Breakfast was great
Rooms in pet building are starting to look run down
Wore out. Carpets need replaced and or dep cleaned. Food pantry to buy snacks was poorly stocked. Breakfast service line was congested. Outside landscaping was poorly kept up. Granted I know this is a value hotel but I am not expecting granite and tile floors.
Room 262 was not a pleasure to be in
The staff (Jason C) was stellar in his front desk service upon our arrival. This is the third time he has checked me in and every time he has been at the front desk at my check in, he nails it. That guy represents Wyndham on a very high level. Too bad that he is still at the front desk. He is one that needs to be presented an opportunity to grow. He is a reason for our return multiple times.
I was in building 6, room 262. The room was poorly, poorly painted. It looked as if someone painted it blinded folded. The walls were not clean. The room was not indicative of any Wyndham location I have been on. I have stayed at this location a few times. This is the only time I have seen it in this condition. Not to mention a huge hole in the driveway on the backend of the property. Not happy with my visit.
Not what it used to be!!!
My wife and I have stayed here many different times on the short getaway vacations over long weekends . We were just here in March and then again this weekend . Things have gradually changed over the last three years . Our favorite little place to stay is in need of some maintenance issues . To start with, when I checked in on Sunday there was no air conditioning in the lobby and breakfast area . they commented that it would be repaired Monday . It was not when we left on Wednesday morning . Our room when first entering we noticed a lamp had a busted lampshade and the curtains were slightly opened like someone was just recently in the room . During our three day stay we only received made service one time . The grounds around the building are starting to show need of care because weeds are beginning to grow in the rock Areas. I tried to open one of the grills near our room in the lid fell off and look to be in need of repair for the igniter . We would have liked to have swim but the water was so cloudy from over chlorinating and lack of cleaning it should've been turned into the health department and closed . Our breakfast in the morning's were less than accommodating with tables that were not being cleaned after use . Residents were forced to drink juice and coffee from the small pancake batter cups because no one couldn't find any coffee cups or water glasses to replace them at 8 AM . I know this sounds like I'm being very picky but I normally do not write reviews . I just hope this will help other travelers , Also these items were brought to the attention of a manager on Monday morning but very little was done to correct any of the issues , I don't know what is going on but it's not the great little place we've enjoyed in the past and probably will not return sadly .
See you do you previous spot of my review
common areas were nicely appointed. breakfast was
garden tub, breakfast, pool, common areas, location, safety
dirty, dingy, dusty, poorly maintained.
Stay a while in comfort at this Hawthorn Suites by Wyndham Overland Park hotel, where pets are welcome and smoking is not allowed. Just off Interstate 435 and Route 69, this hotel is tucked in a quiet neighborhood close to Johnson County Community College and only a short drive from the sights, shopping and dining of downtown Kansas City. Enjoy the complimentary wireless Internet and complimentary hot breakfast buffet, relax in the heated outdoor seasonal pool and jetted tub and stretch road-weary muscles in the fitness center. Mingle with your friends and colleagues at a social hour on weeknights and refresh your wardrobe with the laundry facilities and dry-cleaning service. All rooms in this hotel come with microwave and refrigerator, ideal for longer stays, and accessible rooms are available. Business travelers will appreciate the complimentary wireless Internet, meeting rooms, computer access and fax service.
- Nerman Museum of Contemporary Art 0.8公里
- Cleveland University-Kansas City 3.6公里
- Congregation Beth Israel Abraham Voliner 3.7公里
- IFly Kansas City 4.5公里
- 奧弗蘭公園會議中心 5.5公里
- Deanna Rose Children's Farmstead 5.7公里