Staff were rude and very unprofessional. The room was extremely small and The bathroom was the size of an airline bathroom. There was mold in the shower. For the price I paid I would of expected more! I would not recommend this hotel to anyone!
Hotel proximity to beach
Parking situation is horrendous. Very limited parking in a very poor parking garage. We cleared their guidelines only to scrap the roof of our rental car on the third floor. Couldn’t find parking on three evenings. Hotel charged us $35 a night and didn’t mention the $25 dollar a night public parking less than one block away.
Popular hotel in Waikiki
The newly renovated rooms with plenty of power/USB outlets, the large flat screen TV and location
Slow elevators, in window air conditioner.
the breakfast buffet was really awesome
the new look and feel of the environment
they still was in renovation mode,but i'm sure it'll be 10 times greater soon
Maybe next time
I liked the new renovations. The view was amazing from our roomindid
I didn't like that I wasn't aware of the security deposit while reserving my room. Caused an issue with the payment but was able to still stay for a night. Front desk staff was amazing however housekeeper was not polite.
I've been to Maile Sky Court before years ago & I must say that the rooms have definitely changed a lot! My boyfriend and I had no complaints. Inviting, comfortable, clean & beautiful. We know that the place is still undergoing some renovations and although we were a bit disappointed that the pool was closed we understand. We would definitely recommend Maile Sky Court to our friends and family!
Our room had both a fridge and a microwave, which was nice. The location is also pretty good, being about 4 blocks from Waikiki.
Because the hotel is under construction until about December 30, things like the pool are out of commission. Also, parking isn't included in the nightly price - it's an extra $26 per night, and because of the construction you aren't guaranteed a spot. If you can't park there, tell the front desk and they'll refund that night's parking fee, but it's still a pain.
Yhe friendl iness of the staff.
I know that the hotel is under construction, but there should be a better aor flow in the hallways and elevators.
Comfortable overnight stay. Staff helpful.
Bathroom sink faucet leaked.
Staff was very helpful & courteous.
Location is great & service is always good. This is the hotel we like to stay at.
The pool area is a bit rundown & the bed was a little saggy but still great overall.
Served my needs and budget
Hotel was clean. Staff was friendly and helpful. Location was a plus - good walking distance to all major beaches and restaurants.
Bed was hard. Walls are thin - very loud neighbors heard their whole conversation and their small child crying at really early morning hours - need to be mindful of this.
Quality of the room and no clear view through a very dirty window.
Location was good, close enough to the action. Bar and restaurant is exellent, great portions, cheap cocktails. Laundry was handy. Staff helpful. Pool awesome spa fantastic. Shops nearby. Would stay here again
Dont leave anything in your rental car. We were robbed over night. No cameras in building. Parking is tooooooo expensive. Should be cheaper for guests
It was easy to find.
No onsite restaurant.
Incomplete or inaccurate information from staff on hotel usage, amenities. One staffer was very rude and abrupt.
Close to Waikiki beach. Great view.
Very cheap but decent accomodation
Noisy air conditioning
Aloha! E komo mai (Welcome)! The Holiday Inn Express Waikiki is located at the gateway of Waikiki in Honolulu. This 44-storey hotel with panoramic views of the Pacific Ocean, Koolau mountains and Waikiki skyline is just 3 blocks from Waikiki beach and 4 blocks from the Hawaii Convention Center. Conveniently located near shopping, dining, and activities, this hotel also features free hot breakfast buffet, free Wi-Fi, pool, jet spa and business center. All rooms include a compact refrigerator, Keurig coffee maker and microwave. Don't miss our 5th floor skydeck featuring a 9-hole mini-golf course, shuffleboard, giant chess game, ping pong and foosball. Or relax by the pool in our private cabanas. A $25 (plus tax) daily service charge covers all these amenities, plus access to our kids' game room with TVs and Wii consoles, indoor fitness center, yoga classes, and unlimited filtered water in the lobby. You'll also receive a special offer for a variety of activities/tour booked at the Concierge Desk on-site. Thrill-seekers can enjoy parasailing over the Pacific or zip lining through tropical forests. Rather take it easy? Enjoy a sunset cruise and sail along the Waikiki coastline, or experience a Hawaiian luau or visit the Polynesian Cultural Center and Pearl Harbor tours.