The location is amazing and the villas (although not really brand new anymore) are great (fantastic setting; most villas have great privacy and nice gardens; excellent private pools).
The staff is simply hopeless. They spend most of their day entering the villas for tiny pointless errands making it difficult to relax. Also, they have clearly no idea how to deliver a western type service. Whilst being very friendly, the English of most staff members is very basic making communication very difficult. Food is average/poor and the breakfast is a joke.
Located in Ubud (Sambahan), Chapung Sebali is within a 10-minute drive of Campuhan Ridge Walk and Tegallalang Rice Terrace. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.