缺點： NA
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8.8
Tire pressure
缺點： Low tire pressure alarm sounded on the second day of our rental. I checked the air pressure in all four tires - over 50 psi in three tires and less than 25 in the fourth. Obviously, this is a safety issue that could have resulted in a blow out. Avis' staff should perform simple checks like this (also oil and other fluids) as a part of their prep.
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6.0
優點： El coche estaba bien. Sin problemas de recogida
缺點： Vuelva. Había tres miembros del personal visibles en todo el mostrador, todos ellos hablaban con alguien en teléfonos celulares. Tuve que esperar 15 minutos antes de que una joven fuera lo suficientemente amable como para hablar conmigo
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2.0
No cancelar cancelación
缺點： Hotwire dijo que puedo cancelar en cualquier momento. Cuando intenté cancelar en línea una hora antes de la hora de recogida, dice que la ventana de cancelación ha caducado. No los llamé porque tengo problemas de audición y tengo mejores cosas que hacer
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10.0
優點： Proceso de descenso rápido
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8.0
優點： Ubicación
缺點： NA
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8.8
Presión de los neumáticos
缺點： La alarma de baja presión de los neumáticos sonó el segundo día de nuestro alquiler. Comprobé la presión de aire en los cuatro neumáticos - más de 50 psi en tres neumáticos y menos de 25 en el cuarto. Obviamente, esta es una cuestión de seguridad que podría haber dado lugar a un golpe. El personal de Avis debe realizar controles sencillos como éste (también aceite y otros fluidos) como parte de su preparación.
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10.0
優點： Quick drop off process
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8.8
Tire pressure
缺點： Low tire pressure alarm sounded on the second day of our rental. I checked the air pressure in all four tires - over 50 psi in three tires and less than 25 in the fourth. Obviously, this is a safety issue that could have resulted in a blow out. Avis' staff should perform simple checks like this (also oil and other fluids) as a part of their prep.
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10.0
優點： Proceso de descenso rápido
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8.8
Presión de los neumáticos
缺點： La alarma de baja presión de los neumáticos sonó el segundo día de nuestro alquiler. Comprobé la presión de aire en los cuatro neumáticos - más de 50 psi en tres neumáticos y menos de 25 en el cuarto. Obviamente, esta es una cuestión de seguridad que podría haber dado lugar a un golpe. El personal de Avis debe realizar controles sencillos como éste (también aceite y otros fluidos) como parte de su preparación.
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6.0
優點： The staff at Ronald Reagan Airport was extremely helpful, and Ms. Benita's customer service skills are excellent.
缺點： The car we reserved and expected to drive in Newport News was unavailable and we had to drive to DC to get one that would work for us, which was very frustrating and time consuming.
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6.0
缺點： I had reserved a small or compact car (I hate driving large vehicles on unfamiliar roads). They offered me an F150 (large pickup) or a van! They were good enough to at least get me a large SUV, which was less of a pain but far from what I had reserved.
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6.0
優點： Car was good. No hassle picking up
缺點： Return. There were three staff members visible around the counter all of whom were talking to someone on cellphones. I had to wait 15 minutes before one young lady was kind enough to talk to me
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2.0
Non cancel cancel
缺點： Hotwire said i can cancel any time. When i tried to cancel online an hour before pickup time, it says cancel window has expired. I did not call them because i am hard of hearing and i have better things to do
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6.0
優點： El coche estaba bien. Sin problemas de recogida
缺點： Vuelva. Había tres miembros del personal visibles en todo el mostrador, todos ellos hablaban con alguien en teléfonos celulares. Tuve que esperar 15 minutos antes de que una joven fuera lo suficientemente amable como para hablar conmigo
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2.0
No cancelar cancelación
缺點： Hotwire dijo que puedo cancelar en cualquier momento. Cuando intenté cancelar en línea una hora antes de la hora de recogida, dice que la ventana de cancelación ha caducado. No los llamé porque tengo problemas de audición y tengo mejores cosas que hacer
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Budget則評價
租車地點
Budget
紐波特紐斯 Intl租車地點
900 Bland Boulevard
+1 757 877 0292
所有關於Budget的評價
紐波特紐斯 Intl Budget 辦事處的評價
最新評價
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8.0
優點： Made us wait to exactly 6 to pick up the car
缺點： I had to put a quart of oil in the car and the service light came on while on the trip
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6.0
優點： The Budget rental itself was fine.
缺點： Misleading sign-up. Said I would not have to pay until at the rental car counter. But charged $12 immediately for Allianz, although it said $9. Thought it was for accident protection but it was for cancelation insurance or something. Will never use Kayak again for rental cars.
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5.2
缺點： The original pricyfor rental of a small suv for 3 days was $126.00, with bumper to bumper coverage was an $35 a day ( full comprehensive was $72 a day), oh and would you like road side assistance coverage ($10 per day) ripped off $273 for 3 days!
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5.6
優點： The gentleman that assisted me with exchanging a vehicle I was given was very kind and helpful.
缺點： When I picked up the initial rental it had a flat tire, after I put air in the tire the flat tire indicator did not go off so I went back to exchange it for another vehicle. It would be more helpful if the vehicles are inspected prior to being issued to potential renters.
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3.6
缺點： Needed to extend my contract. Was easier to return the car, and rent another from a competitor.
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7.2
優點： Staff were very friendly and helpful.
缺點： Car had been smoked in previously and still had a faint smoke smell
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2.4
A horrible experience
優點： The car was great and super clean
缺點： They charged me 196 for just a couple of hours and when I discussed that issue with them, they changed the amount for 137 dollars even my estimate price was 76 dollars!!
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6.0
Surprised
缺點： I had a very long wait in line (there were only two people ahead of me). The man who processed my pickup was extremely unfriendly. He offered me additional insurance and waivers. When I politely declined, he treated me as if I was ignorant while using scare tactics to get me to buy them (I'd already verified my coverage with my insurance and said as much). He then handed me my paperwork and asked me to initial in 4 different places. Apparently he assumed I wasn't going to read the paperwork - he'd overcharged me by $11. When I asked why their was a difference between my quote amount via Expedia and his amount he said he didn't know and didn't offer to look at the bill. When I continued to read he acted irritated and took the paper. He looked over it and then changed something on the computer. He said he'd put me in a different car (he didn't because he'd already gotten the keys and didn't swap the keys). He offered no other explanantion and asked me to sign again. There was no thank you or have a nice day.
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8.8
優點： Car was roomy, great on gas
缺點： No help finding car in parking garage. Person at counter was helpful on my reservation but couldn't find the car and wasted time walking around. Once I got to car had to google how to start it. Was push start I had no idea I had to have my foot on break to start it until I googled it
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4.4
bait and switch
優點： Nothing.
缺點： From the start this was the worst car rental experience I've ever had. I got to the budget counter and they swiped my card. They immediately told me they wouldn't rent me a car because my credit wouldn't allow it. I never gave them permission to run my credit. Next they told me they could get me a car from avis. It was the same car they just changed the rental jacket from budget to avis and charged me $20 more. Once I got the car it was the most uncomfortable thing I've ever driven. That's not their fault it's Volkswagen to blame for that. They never asked me what car I wanted and forced me to pay more than the price I booked based on some phantom credit check they claim they did. I do not blame Kayak for this I blame the guilty patty which is Budget/Avis car rental.
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2.0
Cancelled
缺點： Upon arriving at the airport to pick up the car I had reserved. I found out that my reservation had been cancelled and I was not given a reason as to why.
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5.2
缺點： El precio original de alquiler de una pequeña suv por 3 días fue de $126.00, con cobertura de parachoques a parachoques era de $35 al día (completo era de $72 al día), oh y le gustaría que la cobertura de asistencia del lado de la carretera ($10 al día) arrancó de $273 por 3 días!
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6.0
優點： The Budget rental itself was fine.
缺點： Misleading sign-up. Said I would not have to pay until at the rental car counter. But charged $12 immediately for Allianz, although it said $9. Thought it was for accident protection but it was for cancelation insurance or something. Will never use Kayak again for rental cars.
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5.2
缺點： The original pricyfor rental of a small suv for 3 days was $126.00, with bumper to bumper coverage was an $35 a day ( full comprehensive was $72 a day), oh and would you like road side assistance coverage ($10 per day) ripped off $273 for 3 days!
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5.6
優點： The gentleman that assisted me with exchanging a vehicle I was given was very kind and helpful.
缺點： When I picked up the initial rental it had a flat tire, after I put air in the tire the flat tire indicator did not go off so I went back to exchange it for another vehicle. It would be more helpful if the vehicles are inspected prior to being issued to potential renters.
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3.6
缺點： Needed to extend my contract. Was easier to return the car, and rent another from a competitor.
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2.4
A horrible experience
優點： The car was great and super clean
缺點： They charged me 196 for just a couple of hours and when I discussed that issue with them, they changed the amount for 137 dollars even my estimate price was 76 dollars!!
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6.0
Surprised
缺點： I had a very long wait in line (there were only two people ahead of me). The man who processed my pickup was extremely unfriendly. He offered me additional insurance and waivers. When I politely declined, he treated me as if I was ignorant while using scare tactics to get me to buy them (I'd already verified my coverage with my insurance and said as much). He then handed me my paperwork and asked me to initial in 4 different places. Apparently he assumed I wasn't going to read the paperwork - he'd overcharged me by $11. When I asked why their was a difference between my quote amount via Expedia and his amount he said he didn't know and didn't offer to look at the bill. When I continued to read he acted irritated and took the paper. He looked over it and then changed something on the computer. He said he'd put me in a different car (he didn't because he'd already gotten the keys and didn't swap the keys). He offered no other explanantion and asked me to sign again. There was no thank you or have a nice day.
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4.4
bait and switch
優點： Nothing.
缺點： From the start this was the worst car rental experience I've ever had. I got to the budget counter and they swiped my card. They immediately told me they wouldn't rent me a car because my credit wouldn't allow it. I never gave them permission to run my credit. Next they told me they could get me a car from avis. It was the same car they just changed the rental jacket from budget to avis and charged me $20 more. Once I got the car it was the most uncomfortable thing I've ever driven. That's not their fault it's Volkswagen to blame for that. They never asked me what car I wanted and forced me to pay more than the price I booked based on some phantom credit check they claim they did. I do not blame Kayak for this I blame the guilty patty which is Budget/Avis car rental.
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2.0
Cancelled
缺點： Upon arriving at the airport to pick up the car I had reserved. I found out that my reservation had been cancelled and I was not given a reason as to why.
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5.2
缺點： El precio original de alquiler de una pequeña suv por 3 días fue de $126.00, con cobertura de parachoques a parachoques era de $35 al día (completo era de $72 al día), oh y le gustaría que la cobertura de asistencia del lado de la carretera ($10 al día) arrancó de $273 por 3 días!
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