Hotel location is near central of the city so we can go to there within 10 minutes
I'm just suggest to make your hotel sign little bit bigger.
Nice and cozy hotel especially for non-smoking floor.
Hotel furniture need refurbishment such as coaches on lobby (dull, teared). We check in on 3pm and the house keeping didnot provide us with bath towels. Although problem settles within 30 minutes after reporting to front office, but it doesn't seems as appropriate service for 4 star hotels.
Like an oasis in the heart of an urban landscape, Novotel Surabaya Hotel & Suites is a unique resort in Surabaya's business district. Holidaymakers and business guests alike will be enchanted by the landscape gardens, outdoor pools. Attention to detail and full range of business and leisure activities make this not just a business hotel, but "The Resort in The City"