a gratifying experience we needed the most
Nice and cosy - comfortable -good location - spa in the hotel -excellent breakfast
very good breakfast, perfect and clean room, polite staff, excellent room service.
parking the car was a problem, as there were little places for the hotel size
The room's facilities were remarkable, so was its decoration. The hotel gave the chance for a down-town walk thanks to its location. The breakfast was perfect.
The extra charge for using the pool.
The opening times of spa and gym were different than in the brochure in my room, thus I did not have time to go to gym (as it closed earlier).
Rich breakfast buffet with freshly squeezed orange juice. Very well-decorated and comfortable rooms. Sense of luxury in the lobby. Convenient location.
The swimming pool not very exciting and the pool facilities poor. Hotel bar prices too high. Reception staff could smile a bit more.
Besides the excellent condition of the rooms and the incredible breakfast buffet, this hotel's great advantage is that it is within walking distance from the lake where all the bars and restaurants are and the tourist shops. The staff was really polite, the mattress was just about right and the comforting level was really high.
One thing I would improve is the swimming pool. This hotel is basically for business meetings but still the pool area and the landscape could be a little more interesting for the other type of guests and for kids too.
Friendly staff. Excellent service, Very comfortable room. Superb cleanliness. Very relaxing! - Excellent choice of spa treatments.
the room was great and quiet , the spa very good althougth the prices were high!the lobby was fantastic..
A stay at Grand Serai Congress & Spa places you in the heart of Ioannina, within a 10-minute walk of Zosimaia Library and Folklore Museum. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ioannina? This hotel has facilities measuring 549 square feet (51 square meters), including conference space. Limited parking is available onsite.