Room, hot tub, pool and view were lovely. Staff was very nice.
the staff were nice.
For the amount we paid for the room I was expecting more high quality. The room was clean and updated but the sound proofing was terrible. The room size and bed just ok. And the bathroom fixtures didn't work well. The beach was well maintained but the beach chairs were uncomfortable and not good quality.
Beachside/waterfront king room was awesome. Comfy bed, small couch, refrigerator and the best views. The breakfast bar was more than enough to start off your day, not the same as a meal out, but it worked! Hotel was full, and when kids started running through the halls the staff responded quickly. We stayed in the fall, and would like to return in the summer to really enjoy this great location.
The only downside was the difficulty in finding a parking spot when returning to the hotel late at night.
Although we didn't have a beach view room (by our choice), this place is still super great and offers you plenty of opportunities/activities to enjoy the beach. Bed was super comfy. Staff was overall pleasant, pool/hot tub area is great AND offers an adults only enjoyment time from 10pm - 11pm. Even guests were super friendly and engaged in warm conversations with us. Would definitely recommend.
Other than the inexperienced guest service receptionist when we checked in (she sent us to the wrong part of the resort but later found out by housekeeping staff that she was new), everything was to our liking.
Location, view, room, accessibility were all very good.
Getting a call from the hotel the day before and asking me to call them and confirm my reservation. Thought that was unnecessary since the room had been prepaid. Additionally, I was in Canada, and incurred international charges to return the hotel's telephone call.
Beach was nice and views were beautiful. Staff we're very, very friendly and helpful.
Way too many bugs around the patio doors and my daughter was terrified they were in the room. The breakfast set up and selection was less than ideal. We ended up getting food out.
Great location, everything you could want.
Didn't stay long enough
With a stay at Grand Beach Resort Hotel in Traverse City, you'll be on the beach, steps from Grand Traverse Bay and a 5-minute drive from Front Street. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.