科隆飯店 － 鄰近Rautenstrauch-Joest-Museum

缺點: Very rude staff, worst service!:(

優點: I loved the location and the cocktail bar. The staff were very friendly and helpful. Some were quite funny. We got a great price for a great hotel, but I'd happily pay more (if I had to) to stay there again.

缺點: I didn't get to use the spa facilities as there was no information in the room as to where it was or what facilities it had. I didn't see any room service info until the last day - a shame as I would definitely have had my breakfast in bed - expensive though at £30 a pop. They need to include an obvious "cheat sheet" that's visible to see as to services the hotel offers. All they had was a book showing the international locations of other Dorint hotels.

優點: Very modern, rooms were stunning. Nice easy location, 15 minute walk to markets bars and restaurant.

缺點: Tried phoning reception aprox 6 times but the phone was ony answered once. Came down to reception and the staff were standing and talking.