The hotel was nice, but not over the top fancy. Definitely NOT a 4.5 star hotel. We ate at Noe and had the filet mignon, OMG it was the best food I think I have ever had! The Noe staff was super great.
The cost of the hotel didn't justify the amenities. I mean, there was nothing fancy about the hotel, so why should it cost $450 to stay the night there especially when there was no special events happening that night. Also, $52 for overnight parking....are you kidding me?!?! It was WAY TOO PRICEY for what you get.
Great location and very nice looking hotel.
The elevator seems out of date and doesn’t always work right. Several times it stopped on floors where no one was waiting and the floor was not pressed. It also seemed very slow. Not that big of deal but it could use an upgrade.
The area was really nice. Lots of good eating options nearby. Gym was nice, clean, new equipment.
I got a 5:00 am wake up call that I didn't request. The ottoman in my room was stained and sun-bleached.
Loved my stay at the Omni, it is one of my favorite hotels. I really want to continue to see all the different locations!
I can't think of anything! Incredible stay.
It was chill
Nice lobby, location, staff. Ordered room service, burger was pretty good. Felt like I was in a clean place.
It was a bit too expensive. There's not much to do near by. Valet was ridiculously priced. And yeah that's all..
Never to Return
1. Entrance loop is too narrow with too few valet workers. If they pull up your car, you will be at the back of the loop. You have to wait for half a dozen cars in front of you before you can exit! 2. Extremely uncomfortable beds that offer no support. 3. Staff manages tasks does not offer service level befitting the price of the hotel.
Look of hotel
Location a bit far from things to do.
Nice hotel and staff
Cleanliness, the staff, facilities, bar, restaurant, the location!
Mostly great experience! A couple of odd related employee related service issues but no big deal!
The 48$ parking fee is simply outrageous.
The customer service was amazing. We had an amazing time on our trip. We'll definitely be back.
Convenient and friendly
Loved the comfortable bed, friendliness of staff, and especially the convenient courtesy car! While I normally use Lyft or Uber, I actually found the courtesy car faster and the drivers more knowledgable about the area. I tried both Lyft and Uber and both drivers took long and got lost. If you are here on business, the courtesy car is the way to go, especially as the drivers know the area well, especially the places you need to get to quickly for work.
Lack of spa facilities. I booked a facial with the Omni Spa expecting there to be actual spa facilities since the price of a facial was as high as any resort spa (sauna, steam room, jacuzzi, waiting room with tea and snacks) but there was none of that. I went down early to the spa area and was told to just come a few minutes before my appointment (there is no where to really hang out for an extended period). The pool outside was uninviting as it was drizzling. And there was just the fitness room down there and a small waiting area for the spa treatment rooms. The facial was very good, but I was just surprised/disappointed with the "spa" area.
Comfortable, quiet, accommodating, responsive, beautiful, safe Interactive and professionl staff Many shopping and dining amenities within easy walking distance A fantastic stay
A stay at Omni Los Angeles Hotel at California Plaza places you in the heart of Los Angeles, within a 5-minute walk of The Broad and Walt Disney Concert Hall. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services.