I loved the location and the cocktail bar. The staff were very friendly and helpful. Some were quite funny. We got a great price for a great hotel, but I'd happily pay more (if I had to) to stay there again.
I didn't get to use the spa facilities as there was no information in the room as to where it was or what facilities it had. I didn't see any room service info until the last day - a shame as I would definitely have had my breakfast in bed - expensive though at £30 a pop. They need to include an obvious "cheat sheet" that's visible to see as to services the hotel offers. All they had was a book showing the international locations of other Dorint hotels.
Very friendly and helpful hotel staff, comfortable bed and location in the city center.
Maybe too much noise from hotel service stuff.
the personal touch
It's location, and comfortable rooms and very good service and great breakfast
The increase in the room price for several of the nights
there is anice gym with a good swimming pool in the basement , but you may or may not have to pay extra for it depending on your booking conditions.
the design of the hotel is a bit too lifeless , cold and no personality
Excellent location, service and facilities. Thoroughly enjoyed my stay here. My new fave hotel in Cologne.
Excellent health facility, very comfortable, and great location.
Staff very friendly and helpful and spoke great english.
Pool facilities as mentioned before.
The perfect manners of the staff, the cleanliness and style of the rooms and the food and serivces in the restaurant. A fantastic deal thank you!
It was quite hard to find, a detailed map from the hotel would have helped as there were roadwords etc which made your normal maps difficult to follow.
The location for me was great. There were about 750,000 people in Koln for a parade and the location was right on the parade route. They provided bowls, treats, and a nice carpet for my dogs. The concierge had great recommendations. Even the late checkout to allow my dogs to stay in the air conditioning during the late morning hours was handled very efficiently and with a great attitude.
Located in Cologne (Innenstadt), Dorint Hotel am Heumarkt Köln is a 4-minute walk from Wallraf-Richartz-Museum and 5 minutes by foot from Alter Markt. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.