WiFi was very unreliable and not worth the extra room cost to get what was supposed to be a good quality version
Mattresses are as bad as it gets.
The hotel is on a quiet street yet right in the heart of things--the entrance to Sanssouci is a block or two directly down the street, there are numerous restaurants with a couple blocks, and the Brandenburg Gate and pedestrian area is just across the square. Hotel staff was very friendly and helpful.
Breakfasts were pricey at the hotel, but there are several cafes within about three blocks where we could get as much as we needed at half the cost.
Great location, right next to the park and walking distance to shopping. Friendly staff. The free travel pass is also very useful to take local trams, buses and trains. Used that to spend a day in Berlin and to go to the airport.
Problems with billing, breakfast added automatically even if you did not not have any. Please, check your bill before leaving.
Its proximity to Schloss Sanssouci--one block away--& the historical center of Potsdam--one block away in the other direction.
The bed was rather hard, there was only one pillow on the bed, & the staff did not greet me each time I passed Rezeption.
Consistently friendly and helpful service; small menu, but food of excellent quality; very good breakfast; hotel overall well designed; loved the decor in the dining room, nothing overdone; functional and pleasant style throughout the hotel.
The location just off the Luisenplatz is excellent, the breakfast was excellent and the staff were friendly and efficient.
There was no free access to the internet but wiifi cards could be bought.
To be honest, I was disappointed because I felt the stay did not quite match up to the price and brand. (This could be an aspect of the hotels in Potsdam in general though, I don't know). Good points: The room and floor was clean. The young robust girl in the restaurant in the afternoon/early evening was very kind and thoughtful.
Disappointing points: The bed was mattress was very soft and sagging in the middle, and the shower drain was not very robust and the water built up. Smoke was also coming into the "nonsmoking" room (while that might be a problem of a guest rather than just hotel).
Kind staff, comfortable bed, good breakfast, terrace.
Non smoking room. Friendly personel
Location was the best!
With a stay at MAXX by Steigenberger Sanssouci Potsdam, you'll be centrally located in Potsdam, within a 10-minute walk of Sanssouci Park and Sanssouci Palace. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Potsdam? This hotel has facilities measuring 3875 square feet (360 square meters), including conference space. Self parking (subject to charges) is available onsite.