威基基城堡大酒店 - 檀香山 Castle Waikiki Grand Hotel

Great staff, needs updates

Staff was wonderful, over and above expectations.

rooms were old with some updates. Problems were that they installed the AC right above the bed that was pushed up against the window and wall. Noisy and kept us awake all night. NOT RESTFUL. Being that Honolulu is 80 degrees and humid all day, AC is essential, even at night. Some lights were not working, and some switches that did not work. I think if they re-arrainged the room with the bed in the middle where you could access both sides of the bed, and not be right under the AC unit, and put the couch under the window instead, it would be a more pleasant experience.