Bed was comfortable
A king sized bed would have been nice.
I like the staff, they're very friendly, close to town, and good facilities
Had to pay extra for internet (wifi), location is on a hill, not good if you are carrying big lugage.
The view was excellent; bed was comfortable; had washcloths; helpful and pleasant staff; great buffet breakfast included in our deal
Hallways could use some updating
Close walk to city center
Slow Internet Confusing Corridors Lots of wear and tear in public areas
The view from our room and the closeness to town
Our bathroom had a huge amount of mould around the bathroom which was very off putting and could easily be removed.For international guests to see this I was very disappointed.
You should be aware that when we booked a standard room we were placed in an old unrenovated room which wouldn't even be a three star room. As we paid to stay in a four star hotel we complained to the staff and got nowhere, so we spoke to the Manager to put us in the newer section of the hotel which has been renovated and is up to standard.
There was mold in the room, totally unclean, no doors on the closet and in no condition for anyone to stay. The managment was totally unsympathetic to our stay or our room. No one whould be allowed to stay in that room and certainly not have to pay for it.
After a very poor room on our first visit - not the garden view but a street view we were apprehensive on our pre-booked return. However, the staff made sur we were well treated the second time and got our garden room.
All ok second time - make sure they do not allocate street side rooms as they are noisy, dark and stuffy!
The Location was good. Close enough to walk to the Marina.
attitude of staffs were poor
Our room was really nice.
When you stay at Copthorne Hotel and Resort Queenstown Lakefront in Queenstown, you'll be near the airport, a 1-minute drive from Lake Wakatipu and 8 minutes from Skyline Gondola. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.