Clean, big room, i especially enjoyed the remote heater function it was my favorite room amenity.
My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.
Rooms are cool, looks nice overall.
I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.
Hotel Indigo - Los Angeles Downtown內有室外游泳池和保齡球場，位於洛杉磯市，步行到The Grammy Museum和Los Angeles Live只需要5分鐘路程。 飯店的座落地點也非常理想，步行不到十分鐘就到7th Street / Metro Center Station。
Hotel Indigo - Los Angeles Downtown提供全天候接待櫃檯，以及公共區域提供免費無線網路和快速入住/退房。 為了能夠讓旅客感到格外的便利，還設有服務接待處、會議室和行李寄存。
從Hotel Indigo - Los Angeles Downtown可以走到洛杉磯會議中心和洛杉磯中央圖書館。 走到Figueroa at Wilshire和Staples Center場館也只需要一小段路。
洛杉磯中心區英迪格酒店的位置在Downtown Los Angeles的899 Francisco Street，距離洛杉磯市中心4.8公里。 Staples Center場館是距離洛杉磯中心區英迪格酒店最近的地標。