The room I stayed in was excellent
They could do with more staff on reception.
The elevator didn´t work some times.
The location is excellent. The breakfast is good. The staff are helpfull. The facilities are good. It is very suitable for a family with baby.
As we have baby strollers, the doors are not openning automatically and so it was a bit diffecult to open the doors every time.
Very accommodating staff. Nice, big room with kitchenette. Very functional. Laundry facility and little gym/spa in the basement. Very close to the main shopping street in Frankfurt. Very practical
Rooms - esp the kitchen - are not clean enough. Gym machines are half broken - need to be serviced.
i think the room is relatively very big, but that's it,
Even though each room is equipped with a very nice kitchen. There is no information how to rent kitchen stuff such as a pot and a pan. During my stay, i felt some bothersome to ask how to rent them. So i never used the kitchen. i think it's a waste of money if you choose this residence hotel for using kitchen.
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