Beds are hard and uncomfortable
Not very clean
The best part was the included breakfast which was good.
The room was not very clean and the bathroom smelled bad
bugs in the room. relocated to different rooms because of scheduled modification to reserved room.
Not what I wanted
The rooms are out dated and look nothing like the pictures. My room smelled like cigarettes smoke and had flys. I didn't feel very clean staying here. The wifi was poor and only about 20 stations on the tv. Also My couch in my room had a huge hole in it.
Pool location Shuttle ride breakfast and staff were Great
Bed was super hard
Liked the location. Very close to DFW and lots of stores and restaurants around the motel.
Breakfast was a little more than continental. Little more would have been nice.
not too happy
the odor inside the room
There was a weekend lady behind the desk that negated anything that I might have possibly said was passable about my stay! I called the Best Western corporate phone number and they blew me off and basically said too bad. I run a small airline, I will NEVER EVER use Best Western again. If this is their idea of customer service then I will leave it to others to experience my pilot will stay at Hiltons and Marriott's!
Customer service from Best Western corporate! as well as the local day desk person.
It was so loud. Thin walls and the room shook every time someone closed a door. Old creaky bed. Motel style.
The Best Western Irving Inn & Suites at DFW Airport reveres southern hospitality and ensures that every guest is treated like family. Travelers who need to catch an early flight or guest that want to be close to the DFW Attractions, have the best of both worlds at our beautiful Irving motor hotel. Our proximity to many restaurants means you never have to go far for a great meal. With free DFW airport shuttle service, clean spacious rooms and the best service in town, staying at a hotel has never been easier or more enjoyable. DFW Airport hotels are known for their great location because we know how important it is to make your next flight. At this Best Western in Irving, you’ll feel right at home with luxurious bedding and top-quality amenities. The Cowboys Stadium is a short 15-mile drive away and catching a game is a rite of passage in Texas or visit Lone Star Park for a glimpse of the great outdoors. However, if an adrenaline rush is in order, Six Flags® Over Texas never disappoints, and is a great place to spend a family vacation. Our Irving, TX hotel has plenty of hospitality to go around. We’re happy that you chose to stay with us and we’ll go above and beyond to make your stay as enjoyable as it can be. With the American Airlines Center in the neighborhood, we specialize in hosting business travelers, too. Employees of Baylor Hospital, Las Colinas and CentrePort Business Park are a few of our regular guests. In light of the times, Management has taken action to limit the amount of high-volume contact throughout the hotel. Our shuttle hours will be limited or closed. Breakfast hours and selection will be limited. Breakfast dining is encouraged in the room instead of the lobby or breakfast dining area. Fitness center and pool will remain closed until further notice. We apologize for any inconvenience this may cause. Thank you for your understanding and be safe!
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