Cheap street parking, but out dated machines.
Parking at the hotel is quite expensive (20€/day). Fortunately, street parking is possible for 4€/day. But you will need coins and find some somewhere. The parking machines don't accept bills nor credit card.
Terrific pool and sauna.
Air conditioning was non existent. No towels yesterday at pool. When I checked in I was placed in a building across the street from the main hotel in a small, suffocating room. When the air conditioning couldn't be fixed I was moved to a larger room in the main building. Obviously the Kayak reservation ensured I would get the least comfortable room.
Exceptionally helpful staff with impeccable English. Nothing was too much trouble and responses were immediate. Very much to be recommended and excellent value. Excellent pool. There was a problem with the airconditioning in our first room and the receptionist found us an alternative, superior, room without any fuss.
Breakfast was expensive for what was on offer. Room frnishings are basic - no clothes drawers or shelves in the room we were originally given.
Staffs are very kind.The room is very clean and beautiful.
Good location, close to zoo and the river; walk to the Dom in 10 or 15 minutes.
I was in the smallest room, and everything quite small, including the bed. The internet access fee (17 Euro for one day!) is outrageous.
The hotel was nice and the staff were very friendly and helpful. The location is 5-min walk to the River Rhine and about 15-min to the main square
We had a double and a single room - the single room was so small, there was little room for luggage. The hotel has two buildings, we were located across the road from the main building where the car was parked - which made loading and unloading awkward.
Parking, although limited, was free. The staff was very helpful and courteous. Room was clean and quiet. Food in the restaurant was excellent!
Stayed at an auxiliary building a half a block away. The auxiliary building had no restaurant/cafe facilities and the hotel would not provide room service to the auxiliary building from the main building (and it was cold and rainy outside making it inconvenient to walk to the main building to eat.
Proximity to the centre of Koln
Lack of individual room air conditioning
good location, nice facilities. The female reception staff were excelent, food was good (room service), room and bathroom were decent size.
no tea/coffee making facilities in the room, paid extra to get them but had to then buy own milk and tea bags, and cleaners removed cups after first night. Bought a film but it cut out after ~15 mins and we couldn't re-activate it without paying again, woken up a couple of times in the morning by cleaning staff entering room to check mini bar (privacy button on door broken).
Good location friendly staff
The bar .It was lacking in atmosphere not the place i would choose to spend my time and money.
It was available and value for money
Only 200 m from the Rhine, just a short walk to the Cathedral: The 4-star Mercure Hotel at Belfort Street, Cologne is centrally located north of the main train station. All the attractions of the old town, museums and Schildergasse shopping street are within easy reach. The hotel has 128 air-conditioned Comfort Rooms with free Wi-Fi. We are particularly proud of our 17m pool: Guests use Cologne's longest hotel swimming pool for free. For your car, paid garages or outdoor parking spaces are available.