Staff was great, the facility is newly renovated.
Self Parking is expensive if isn't comped, and you have to walk a bit with your luggage if you don't valet. Why do hotels charge for parking? Include it in the rate, and spread it like peanut butter across all travelers. This hotel isn't walking distance from much of anything, so you really need a car to get most places.
Pay to park and no wifi
The indoor pool
No extra fold out bed. I booked a room for 4 adults and the choice s were a king or two doubles. No fold out couch in the room. No wifi for my kids kindles and you have to pay to park! $15 a day for self park! In Richardson!!!!!!!
Indoor pool is not heated as advertised. Staff was informed of issued and nothing was done to remedy problem. In fact the staff said that all was fine with the pool. Parking fees are also falsely advertised, we informed clerk upon check in and staff verified that indeed the advertised fee was correct, upon leaving garage after checkout, parking attendant charged the fee that was posted on signage. We are very disappointed and dissatisfied with our stay and with the staff and false advertising!
Left earlier than planned and did not receive a refund.
Don't like third party
It was convient for what i needed. Price through 3rd party wasn't bad. Rooms were ok.
The way staff treated myslef as well as third party purchase
Very Clean and Organized
Loved the view, atmosphere, decorations, and cleanliness
I didn't like how the room keeping staff would knock on d door so early in d morn after I left specified in d office that I would let them know when I wanted room service for cleaning. She knocked really hard that she woke us up twice and didn't get the hang that if we were not answering was because we were still asleep.
We purchased the breakfast buffet with our stay and were very satisfied. The food was very well prepared, fresh, and tasty. Coffee in the restaurant was very good.
The water in the room has a very strong odor and taste, this is very common in Texas and somewhat detracts from the overall ambience.
Stay productive at Renaissance Dallas Richardson Hotel, centrally located near downtown Plano, TX. The Charles W. Eisemann Performing Arts Center is within walking distance and the University of Texas at Dallas is just a quick drive away. Discover great name-brand shopping at the Allen Premium Outlets or drive to Arlington and watch a professional football game. Book your next meeting in Richardson, TX, with us and use one of our 23 event venues offering a combined 30,000 square feet of space. Our professional event planning and catering services make any event or reception easy. Enjoy inspired menu options featuring locally sourced ingredients at our trendy hotel restaurant. At the end of the day, relax in your spacious executive hotel suite featuring pillowtop bedding, a smart flat-screen TV and high-speed Wi-Fi, perfect for streaming the latest movie. Start your day right with our signature Aveda bath products. You work hard, so stay with us and treat yourself during your visit to Richardson, Texas.
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