|熱門路線||利雅德 哈立德國王國際機場往吉達 阿卜杜拉·阿齊茲國王國際機場|
優點： Services cleanness
缺點： Clean the bathroom often water all over
缺點： Improvements in everything
缺點： Improvements in almost every thing
優點： The flying crew and flight itself was great
缺點： The boarding personnel and the luggages cares was terrible. I had probably the worst experience possible.
缺點： It need a lot to improve
優點： The whole experience was pleasant
缺點： The boarding process and the gate agent should have much better people skills
缺點： Upgraded my ticket to Buisness class only to find out that I could have only 1 bag, so I was forced to pay for my second bag despite having a Buisness class ticket!
優點： Nice cooperative crew & fairly comfortable seating
缺點： dont know
優點： The crew was very kind and attentive.
缺點： We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was.
缺點： Leave on time
優點： Nothing at all!!
缺點： The staff needs to be helpful Extremely disgusting seats and trays. Filthy and smelly, full of stains. So disappointed! And no tv???!!!! For a 4.5 hour flight that’s brutal! The one big screen we were all supposed to share didn’t even work. Much much work needed
優點： The staff on board was very friendly, warm.
缺點： The bathrooms could have been cleaner. Staff does not show up at all on the staff call button.
優點： Great crew! Smooth flight!
優點： Great crew!
缺點： I would’ve like more desert options.
缺點： The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant.
缺點： Excellent customer service
優點： the food is good
缺點： the bathrooms need to be cleaned
優點： yes crew and flight was very good
缺點： every thing is good
優點： Nothing really.
缺點： The aircraft was an old one. Seats were uncomfortable, entertainment screen was nonfunctional, non of the buttons of the control stick worked, headphone connector ports were broken.
Can’t say a single good thing about this flight.
優點： very poor experience transiting through Jeddah airport
缺點： There was no wheelchair that was request. Had to walk long distance in severe pain. no one bothered to listen. Will never fly Saudia again
優點： Crew is extremely friendly
優點： Worst customer service ever
優點： No more Saudia. Worst customer service ever.
優點： Everything was okay, except they have really bad transition from the two flights in the airport .
And suitcase was delivered to me the next day, and was opened and a bag of 230$ was stolen
缺點： Don't steal people’ stuff
優點： Crew was okay and seats were comfortable
缺點： Food and boarding
缺點： Change the food which was tasteless and was only bread.
缺點： Connecting in Jeddah is a mightmare.
優點： Modern and well-equipped planes.
缺點： Connecting in Jeddah is a mightmare.
缺點： Make entertainment , serve nice food. Seat not comfortable at all.
優點： Exceptional crew, as expected
缺點： Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed
優點： Excellent service and ontime takeoff
優點： Crew was good, food was very good,seats were fine.
缺點： Entertainment options could be better. The entertainment system needed reboot.
缺點： The food could be better.
優點： Crew and plane were great..
缺點： Worst transit lounge/airport.... i thought I was back in India in the 80s!!! Same on Saudi and the Saudi Airport!! Never again!!
缺點： Crew’s were not professional enough
優點： Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later.
缺點： They should add one more meal and drinks more frequently.
優點： The new Boeing airplane. Business class is truly business class.
優點： Flight was canceled without notice
缺點： Need to invest in new seats
缺點： None of us who flew from ny , received luggage’s in Dhaka. Still waiting
優點： Was the crew amazing and overall was good
優點： B787 still like new and well maintained.
缺點： This is a long flight I take often one Saudia. The seats still suck!
優點： The crew were extremely helpful and they did there best to keep us comfortable
缺點： The boarding process is a mess
Very improved customer service
優點： Very improved customer service from previous years.
缺點： Offer drinks besides a bag of water and juice
優點： The boarding process was efficient. The crew were friendly and professional.
缺點： The Entertainment system broke down 3 times during the flight.
優點： Liked the short flight period. That is all!
缺點： Crew service is terrible. Food is rubbish.
優點： The plane was very comfortable and the crew were fast and responsive
缺點： They searched every bag and person before getting on the plane, the entertainment system is buggy
Service improved from last three years
優點： I am using SA from the last three years now. This trip change my mind about the airline reputation it’s competing very well with other airlines. The hospitality is improved 300% the staff are very friendly and professional. They listen to customer and resolved their issues if any.
優點： My seat was just fine, it was only a 1.4 hour flight
缺點： The food was not great, however I want to say thank you very much for having something
缺點： Boarding & deplaning for Business class should be priority. Baggage claim also should be priority. Currently there’s no difference between business and economy classes
優點： I had my own row of seating because the flight was pretty empty so it was very comfortable
缺點： Nothing. Excellent flight
優點： Flight was pretty empty so I had a whole row to myself which was incredibly comfortable
缺點： Seat comfort and leg space
缺點： The offerings of the snack is very cheap
優點： Please contact me on +966502263227