溫徹斯特萬怡酒店 - 溫徹斯特 Courtyard by Marriott Winchester

You do not get what you pay for with reservation

Staff was very friendly she went out of way to please guest

My reservation included a fridge and microwave. First room did not have one. When I brought my reservation to front desk to question as to whether I should have a fridge she told me I should she immediately put me in a room with a fridge then told me they are doing away with fridges as they are trying to become more business hotel. In the second room we had the fridge but no microwave. The fridge failed to keep drinks cold as it the freezer was never defrosted so the fridge was pointless. I brought the attention to staff and they wanted to move me to another room. I didn't as we unpacked twice already. I will not book another room at this hotel as we had to relocate rooms twice then they were trying to relocate us a third time. This hotel also does not provide local area flyers for food establishments. When ask them about places to eat they would push the hotel restrauant on you and the prices were twice as high in their restrauant