紐倫堡艾美大酒店 - 紐倫堡 Le Méridien Grand Hotel Nürnberg

Air Con issue

I liked the building and the staff it had a real sense of grandeur and luxury from a day gone by preserved in a capsule. The staff were very well drilled and the head barman was a scream and extremely helpful above and beyond the cause of duty! The room I had excellent but had no view but as I was staying for one night I let that slide.

Once I was in my room the service lack a little to be desired... It took an age for room service to deliver an iron and in the end I had to go as I was and hope for the best. Also when I returned that evening there air-conditioning was not working at all so I had a sleepless night it was 30 degrees out side at night!!! . I called room service and they sent to ladies up who said yes this always happens but did nothing about it. I had to leave first thing in the morning for a meeting at the airport so had a quick complain about it at reception- they said sorry and then provided me with my bill!!!! rude.