pool assignments during renovations and policing of property
Nothing. Literally, this place steals your money and just treat you as a person who is going to keep them in business. Miserable.
Everything. This is not a hotel that should be associated with Marriott. I never used Marriott after this experience.
the location is great
When booking I stated there will be 4 of us sharing the room but upon arrival they charged us more and insisted it was the fault of who ever we booked it through.
Clean rooms and great location, nice staff and daily offerings of activities.
in need of a slight remodel for the rooms.
Expected better view from upgraded room
Excellent location, facilities and value. Great service.
Ok - but just okay
- proximity to beach - known hotel chain
- based on the positive reviews and high price, I thought this would be better; - first time to Honolulu - I thought the location would be better; - move on - there's lots of better choices
All of it
Staff was not very friendly
Closeness to the beach
When we arrived to our room, the city view was a view of the parking garage, actual a parked car was about 3 feet from our window. It was NOT a city view which I booked. When we called the front desk, we were advised they were completely booked and had no rooms available elsewhere. (We looked online and it did indicate there were rooms available for the night in a better location.) We were told we would be upgraded to a partial ocean view, but not until the next night. Also, there is an additional $30 charge per night for staying at that location, we were not advised of that until we were checking in. We also had to pay an additional $47 per day for valet parking which we also were not advised of until we checked in. The rooms are run down and carpets are old. In the high traffic areas the carpet had creases in spots, enough to cause us to trip. We had a negative encounter with one of your valets, we lost the valet ticket that was on the key, when we returned, they made a big deal of it, told us that we should have kept it on the key ring. Not good customer service especially after charging $47 per day!!!. This is a Marriott Resort and we booked it because of the name and our expectations were not even remotely met... Marriott should evaluate this location, both the desperate need of renovation and some of the customer service. If it's not going to be renovated soon, then charging appropriate hotel/motel rates and advertise appropriately.
Nice location and only steps to beach!! Lots of activities and shops.
Bathroom was not properly cleaned on arrival. :(
I liked that it was in the center of all the action and right by the beach
Treat yourself to a luxury escape to Honolulu at Waikiki Beach Marriott Resort & Spa, a beachfront hotel with unparalleled service, thoughtful amenities and sweeping views of the Pacific Ocean. Located next to Diamond Head Crater in Waikiki Beach, our Honolulu hotel boasts 5.2 oceanfront acres with swaying palm trees and unique shops. Enjoy the open spaces and modern seating of our luxury resort's renovated Nanea Lobby. Explore top Honolulu attractions like Pearl Harbor, the zoo and Waikiki Aquarium. Play in the surf, relax with a poolside drink or pamper yourself at our day spa. Take in soothing ocean breezes from the private lanai of your hotel room or suite, complete with island-style décor and indulgent bedding. Our resort offers a selection of award-winning restaurants, serving everything from local dishes to dry-aged steaks. Event planners in Honolulu will delight in our 30,000 square feet of recently reimagined indoor and outdoor venues. Discover the difference at Waikiki Beach Marriott Resort & Spa.
威基基海灘萬豪度假酒店的位置在威基基的2552 Kalakaua Avenue，距離檀香山市中心5.4公里。 聖奧古斯丁教堂是距離威基基海灘萬豪度假酒店最近的地標。
威基基海灘萬豪度假酒店距離檀香山12公里。 威基基海灘萬豪度假酒店距離卡帕里 Kalaeloa25.9公里。